feature request: "System problem detected" without details provided, request for more detail in message

Bug #1845154 reported by crysman
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
update-notifier (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Every (re)boot, I got this error popup window displayed. It is quite new, earlier Xubuntu versions had not been having this issue. The problem is: what is it about? There are no details whatsoever :/ I will attach a screenshot next reboot...

(from question discussion https://answers.launchpad.net/ubuntu/+source/update-notifier/+question/684182)

"OK, I've removed all from /var/crash - and now I am OK .. BUT...

I still want to make a feature request in order to: let the users know where the crashes are located"

ProblemType: Bug
DistroRelease: Ubuntu 19.04
Package: update-notifier 3.192.18
ProcVersionSignature: Ubuntu 5.0.0-29.31-generic 5.0.21
Uname: Linux 5.0.0-29-generic x86_64
ApportVersion: 2.20.10-0ubuntu27.1
Architecture: amd64
CurrentDesktop: XFCE
Date: Tue Sep 24 09:33:27 2019
ExecutablePath: /usr/bin/update-notifier
InstallationDate: Installed on 2018-09-03 (385 days ago)
InstallationMedia: Xubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725)
SourcePackage: update-notifier
UpgradeStatus: Upgraded to disco on 2019-06-16 (99 days ago)

Revision history for this message
crysman (crysman) wrote :
Revision history for this message
crysman (crysman) wrote :

Here is the screenshot. When you click on "Report problem..." nothing visible happens, no other info provided... That is very confusing and user-unfriendly.

Revision history for this message
Chris Guiver (guiverc) wrote :

Thank you for taking the time to report this issue and helping to make Ubuntu better.

Examining the information you have given us, this does not appear to be a bug report so we are closing it and converting it to a question in the support tracker.

We understand the difficulties you are facing, but it is better to raise problems you are having in the support tracker at https://answers.launchpad.net/ubuntu if you are uncertain if they are bugs.

You can also find help with your problem in the support forum of your local Ubuntu community http://loco.ubuntu.com/ or asking at https://askubuntu.com or https://ubuntuforums.org, or for more support options please look at https://discourse.ubuntu.com/t/community-support/709

Changed in update-notifier (Ubuntu):
status: New → Invalid
Revision history for this message
crysman (crysman) wrote :
Revision history for this message
crysman (crysman) wrote :

reopening this according to https://answers.launchpad.net/ubuntu/+source/update-notifier/+question/684182 #5

ISSUE:
the popup window should contain information about where the log file is (/var/crash)

Changed in update-notifier (Ubuntu):
status: Invalid → Incomplete
Revision history for this message
crysman (crysman) wrote :

popup window needs to be updated

Chris Guiver (guiverc)
Changed in update-notifier (Ubuntu):
status: Incomplete → New
description: updated
summary: - do not see what kind of report is being submitted - no details provided
+ feature request: "System problem detected" without details provided,
+ request for more detail in message
description: updated
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in update-notifier (Ubuntu):
status: New → Confirmed
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