RTL8822BE Bluetooth disconnects with error CTRL-EVENT-BEACON-LOSS - rtw88

Bug #1850502 reported by Shyam Jos
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Hi,

Os: Ubuntu 19.10
kernel :5.3.0-23-generic
driver: rtw88
Wifi HW module: RTL8822BE

02:00.0 Network controller: Realtek Semiconductor Co., Ltd. RTL8822BE 802.11a/b/g/n/ac WiFi adapter
 Subsystem: AzureWave RTL8822BE 802.11a/b/g/n/ac WiFi adapter
 Kernel driver in use: rtw_pci
 Kernel modules: rtwpci

I am facing intermittent Bluetooth disconnection issue when connected to a Bluetooth speaker, my Bluetooth speaker disconnects with error "wlp2s0: CTRL-EVENT-BEACON-LOSS" (kernel: 5.3.0-23-generic), also audio shutters when music played via android phone and getting this error in Syslog "[pulseaudio] module-loopback.c: Too many underruns, increasing latency to 205.00 ms".

But Bluetooth works perfectly fine with kernel 4.19.67 (Debian 10.2 ) The only difference was in kernel 4.19.67  the driver loaded was r8822be, so the issue is with the driver rtw_pci which is loaded in kernel: 5.3.0-23 ??

Please find the log below

Nov 18 08:29:04 Asus-VivoBook wpa_supplicant[751]: wlp2s0: CTRL-EVENT-BEACON-LOSS
Nov 18 08:29:57 Asus-VivoBook kernel: [ 3456.258679] rtw_pci 0000:02:00.0: firmware failed to restore hardware setting
Nov 18 08:29:58 Asus-VivoBook kernel: [ 3456.794656] ------------[ cut here ]------------
Nov 18 08:29:58 Asus-VivoBook kernel: [ 3456.794659] purge skb(s) not reported by firmware
Nov 18 08:29:58 Asus-VivoBook kernel: [ 3456.794724] WARNING: CPU: 3 PID: 3116 at /home/ubuntu/rtlwifi_new/tx.c:163 rtw_tx_report_purge_timer+0x25/0x60 [rtw88]
Nov 18 08:29:58 Asus-VivoBook kernel: [ 3456.794725] Modules linked in: cmac ccm rfcomm bnep nls_iso8859_1 x86_pkg_temp_thermal intel_powerclamp coretemp kvm_intel snd_hda_codec_hdmi kvm snd_hda_codec_realtek irqbypass snd_soc_skl snd_hda_codec_generic ledtrig_audio snd_soc_hdac_hda snd_hda_ext_core snd_soc_skl_ipc snd_soc_sst_ipc snd_soc_sst_dsp snd_soc_acpi_intel_match snd_soc_acpi snd_soc_core snd_compress crct10dif_pclmul ac97_bus crc32_pclmul snd_pcm_dmaengine snd_hda_intel ghash_clmulni_intel snd_hda_codec mei_hdcp snd_hda_core snd_hwdep intel_rapl_msr snd_pcm i915 rtwpci(OE) uvcvideo rtw88(OE) btusb btrtl snd_seq_midi snd_seq_midi_event btbcm aesni_intel videobuf2_vmalloc snd_rawmidi joydev btintel videobuf2_memops mac80211 snd_seq drm_kms_helper videobuf2_v4l2 aes_x86_64 videobuf2_common crypto_simd cryptd snd_seq_device snd_timer cfg80211 rtsx_usb_ms glue_helper bluetooth processor_thermal_device asus_nb_wmi intel_cstate drm snd memstick intel_rapl_perf input_leds videodev intel_xhci_usb_role_switch spi_pxa2xx_platform
Nov 18 08:29:58 Asus-VivoBook kernel: [ 3456.794789] serio_raw i2c_algo_bit asus_wmi libarc4 dw_dmac mc wmi_bmof intel_rapl_common mei_me dw_dmac_core sparse_keymap ecdh_generic soundcore ecc fb_sys_fops 8250_dw syscopyarea roles hid_multitouch mei sysfillrect intel_soc_dts_iosf sysimgblt idma64 virt_dma intel_pch_thermal int3403_thermal int340x_thermal_zone int3400_thermal mac_hid acpi_pad acpi_thermal_rel sch_fq_codel parport_pc ppdev lp parport ip_tables x_tables autofs4 rtsx_usb_sdmmc rtsx_usb usbhid hid_generic i2c_i801 ahci libahci intel_lpss_pci i2c_hid intel_lpss hid wmi pinctrl_sunrisepoint video pinctrl_intel
Nov 18 08:29:58 Asus-VivoBook kernel: [ 3456.794839] CPU: 3 PID: 3116 Comm: chrome Tainted: G OE 5.3.0-23-generic #25-Ubuntu
Nov 18 08:29:58 Asus-VivoBook kernel: [ 3456.794841] Hardware name: ASUSTeK COMPUTER INC. VivoBook_ASUSLaptop X412UA/X412UA, BIOS X412UA.303 06/03/2019
Nov 18 08:29:58 Asus-VivoBook kernel: [ 3456.794856] RIP: 0010:rtw_tx_report_purge_timer+0x25/0x60 [rtw88]
Nov 18 08:29:58 Asus-VivoBook kernel: [ 3456.794860] Code: 00 00 00 00 00 0f 1f 44 00 00 8b 47 f0 85 c0 75 01 c3 55 48 89 e5 41 55 41 54 53 48 89 fb 48 c7 c7 20 d3 d6 c0 e8 16 95 99 ee <0f> 0b 4c 8d 6b d8 4c 89 ef e8 fd d9 39 ef 48 8d 7b e0 49 89 c4 e8
Nov 18 08:29:58 Asus-VivoBook kernel: [ 3456.794863] RSP: 0000:ffffb5ba00180e48 EFLAGS: 00010286
Nov 18 08:29:58 Asus-VivoBook kernel: [ 3456.794867] RAX: 0000000000000000 RBX: ffff9d6509c8dc90 RCX: 0000000000000006
Nov 18 08:29:58 Asus-VivoBook kernel: [ 3456.794870] RDX: 0000000000000007 RSI: 0000000000000082 RDI: ffff9d6512b97440
Nov 18 08:29:58 Asus-VivoBook kernel: [ 3456.794872] RBP: ffffb5ba00180e60 R08: 00000000000003a1 R09: 0000000000000004
Nov 18 08:29:58 Asus-VivoBook kernel: [ 3456.794875] R10: 0000000000000000 R11: 0000000000000001 R12: ffff9d6512b9b600
Nov 18 08:29:58 Asus-VivoBook kernel: [ 3456.794877] R13: ffff9d6509c8dc90 R14: ffffffffc0d01db0 R15: ffff9d6509c8dc90
Nov 18 08:29:58 Asus-VivoBook kernel: [ 3456.794881] FS: 00007fb897a4bd40(0000) GS:ffff9d6512b80000(0000) knlGS:0000000000000000
Nov 18 08:29:58 Asus-VivoBook kernel: [ 3456.794883] CS: 0010 DS: 0000 ES: 0000 CR0: 0000000080050033
Nov 18 08:29:58 Asus-VivoBook kernel: [ 3456.794886] CR2: 00002203021e3008 CR3: 00000002b2a28003 CR4: 00000000003606e0
Nov 18 08:29:58 Asus-VivoBook kernel: [ 3456.794888] Call Trace:
Nov 18 08:29:58 Asus-VivoBook kernel: [ 3456.794891] <IRQ>
Nov 18 08:29:58 Asus-VivoBook kernel: [ 3456.794901] call_timer_fn+0x32/0x130
Nov 18 08:29:58 Asus-VivoBook kernel: [ 3456.794908] __run_timers.part.0+0x177/0x270
Nov 18 08:29:58 Asus-VivoBook kernel: [ 3456.794914] ? enqueue_hrtimer+0x3d/0x90
Nov 18 08:29:58 Asus-VivoBook kernel: [ 3456.794918] ? ktime_get+0x42/0xa0
Nov 18 08:29:58 Asus-VivoBook kernel: [ 3456.794924] run_timer_softirq+0x2a/0x50
Nov 18 08:29:58 Asus-VivoBook kernel: [ 3456.794929] __do_softirq+0xe1/0x2d6
Nov 18 08:29:58 Asus-VivoBook kernel: [ 3456.794935] ? hrtimer_interrupt+0x13b/0x220
Nov 18 08:29:58 Asus-VivoBook kernel: [ 3456.794940] irq_exit+0xae/0xb0
Nov 18 08:29:58 Asus-VivoBook kernel: [ 3456.794945] smp_apic_timer_interrupt+0x7b/0x140
Nov 18 08:29:58 Asus-VivoBook kernel: [ 3456.794950] apic_timer_interrupt+0xf/0x20
Nov 18 08:29:58 Asus-VivoBook kernel: [ 3456.794952] </IRQ>
Nov 18 08:29:58 Asus-VivoBook kernel: [ 3456.794956] RIP: 0033:0x561f11cd8bc5
Nov 18 08:29:58 Asus-VivoBook kernel: [ 3456.794959] Code: b8 4c 8b 42 50 8b 42 58 4c 8b 62 68 48 89 55 c0 48 8b 4a 70 48 89 4d 98 4c 89 5d c8 66 0f 1f 84 00 00 00 00 00 83 f8 0e 76 3b <44> 89 c7 44 21 cf 41 0f b6 54 bc 01 89 d1 49 d3 e8 41 8a 0c bc 41
Nov 18 08:29:58 Asus-VivoBook kernel: [ 3456.794962] RSP: 002b:00007ffd0ef1ed58 EFLAGS: 00000216 ORIG_RAX: ffffffffffffff13
Nov 18 08:29:58 Asus-VivoBook kernel: [ 3456.794965] RAX: 0000000000000011 RBX: 000030289bdbba2a RCX: fffffffffffffbfe
Nov 18 08:29:58 Asus-VivoBook kernel: [ 3456.794968] RDX: 000030289bdbb60c RSI: 000030289bdcd645 RDI: 000000000000000b
Nov 18 08:29:58 Asus-VivoBook kernel: [ 3456.794970] RBP: 00007ffd0ef1ed80 R08: 000000000013b721 R09: 00000000000001ff
Nov 18 08:29:58 Asus-VivoBook kernel: [ 3456.794973] R10: 000030289adcfc01 R11: 000030289add5dde R12: 0000220301be9558
Nov 18 08:29:58 Asus-VivoBook kernel: [ 3456.794975] R13: 0000000000000402 R14: 0000000000000000 R15: 000030289bdcd645
Nov 18 08:29:58 Asus-VivoBook kernel: [ 3456.794981] ---[ end trace 163175a10848a9db ]---
Nov 18 08:29:58 Asus-VivoBook kernel: [ 3457.018779] rtw_pci 0000:02:00.0: timed out to flush queue 1
Nov 18 08:29:58 Asus-VivoBook kernel: [ 3457.162670] rtw_pci 0000:02:00.0: timed out to flush queue 2
Nov 18 08:29:58 Asus-VivoBook kernel: [ 3457.162744] rtw_pci 0000:02:00.0: sta ac:dc:e2:dc:5a:e4 with macid 0 left
Nov 18 08:29:59 Asus-VivoBook kernel: [ 3457.694068] rtw_pci 0000:02:00.0: pci bus timeout, check dma status
Nov 18 08:29:57 Asus-VivoBook wpa_supplicant[751]: wlp2s0: CTRL-EVENT-BEACON-LOSS
Nov 18 08:29:59 Asus-VivoBook wpa_supplicant[751]: wlp2s0: CTRL-EVENT-DISCONNECTED bssid=ac:dc:e2:dc:5a:e4 reason=4 locally_generated=1
Nov 18 08:29:59 Asus-VivoBook wpa_supplicant[751]: dbus: wpa_dbus_property_changed: no property SessionLength in object /fi/w1/wpa_supplicant1/Interfaces/0
Nov 18 08:29:59 Asus-VivoBook wpa_supplicant[751]: wlp2s0: CTRL-EVENT-REGDOM-CHANGE init=CORE type=WORLD
Nov 18 08:29:59 Asus-VivoBook NetworkManager[772]: <warn> [1574045999.1699] sup-iface[0x563d3de17110,wlp2s0]: connection disconnected (reason -4)
Nov 18 08:29:59 Asus-VivoBook gnome-shell[1477]: [2200:2223:1118/082959.170049:ERROR:connection_factory_impl.cc(417)] Failed to connect to MCS endpoint with error -106
Nov 18 08:29:59 Asus-VivoBook NetworkManager[772]: <info> [1574045999.1739] device (wlp2s0): supplicant interface state: completed -> disconnected
Nov 18 08:29:59 Asus-VivoBook wpa_supplicant[751]: wlp2s0: Reject scan trigger since one is already pending
Nov 18 08:29:59 Asus-VivoBook wpa_supplicant[751]: wlp2s0: Failed to initiate AP scan
Nov 18 08:30:00 Asus-VivoBook wpa_supplicant[751]: wlp2s0: Reject scan trigger since one is already pending
Nov 18 08:30:00 Asus-VivoBook wpa_supplicant[751]: wlp2s0: Failed to initiate AP scan
Nov 18 08:30:00 Asus-VivoBook NetworkManager[772]: <info> [1574046000.5732] manager: NetworkManager state is now CONNECTED_SITE
Nov 18 08:30:00 Asus-VivoBook whoopsie[1187]: [08:30:00] offline
Nov 18 08:30:00 Asus-VivoBook dbus-daemon[750]: [system] Activating via systemd: service name='org.freedesktop.nm_dispatcher' unit='dbus-org.freedesktop.nm-dispatcher.service' requested by ':1.13' (uid=0 pid=772 comm="/usr/sbin/NetworkManager --no-daemon " label="unconfined")
Nov 18 08:30:00 Asus-VivoBook systemd[1]: Starting Network Manager Script Dispatcher Service...
Nov 18 08:30:00 Asus-VivoBook dbus-daemon[750]: [system] Successfully activated service 'org.freedesktop.nm_dispatcher'
Nov 18 08:30:00 Asus-VivoBook systemd[1]: Started Network Manager Script Dispatcher Service.
Nov 18 08:30:01 Asus-VivoBook wpa_supplicant[751]: wlp2s0: Reject scan trigger since one is already pending
Nov 18 08:30:01 Asus-VivoBook wpa_supplicant[751]: wlp2s0: Failed to initiate AP scan
Nov 18 08:30:01 Asus-VivoBook CRON[7698]: (root) CMD ([ -x /etc/init.d/anacron ] && if [ ! -d /run/systemd/system ]; then /usr/sbin/invoke-rc.d anacron start >/dev/null; fi)
Nov 18 08:30:01 Asus-VivoBook whoopsie[1187]: [08:30:01] Cannot reach: https://daisy.ubuntu.com
Nov 18 08:30:02 Asus-VivoBook wpa_supplicant[751]: wlp2s0: Reject scan trigger since one is already pending
Nov 18 08:30:02 Asus-VivoBook wpa_supplicant[751]: wlp2s0: Failed to initiate AP scan
Nov 18 08:30:02 Asus-VivoBook gnome-shell[1477]: JS ERROR: Gio.ResolverError: Error resolving “openweathermap.org”: Temporary failure in name resolution#012_asyncReadyCallback@/home/<email address hidden>/extension.js:544:27#012wrapper@resource:///org/gnome/gjs/modules/_legacy.js:82:22
Nov 18 08:30:02 Asus-VivoBook wpa_supplicant[751]: wlp2s0: SME: Trying to authenticate with ac:dc:e2:dc:5a:e4 (SSID='myssid' freq=2462 MHz)
Nov 18 08:30:02 Asus-VivoBook kernel: [ 3461.459419] wlp2s0: authenticate with ac:dc:e2:dc:5a:e4
Nov 18 08:30:03 Asus-VivoBook kernel: [ 3461.969911] rtw_pci 0000:02:00.0: pci bus timeout, check dma status
Nov 18 08:30:03 Asus-VivoBook NetworkManager[772]: <info> [1574046003.4442] device (wlp2s0): supplicant interface state: disconnected -> authenticating
Nov 18 08:30:03 Asus-VivoBook kernel: [ 3461.971457] wlp2s0: send auth to ac:dc:e2:dc:5a:e4 (try 1/3)
Nov 18 08:30:03 Asus-VivoBook wpa_supplicant[751]: wlp2s0: Trying to associate with ac:dc:e2:dc:5a:e4 (SSID='myssid' freq=2462 MHz)
Nov 18 08:30:03 Asus-VivoBook NetworkManager[772]: <info> [1574046003.4482] device (wlp2s0): supplicant interface state: authenticating -> associating
Nov 18 08:30:03 Asus-VivoBook kernel: [ 3461.975092] wlp2s0: authenticated
Nov 18 08:30:03 Asus-VivoBook kernel: [ 3461.978544] wlp2s0: associate with ac:dc:e2:dc:5a:e4 (try 1/3)
Nov 18 08:30:03 Asus-VivoBook kernel: [ 3462.000487] wlp2s0: RX AssocResp from ac:dc:e2:dc:5a:e4 (capab=0x411 status=30 aid=3)
Nov 18 08:30:03 Asus-VivoBook kernel: [ 3462.000496] wlp2s0: ac:dc:e2:dc:5a:e4 rejected association temporarily; comeback duration 1000 TU (1024 ms)
Nov 18 08:30:03 Asus-VivoBook kernel: [ 3462.122549] wlp2s0: associate with ac:dc:e2:dc:5a:e4 (try 2/3)
Nov 18 08:30:03 Asus-VivoBook kernel: [ 3462.230604] wlp2s0: associate with ac:dc:e2:dc:5a:e4 (try 3/3)
Nov 18 08:30:03 Asus-VivoBook kernel: [ 3462.342605] wlp2s0: association with ac:dc:e2:dc:5a:e4 timed out
Nov 18 08:30:03 Asus-VivoBook NetworkManager[772]: <info> [1574046003.8372] device (wlp2s0): supplicant interface state: associating -> disconnected
Nov 18 08:30:04 Asus-VivoBook xdg-desktop-por[1426]: Failed to get application states: GDBus.Error:org.freedesktop.portal.Error.Failed: Could not get window list: GDBus.Error:org.freedesktop.DBus.Error.AccessDenied: App introspection not allowed
Nov 18 08:30:04 Asus-VivoBook kernel: [ 3463.369879] rtw_pci 0000:02:00.0: pci bus timeout, check dma status
Nov 18 08:30:04 Asus-VivoBook NetworkManager[772]: <info> [1574046004.8438] device (wlp2s0): supplicant interface state: disconnected -> scanning
Nov 18 08:30:05 Asus-VivoBook acpid: input device has been disconnected, fd 18
Nov 18 08:30:05 Asus-VivoBook /usr/lib/gdm3/gdm-x-session[1272]: (II) config/udev: removing device FC:23:BA:E1:AC:71
Nov 18 08:30:05 Asus-VivoBook /usr/lib/gdm3/gdm-x-session[1272]: (**) Option "fd" "65"
Nov 18 08:30:05 Asus-VivoBook /usr/lib/gdm3/gdm-x-session[1272]: (II) event15 - FC:23:BA:E1:AC:71: device removed
Nov 18 08:30:05 Asus-VivoBook /usr/lib/gdm3/gdm-x-session[1272]: (II) UnloadModule: "libinput"
Nov 18 08:30:05 Asus-VivoBook /usr/lib/gdm3/gdm-x-session[1272]: (II) systemd-logind: releasing fd for 13:79
Nov 18 08:30:05 Asus-VivoBook gsd-media-keys[1662]: Unable to get default sink
Nov 18 08:30:08 Asus-VivoBook wpa_supplicant[751]: wlp2s0: SME: Trying to authenticate with ac:dc:e2:dc:5a:e4 (SSID='myssid' freq=2462 MHz)
Nov 18 08:30:08 Asus-VivoBook kernel: [ 3467.111292] wlp2s0: authenticate with ac:dc:e2:dc:5a:e4
Nov 18 08:30:09 Asus-VivoBook NetworkManager[772]: <info> [1574046009.0936] device (wlp2s0): supplicant interface state: scanning -> authenticating
Nov 18 08:30:09 Asus-VivoBook kernel: [ 3467.620094] wlp2s0: send auth to ac:dc:e2:dc:5a:e4 (try 1/3)
Nov 18 08:30:09 Asus-VivoBook wpa_supplicant[751]: wlp2s0: Trying to associate with ac:dc:e2:dc:5a:e4 (SSID='myssid' freq=2462 MHz)
Nov 18 08:30:09 Asus-VivoBook NetworkManager[772]: <info> [1574046009.0971] device (wlp2s0): supplicant interface state: authenticating -> associating
Nov 18 08:30:09 Asus-VivoBook kernel: [ 3467.622952] wlp2s0: authenticated
Nov 18 08:30:09 Asus-VivoBook kernel: [ 3467.626496] wlp2s0: associate with ac:dc:e2:dc:5a:e4 (try 1/3)
Nov 18 08:30:09 Asus-VivoBook kernel: [ 3467.630434] wlp2s0: RX AssocResp from ac:dc:e2:dc:5a:e4 (capab=0x411 status=0 aid=3)
Nov 18 08:30:09 Asus-VivoBook kernel: [ 3467.630468] rtw_pci 0000:02:00.0: sta ac:dc:e2:dc:5a:e4 joined with macid 0
Nov 18 08:30:09 Asus-VivoBook wpa_supplicant[751]: wlp2s0: Associated with ac:dc:e2:dc:5a:e4
Nov 18 08:30:09 Asus-VivoBook wpa_supplicant[751]: wlp2s0: CTRL-EVENT-SUBNET-STATUS-UPDATE status=0
Nov 18 08:30:09 Asus-VivoBook kernel: [ 3467.686872] wlp2s0: associated
Nov 18 08:30:09 Asus-VivoBook wpa_supplicant[751]: wlp2s0: WPA: Key negotiation completed with ac:dc:e2:dc:5a:e4 [PTK=CCMP GTK=CCMP]
Nov 18 08:30:09 Asus-VivoBook wpa_supplicant[751]: wlp2s0: CTRL-EVENT-CONNECTED - Connection to ac:dc:e2:dc:5a:e4 completed [id=0 id_str=]
Nov 18 08:30:09 Asus-VivoBook NetworkManager[772]: <info> [1574046009.1647] device (wlp2s0): supplicant interface state: associating -> completed
Nov 18 08:30:09 Asus-VivoBook wpa_supplicant[751]: wlp2s0: CTRL-EVENT-SIGNAL-CHANGE above=1 signal=-47 noise=9999 txrate=270000
Nov 18 08:30:10 Asus-VivoBook systemd[1]: NetworkManager-dispatcher.service: Succeeded.
Nov 18 08:30:16 Asus-VivoBook NetworkManager[772]: <info> [1574046016.3125] manager: NetworkManager state is now CONNECTED_GLOBAL
Nov 18 08:30:16 Asus-VivoBook dbus-daemon[750]: [system] Activating via systemd: service name='org.freedesktop.nm_dispatcher' unit='dbus-org.freedesktop.nm-dispatcher.service' requested by ':1.13' (uid=0 pid=772 comm="/usr/sbin/NetworkManager --no-daemon " label="unconfined")
Nov 18 08:30:16 Asus-VivoBook systemd[1]: Starting Network Manager Script Dispatcher Service...
Nov 18 08:30:16 Asus-VivoBook whoopsie[1187]: [08:30:16] The default IPv4 route is: /org/freedesktop/NetworkManager/ActiveConnection/1
Nov 18 08:30:16 Asus-VivoBook whoopsie[1187]: [08:30:16] Not a paid data plan: /org/freedesktop/NetworkManager/ActiveConnection/1
Nov 18 08:30:16 Asus-VivoBook whoopsie[1187]: [08:30:16] Found usable connection: /org/freedesktop/NetworkManager/ActiveConnection/1
Nov 18 08:30:16 Asus-VivoBook dbus-daemon[750]: [system] Successfully activated service 'org.freedesktop.nm_dispatcher'
Nov 18 08:30:16 Asus-VivoBook systemd[1]: Started Network Manager Script Dispatcher Service.
Nov 18 08:30:17 Asus-VivoBook whoopsie[1187]: [08:30:17] online
Nov 18 08:30:26 Asus-VivoBook systemd[1]: NetworkManager-dispatcher.service: Succeeded.
Nov 18 08:30:57 Asus-VivoBook kernel: [ 3516.270073] input: FC:23:BA:E1:AC:71 as /devices/virtual/input/input19
Nov 18 08:30:57 Asus-VivoBook /usr/lib/gdm3/gdm-x-session[1272]: (II) config/udev: Adding input device FC:23:BA:E1:AC:71 (/dev/input/event15)
Nov 18 08:30:57 Asus-VivoBook /usr/lib/gdm3/gdm-x-session[1272]: (**) FC:23:BA:E1:AC:71: Applying InputClass "libinput keyboard catchall"
Nov 18 08:30:57 Asus-VivoBook /usr/lib/gdm3/gdm-x-session[1272]: (II) Using input driver 'libinput' for 'FC:23:BA:E1:AC:71'
Nov 18 08:30:57 Asus-VivoBook /usr/lib/gdm3/gdm-x-session[1272]: (II) systemd-logind: got fd for /dev/input/event15 13:79 fd 65 paused 0
Nov 18 08:30:57 Asus-VivoBook /usr/lib/gdm3/gdm-x-session[1272]: (**) FC:23:BA:E1:AC:71: always reports core events
Nov 18 08:30:57 Asus-VivoBook /usr/lib/gdm3/gdm-x-session[1272]: (**) Option "Device" "/dev/input/event15"
Nov 18 08:30:57 Asus-VivoBook /usr/lib/gdm3/gdm-x-session[1272]: (**) Option "_source" "server/udev"
Nov 18 08:30:57 Asus-VivoBook /usr/lib/gdm3/gdm-x-session[1272]: (II) event15 - FC:23:BA:E1:AC:71: is tagged by udev as: Keyboard
Nov 18 08:30:57 Asus-VivoBook /usr/lib/gdm3/gdm-x-session[1272]: (II) event15 - FC:23:BA:E1:AC:71: device is a keyboard
Nov 18 08:30:57 Asus-VivoBook /usr/lib/gdm3/gdm-x-session[1272]: (II) event15 - FC:23:BA:E1:AC:71: device removed
Nov 18 08:30:57 Asus-VivoBook /usr/lib/gdm3/gdm-x-session[1272]: (**) Option "config_info" "udev:/sys/devices/virtual/input/input19/event15"
Nov 18 08:30:57 Asus-VivoBook /usr/lib/gdm3/gdm-x-session[1272]: (II) XINPUT: Adding extended input device "FC:23:BA:E1:AC:71" (type: KEYBOARD, id 14)
Nov 18 08:30:57 Asus-VivoBook /usr/lib/gdm3/gdm-x-session[1272]: (**) Option "xkb_model" "pc105"
Nov 18 08:30:57 Asus-VivoBook /usr/lib/gdm3/gdm-x-session[1272]: (**) Option "xkb_layout" "us"
Nov 18 08:30:57 Asus-VivoBook /usr/lib/gdm3/gdm-x-session[1272]: (WW) Option "xkb_variant" requires a string value
Nov 18 08:30:57 Asus-VivoBook /usr/lib/gdm3/gdm-x-session[1272]: (WW) Option "xkb_options" requires a string value
Nov 18 08:30:57 Asus-VivoBook /usr/lib/gdm3/gdm-x-session[1272]: (II) event15 - FC:23:BA:E1:AC:71: is tagged by udev as: Keyboard
Nov 18 08:30:57 Asus-VivoBook /usr/lib/gdm3/gdm-x-session[1272]: (II) event15 - FC:23:BA:E1:AC:71: device is a keyboard
Nov 18 08:30:57 Asus-VivoBook gnome-shell[1477]: Window manager warning: Overwriting existing binding of keysym 32 with keysym 32 (keycode b).
Nov 18 08:30:57 Asus-VivoBook gnome-shell[1477]: Window manager warning: Overwriting existing binding of keysym 38 with keysym 38 (keycode 11).
Nov 18 08:30:57 Asus-VivoBook gnome-shell[1477]: Window manager warning: Overwriting existing binding of keysym 39 with keysym 39 (keycode 12).
Nov 18 08:30:57 Asus-VivoBook gnome-shell[1477]: Window manager warning: Overwriting existing binding of keysym 33 with keysym 33 (keycode c).
Nov 18 08:30:57 Asus-VivoBook gnome-shell[1477]: Window manager warning: Overwriting existing binding of keysym 34 with keysym 34 (keycode d).
Nov 18 08:30:57 Asus-VivoBook gnome-shell[1477]: Window manager warning: Overwriting existing binding of keysym 35 with keysym 35 (keycode e).
Nov 18 08:30:57 Asus-VivoBook gnome-shell[1477]: Window manager warning: Overwriting existing binding of keysym 36 with keysym 36 (keycode f).
Nov 18 08:30:57 Asus-VivoBook gnome-shell[1477]: Window manager warning: Overwriting existing binding of keysym 37 with keysym 37 (keycode 10).
Nov 18 08:30:57 Asus-VivoBook gnome-shell[1477]: Window manager warning: Overwriting existing binding of keysym 31 with keysym 31 (keycode a).
Nov 18 08:30:58 Asus-VivoBook gnome-shell[1477]: _clutter_stage_queue_event: assertion 'CLUTTER_IS_STAGE (stage)' failed
Nov 18 08:30:58 Asus-VivoBook gnome-shell[1477]: message repeated 8 times: [ _clutter_stage_queue_event: assertion 'CLUTTER_IS_STAGE (stage)' failed]
Nov 18 08:31:00 Asus-VivoBook bluetoothd[796]: /org/bluez/hci0/dev_FC_58_FA_E1_DC_91/fd1: fd(25) ready
Nov 18 08:31:00 Asus-VivoBook rtkit-daemon[965]: Supervising 3 threads of 1 processes of 1 users.
Nov 18 08:31:00 Asus-VivoBook rtkit-daemon[965]: Successfully made thread 7799 of process 1265 owned by '1000' RT at priority 5.
Nov 18 08:31:00 Asus-VivoBook rtkit-daemon[965]: Supervising 4 threads of 1 processes of 1 users.
Nov 18 08:31:04 Asus-VivoBook xdg-desktop-por[1426]: Failed to get application states: GDBus.Error:org.freedesktop.portal.Error.Failed: Could not get window list: GDBus.Error:org.freedesktop.DBus.Error.AccessDenied: App introspection not allowed
Nov 18 08:31:09 Asus-VivoBook gnome-shell[1477]: pushModal: invocation of begin_modal failed

ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: bluez 5.50-0ubuntu4
ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1
Uname: Linux 5.3.0-19-generic x86_64
ApportVersion: 2.20.11-0ubuntu8
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Tue Oct 29 22:41:48 2019
InstallationDate: Installed on 2019-10-22 (6 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
InterestingModules: rfcomm bnep btusb bluetooth
MachineType: ASUSTeK COMPUTER INC. VivoBook_ASUSLaptop X412UA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-19-generic root=UUID=6a724312-c5e6-4ea9-84a3-f755d268a681 ro
SourcePackage: bluez
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/03/2019
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: X412UA.303
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: X412UA
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX412UA.303:bd06/03/2019:svnASUSTeKCOMPUTERINC.:pnVivoBook_ASUSLaptopX412UA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX412UA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.family: VivoBook
dmi.product.name: VivoBook_ASUSLaptop X412UA
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
hciconfig:
 hci0: Type: Primary Bus: USB
  BD Address: 80:91:33:4D:59:F2 ACL MTU: 1021:8 SCO MTU: 255:16
  UP RUNNING PSCAN ISCAN
  RX bytes:6390 acl:52 sco:0 events:579 errors:0
  TX bytes:221815 acl:336 sco:0 commands:205 errors:0

Revision history for this message
Shyam Jos (shyamjos) wrote :
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Thanks for the bug report. Your log suggests problems with wifi (wlp2s0) around the same time as bluetooth. This isn't surprising since both may be sharing radio frequencies (~2.4GHz) and the same chip in your laptop.

To avoid these problems please either:

  * Turn off wifi and use ethernet; or

  * Avoid using multiple Bluetooth devices at once; or

  * Use only 5GHz wifi networks, not 2.4GHz; or

  * Install a different type of wifi card in the laptop.

affects: bluez (Ubuntu) → linux (Ubuntu)
Changed in linux (Ubuntu):
status: New → Invalid
Revision history for this message
Kai-Heng Feng (kaihengfeng) wrote :

This can also caused by insufficient Realtek Wireless support.

Please test latest mainline kernel:
https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.4-rc5/

An please test latest linux-firmware:
https://git.kernel.org/pub/scm/linux/kernel/git/firmware/linux-firmware.git/

Changed in linux (Ubuntu):
status: Invalid → Incomplete
Revision history for this message
Shyam Jos (shyamjos) wrote :

So I tested Debian 10.2 (kernel v 4.19.67) today and noticed that Bluetooth worked perfectly fine, The only difference was in Debian the driver loaded was r8822be, so the issue is with the driver rtw_pci loaded in ubuntu 19.10 ??

affects: linux (Ubuntu) → linux
description: updated
Shyam Jos (shyamjos)
description: updated
Shyam Jos (shyamjos)
summary: - Bluetooth disconnects intermittently on ubuntu 19.10 [RTL8822BE]
+ RTL8822BE Bluetooth disconnects with error CTRL-EVENT-BEACON-LOSS -
+ rtw88
description: updated
Shyam Jos (shyamjos)
description: updated
affects: linux → linux (Ubuntu)
Revision history for this message
Kai-Heng Feng (kaihengfeng) wrote :

Please test latest mainline kernel:
https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.4/

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
You-Sheng Yang (vicamo)
tags: added: hwe-networking-wifi
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