Failed to install guestOS ubuntu-19.10-server-amd64.iso with bios in ESXi

Bug #1843402 reported by vmware-gos-Yuhua
16
This bug affects 2 people
Affects Status Importance Assigned to Milestone
base-installer (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Summary:
---------------------
Failed to install guestOS ubuntu-19.10-server-amd64.iso(daily build Aug-26) with bios in ESXi

If we choose the default partitioning method "Guilded - use entire disk and set up LVM" in stage "Partition disks"(check attached partition_method.jpg), it will failed to install grub in stage "Install Grub"(check attached failed_install_grub.png).

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vmware-gos-Yuhua (yhzou) wrote :
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vmware-gos-Yuhua (yhzou) wrote :
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vmware-gos-Yuhua (yhzou) wrote :

Steps to reproduce:
1. Create VM with default setting
2. open VMRC and mount iso ubuntu-19.10-server-amd64.iso(daily build Aug-26)
3. Power on VM, The iso is recognized and it will start to install guestOS
4. During the stage "Partition Disks", we choose the default "Guilded - use entire disk and set up LVM"
5. Failed to install grub during the installing process. please check attached "failed_install_grub.png"

relative test:
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1. No such issue if we choose "Guilded - use entire disk" in stage "Partition disks" with bios
   (check attached partition_method.jpg)

2. No such issue with create VM with EFI firmware in ESXi

3. It's not related to CPU type: Intel/AMD

4. It's not related to disk controller: find the same issue when create VM with LSI/PVSCSI controller in ESXi

Comments from Vmware's Dev:
    The error image says "Failed to install GRUB on /dev/mapper".

    I did not find anything unusual in the vmware.log. This looks like an ubuntu installer bug.
    That path /dev/mapper seems incorrect. It should either be a device or a volume.

    I tried resuming the VM and saved debug logs from the guest. I have uploaded them to the bug.
    Vishal and I looked at the syslog but there are no grub-install failure messages in it.

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Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in base-installer (Ubuntu):
status: New → Confirmed
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vmware-gos-Yuhua (yhzou) wrote :

ubuntu-19.10-server-amd64.iso means eoan-server-amd64.iso downloading from http://cdimage.ubuntu.com/ubuntu-server/daily/current/.

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vmware-gos-Yuhua (yhzou) wrote :

encounter this issue with eoan-server-amd64.iso daily build Sep-17-2019 downloaded from http://cdimage.ubuntu.com/ubuntu-server/daily/current/

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vmware-gos-Yuhua (yhzou) wrote :

hit the issue with ubuntu-19.10-beta-server-amd64.iso

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Joshua Powers (powersj) wrote :

After talking to others I think this is a dup of:
https://bugs.launchpad.net/ubuntu/+source/debian-installer/+bug/1838525

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Joshua Powers (powersj) wrote :

I am going to mark this as a dup of LP: #1838525. If you find otherwise please feel free to update this bug with additional information.

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vmware-gos-Yuhua (yhzou) wrote :

Verified: this issue is fixed in GA iso

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