Touchpad most times not working after reboot on Asus ZenBook Pro 14 UX480 & Ubuntu 19.10
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Fix Released
|
Undecided
|
Unassigned |
Bug Description
General System Information:
I have an »Asus ZenBook Pro 14 UX480« notebook and installed »Ubuntu 19.10«. No dual boot.
What I expected to happen:
The touchpad should work.
What happened instead
The touchpad was working after the fresh installation. However after the first reboot it did not respond. After the next reboot it worked again. Now it will work after every 10th reboot, all other times it wont.
Using an external mouse via USB is working.
The touchpad was not working at all in Ubuntu 18.04 and 19.04.
ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: linux-image-
ProcVersionSign
Uname: Linux 5.3.0-19-generic x86_64
NonfreeKernelMo
ApportVersion: 2.20.11-0ubuntu8
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
/dev/snd/
CurrentDesktop: ubuntu:GNOME
Date: Wed Oct 23 09:50:26 2019
InstallationDate: Installed on 2019-10-17 (5 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 13d3:56cb IMC Networks USB2.0 HD IR UVC WebCam
Bus 001 Device 004: ID 8087:0aaa Intel Corp.
Bus 001 Device 002: ID 062a:4101 MosArt Semiconductor Corp. Wireless Keyboard/Mouse
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: ASUSTeK COMPUTER INC. ZenBook Pro 14 UX450FDX_UX480FD
ProcEnviron:
TERM=xterm-
PATH=(custom, no user)
XDG_RUNTIME_
LANG=de_DE.UTF-8
SHELL=/bin/bash
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=
RelatedPackageV
linux-
linux-
linux-firmware 1.183
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/09/2018
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: UX450FDX.301
dmi.board.
dmi.board.name: UX450FDX
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.
dmi.modalias: dmi:bvnAmerican
dmi.product.family: ZenBook Pro
dmi.product.name: ZenBook Pro 14 UX450FDX_UX480FD
dmi.product.
dmi.sys.vendor: ASUSTeK COMPUTER INC.
Changed in linux (Ubuntu): | |
status: | Expired → Fix Released |
I tried this commands, as suggested in several boards:
> sudo rmmod i2c_hid
> sudo modprobe i2c_hid
This worked once only. Never again later.