problem to print and to scan

[Christian Huyghe]

ubuntu 18.04

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: xorg 1:7.7+19ubuntu7.1
ProcVersionSignature: Ubuntu 4.15.0-64.73-generic 4.15.18
Uname: Linux 4.15.0-64-generic x86_64
.tmp.unity_support_test.0:

ApportVersion: 2.20.9-0ubuntu7.7
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
Date: Fri Sep 27 22:56:38 2019
DistUpgraded: 2019-09-25 11:35:24,956 DEBUG icon theme changed, re-reading
DistroCodename: bionic
DistroVariant: ubuntu
GraphicsCard:
 Intel Corporation 82Q35 Express Integrated Graphics Controller [8086:29b2] (rev 02) (prog-if 00 [VGA controller])
   Subsystem: Hewlett-Packard Company 82Q35 Express Integrated Graphics Controller [103c:2819]
InstallationDate: Installed on 2019-09-24 (2 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-64-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=1
SourcePackage: xorg
UpgradeStatus: Upgraded to bionic on 2019-09-25 (2 days ago)
dmi.bios.date: 02/26/2009
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 786F1 v01.28
dmi.board.name: 0AACh
dmi.board.vendor: Hewlett-Packard
dmi.chassis.type: 6
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvr786F1v01.28:bd02/26/2009:svnHewlett-Packard:pn:pvr:rvnHewlett-Packard:rn0AACh:rvr:cvnHewlett-Packard:ct6:cvr:
dmi.product.family: 103C_53307F
dmi.sys.vendor: Hewlett-Packard
version.compiz: compiz 1:0.9.13.1+18.04.20180302-0ubuntu1
version.libdrm2: libdrm2 2.4.97-1ubuntu1~18.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 19.0.8-0ubuntu0~18.04.2
version.libgl1-mesa-glx: libgl1-mesa-glx 19.0.8-0ubuntu0~18.04.2
version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4.3
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.5-1ubuntu1
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20171229-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2
xserver.bootTime: Wed Sep 25 10:33:44 2019
xserver.configfile: default
xserver.errors:

xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
 product id 24852
 vendor IVM
xserver.version: 2:1.18.4-0ubuntu0.8

[Chris Guiver (guiverc)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately, we cannot work on this bug because your description didn't include enough information. You may find it helpful to read "How to report bugs effectively" http://www.chiark.greenend.org.uk/~sgtatham/bugs.html. We'd be grateful if you would then provide a more complete description of the problem.

We have instructions on debugging some types of problems at http://wiki.ubuntu.com/DebuggingProcedures.

At a minimum, we need:
1. The specific steps or actions you took that caused you to encounter the problem.
2. The behavior you expected.
3. The behavior you actually encountered (in as much detail as possible).

If you were using software to scan something, what was the software?, was it an image? text? did you save it and try and print with the same software? or other software? The steps you followed were not provided.

Thanks!

[Launchpad Janitor (janitor)]

[Expired for Ubuntu because there has been no activity for 60 days.]