plymouth-theme-spinner doesn't show Acer logo on boot but an older version of regular Ubuntu boot screen

Bug #1847341 reported by Lyubomir
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
plymouth (Ubuntu)
New
Low
Unassigned

Bug Description

I'm using Acer A515-51G. Installing plymouth-theme-spinner causes the regular Ubuntu boot screen to be replaced with one that is the same color, but the font looks older and smaller. On shutdown however i see the Acer logo and the spinning circle, but there is no little Ubuntu logo in the bottom below the spinner.

ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: plymouth 0.9.4git20190712-0ubuntu3
ProcVersionSignature: Ubuntu 5.3.0-13.14-generic 5.3.0
Uname: Linux 5.3.0-13-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu7
Architecture: amd64
Date: Tue Oct 8 22:59:01 2019
DefaultPlymouth: /usr/share/plymouth/themes/bgrt/bgrt.plymouth
InstallationDate: Installed on 2019-07-23 (76 days ago)
InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725)
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 004: ID 04f2:b5f7 Chicony Electronics Co., Ltd HD WebCam
 Bus 001 Device 003: ID 8087:0aa7 Intel Corp.
 Bus 001 Device 002: ID 0000:0538 USB OPTICAL MOUSE
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Acer Aspire A515-51G
ProcCmdLine: BOOT_IMAGE=/vmlinuz-5.3.0-13-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.3.0-13-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
SourcePackage: plymouth
TextPlymouth: /usr/share/plymouth/themes/ubuntu-text/ubuntu-text.plymouth
UpgradeStatus: Upgraded to eoan on 2019-09-27 (10 days ago)
dmi.bios.date: 01/03/2019
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V2.02
dmi.board.asset.tag: Type2 - Board Serial Number
dmi.board.name: Charmander_KL
dmi.board.vendor: KBL
dmi.board.version: V2.02
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V2.02
dmi.modalias: dmi:bvnInsydeCorp.:bvrV2.02:bd01/03/2019:svnAcer:pnAspireA515-51G:pvrV2.02:rvnKBL:rnCharmander_KL:rvrV2.02:cvnAcer:ct10:cvrV2.02:
dmi.product.family: Aspire 5
dmi.product.name: Aspire A515-51G
dmi.product.sku: 0000000000000000
dmi.product.version: V2.02
dmi.sys.vendor: Acer

Revision history for this message
Lyubomir (mystiquewolf) wrote :
Revision history for this message
Lyubomir (mystiquewolf) wrote :
Revision history for this message
Lyubomir (mystiquewolf) wrote :
Revision history for this message
Sebastien Bacher (seb128) wrote :

Thank you for your bug report. We need to improve the plymouth apport hook since it seems to no be including the journal log nor the video card informations by default.

From the report though the nvidia kernel driver is loaded, could you give details on your video configuration? As stated on the discourse topic the flickerfree boot only works on recent intel cards and nvidia isn't supported at the moment so it would be a known issue if you are using a nvidia card...

Changed in plymouth (Ubuntu):
importance: Undecided → Low
Revision history for this message
Lyubomir (mystiquewolf) wrote :

I have Intel UHD Graphics 620 and Nvidia GeForce MX 150. Nvidia is set to Nvidia On-Demand from the Nvidia PRIME profiles settings. If you mean journalctl i'm attaching it.

I forgot to mention that when booting there is shown the error of bug https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1846016 for iwlwifi. After the error text is shown on Purple background for about 3 seconds and then the purple background stays, but a blinking underline is shown in the top left corner of the screen. Only if after that i press Ctrl + Shift + F1 the GNOME login screen shows.

Revision history for this message
Lyubomir (mystiquewolf) wrote :

So the iwlwifi bug is a different bug and is fixed now.

However i have turned off my NVidia card and the issue with plymouth still stays. I purged and reinstalled the plymouth theme spinner theme, but issue still stays even with Intel turned on.

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