hp-setup not working in Ubuntu 19.10

Bug #1849970 reported by Viviano Guastalla
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
HPLIP
New
Undecided
Unassigned

Bug Description

after upgrading from Ubuntu 18.10 to Ubuntu 19.04 and after it to Ubuntu 19.10 hp-setup got unable to find my LaserJet 100 color MFP M175nw that worked perfectly printing and scanning.
Having made the download of hplip-3.19.8.run I run it but the situation was the same. Printing work s with Cups but hp-prove is unable to find any printer both USB or IP.
Here attached you will find

Revision history for this message
Viviano Guastalla (viviano2672) wrote :
Revision history for this message
Viviano Guastalla (viviano2672) wrote :

yet today:

viviano@MI-05:~$ lsusb |grep HP
Bus 001 Device 006: ID 03f0:062a HP, Inc
viviano@MI-05:~$ python3 $(which hp-setup)

HP Linux Imaging and Printing System (ver. 3.19.6)
Printer/Fax Setup Utility ver. 9.0

Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Searching... (bus=usb, search=(None), desc=0)
error: No devices found on bus: usb
Searching... (bus=usb, search=(None), desc=0)

viviano@MI-05:~$ hp-setup

HP Linux Imaging and Printing System (ver. 3.19.6)
Printer/Fax Setup Utility ver. 9.0

Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Searching... (bus=usb, search=(None), desc=0)
error: No devices found on bus: usb

Revision history for this message
Pascal Chauvin (livrecinq) wrote :

Had same issue while using this printer on ethernet. The problem is irrelevant on Debian Buster.

To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.