clicking desktop notifications to bring up linked up works intermittently in 19.10?

Bug #1844809 reported by Jonathan Kamens
16
This bug affects 3 people
Affects Status Importance Assigned to Milestone
gnome-shell (Ubuntu)
Won't Fix
Undecided
Unassigned
mutter (Ubuntu)
Won't Fix
Undecided
Unassigned

Bug Description

This is not going to be the highest quality bug report :-(, since it's an intermittent issue and I don't know exactly what triggers it and I can't even say with 100% certainty that it's new in 19.10, but I _think_ it is so I wanted to give people a heads-up just in case.

I just upgrade to 19.10 from 19.04. I use the Google Hangouts Chrome app. When I get a text message in Hangouts it pops up a desktop notification. Usually clicking on the notification causes the Hangouts window to open. When I clicked on the notification nothing happened. Then I got a second notification later and clicked on that one and the window opened as it should have. Then I got a third notification later and clicked on that one and again the window didn't open.

I _believe_, though I can't say for certain, that this worked consistently in 19.04.

ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: gnome-shell 3.34.0-1ubuntu1
ProcVersionSignature: Ubuntu 5.3.0-10.11-generic 5.3.0-rc8
Uname: Linux 5.3.0-10-generic x86_64
ApportVersion: 2.20.11-0ubuntu7
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Fri Sep 20 11:20:19 2019
DisplayManager: gdm3
InstallationDate: Installed on 2019-09-12 (7 days ago)
InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
RelatedPackageVersions: mutter-common 3.34.0-2ubuntu1
SourcePackage: gnome-shell
UpgradeStatus: Upgraded to eoan on 2019-09-20 (0 days ago)

Revision history for this message
Jonathan Kamens (jik) wrote :
tags: added: regression-release
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

This sounds like it might be related to focus stealing prevention. That is the code which prevents new windows getting focus if the system thinks you're busy with something else, so new windows would only get in the way.

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in gnome-shell (Ubuntu):
status: New → Confirmed
Changed in mutter (Ubuntu):
status: New → Confirmed
Revision history for this message
mike@papersolve.com (mike-papersolve) wrote :

If it is related to that - you should do
gsettings set org.gnome.desktop.wm.preferences focus-new-windows 'strict'

(see
https://major.io/2015/07/06/allow-new-windows-to-steal-focus-in-gnome-3/
)

I'm here because I type in notification bubbles themselves, and since gnome 3.34 these notifications do not have focus when I bring them up, I have to explicitly click inside them (which doesn't always work).

Revision history for this message
Jonathan Kamens (jik) wrote :

"gsettings set org.gnome.desktop.wm.preferences focus-new-windows 'strict'" doesn't seem to solve the problem.

Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Thank you for reporting this bug to Ubuntu.
Ubuntu 19.10 (eoan) reached end-of-life on July 17, 2020.

See this document for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases

We appreciate that this bug may be old and you might not be interested in discussing it any more. But if you are then please upgrade to the latest Ubuntu version and re-test. If you then find the bug is still present in the newer Ubuntu version, please add a comment here telling us which new version it is in and change the bug status to Confirmed.

Changed in gnome-shell (Ubuntu):
status: Confirmed → Won't Fix
Changed in mutter (Ubuntu):
status: Confirmed → Won't Fix
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