Trackpad not working on HP 348 G4

Bug #1849697 reported by Rahul M N
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Trackpad isn't working at all

ProblemType: Bug
DistroRelease: Ubuntu 19.04
Package: linux-image-5.0.0-31-generic 5.0.0-31.33
ProcVersionSignature: Ubuntu 5.0.0-31.33-generic 5.0.21
Uname: Linux 5.0.0-31-generic x86_64
ApportVersion: 2.20.10-0ubuntu27.1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: rahul-mn 2381 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Thu Oct 24 20:37:45 2019
InstallationDate: Installed on 2019-09-13 (41 days ago)
InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 004: ID 0bda:b006 Realtek Semiconductor Corp.
 Bus 001 Device 003: ID 064e:930a Suyin Corp.
 Bus 001 Device 002: ID 248a:8366 Maxxter Wireless Optical Mouse ACT-MUSW-002
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: HP HP 348 G4
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-31-generic root=UUID=f857db35-4be3-44bf-8ca8-ff6d7c0b56a8 ro quiet splash vt.handoff=1
RelatedPackageVersions:
 linux-restricted-modules-5.0.0-31-generic N/A
 linux-backports-modules-5.0.0-31-generic N/A
 linux-firmware 1.178.3
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/30/2018
dmi.bios.vendor: Insyde
dmi.bios.version: F.38
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 82C8
dmi.board.vendor: HP
dmi.board.version: KBC Version 46.06
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsyde:bvrF.38:bd01/30/2018:svnHP:pnHP348G4:pvrType1ProductConfigId:rvnHP:rn82C8:rvrKBCVersion46.06:cvnHP:ct10:cvrChassisVersion:
dmi.product.family: 103C_5336AN G=N L=SMB B=HP S=348
dmi.product.name: HP 348 G4
dmi.product.sku: X4F22AV
dmi.product.version: Type1ProductConfigId
dmi.sys.vendor: HP

Revision history for this message
Rahul M N (rahul-mn) wrote :
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
You-Sheng Yang (vicamo) wrote : Re: ~/devices
Revision history for this message
Kai-Heng Feng (kaihengfeng) wrote :

Please test linux kernel 5.0.0-32.

Revision history for this message
Po-Hsu Lin (cypressyew) wrote :

Mark as incomplete as per comment #4

summary: - ~/devices
+ Trackpad not working on HP 348 G4
Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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