System got hang after login

Bug #1845594 reported by Gabriel Zhi Chen
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Linux
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Undecided
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Bug Description

[Summary]
System got hang after login

[Steps to reproduce]
1. Install the latest eoan image on Lenovo ThinkPad X1 Extreme
2. Reboot system
3. When login interface displaying, fill Username and Passwork, then press 'Entre'
4. Verify the result
5. After logging in to the system, perform various daily operations
6. Verify the result

[Expected result]
There is no hang issue occoured on Ubuntu

[Actual result]
Sometimes system got hang. Once the issue occured, the only way is that cold boot system.

[Failure rate]
1. When ethernet plugin, installation completed, the issue reproduce 2 times in 10 times after
login system;
2. When enternet unplug, installation completed, the issue 100% reproduce.

[Additional information]
CPU: Intel(R) Core(TM) i5-8400H CPU @ 2.50GHz (8x)
system-product-name: 20MGZ484US
bios-version: N2EET41W (1.23 )
GPU: 00:02.0 VGA compatible controller: Intel Corporation Device 3e9b
01:00.0 VGA compatible controller: NVIDIA Corporation Device 1c8c (rev a1)
system-manufacturer: LENOVO
kernel-version: 5.3.0-10-generic

Revision history for this message
Gabriel Zhi Chen (gabrielzchen) wrote :

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Revision history for this message
Gabriel Zhi Chen (gabrielzchen) wrote :

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Revision history for this message
Gabriel Zhi Chen (gabrielzchen) wrote :

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