installation crashes

Bug #1842625 reported by Andrea Lui
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

During installation on an old machine at 32bit the installation program crashes, then the installation of the system can't finish in a proper mode

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: ubiquity 18.04.14.12
ProcVersionSignature: Ubuntu 4.18.0-15.16~18.04.1-generic 4.18.20
Uname: Linux 4.18.0-15-generic i686
ApportVersion: 2.20.9-0ubuntu7.5
Architecture: i386
CasperVersion: 1.394
Date: Wed Sep 4 10:08:14 2019
InstallCmdLine: file=/cdrom/preseed/lubuntu.seed boot=casper only-ubiquity initrd=/casper/initrd quiet splash --- debian-installer/language=it keyboard-configuration/layoutcode?=it
LiveMediaBuild: Lubuntu 18.04.2 LTS "Bionic Beaver" - Release i386 (20190210)
ProcEnviron:
 LANGUAGE=it_IT.UTF-8
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=it_IT.UTF-8
 LC_NUMERIC=C.UTF-8
SourcePackage: ubiquity
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Andrea Lui (l-andrea) wrote :
Revision history for this message
Chris Guiver (guiverc) wrote :

Thank you for taking the time to report this issue and helping to make Ubuntu better.

This installation looks like it was caused by a corrupted file system, or device problems (sda1). I notice in the logs

Sep 4 08:07:13 lubuntu kernel: [ 1536.192279] EXT4-fs error (device sda1): ext4_find_dest_de:1799: inode #1711270: block 6824844: comm install.py: bad entry in directory: inode out of bounds - offset=1144, inode=270147603, rec_len=20, name_len=10, size=4084
Sep 4 08:07:13 lubuntu kernel: [ 1536.207365] Aborting journal on device sda1-8.
Sep 4 08:07:13 lubuntu kernel: [ 1536.223595] EXT4-fs (sda1): Remounting filesystem read-only
Sep 4 08:07:13 lubuntu kernel: [ 1536.223619] EXT4-fs error (device sda1) in ext4_evict_inode:258: Journal has aborted
Sep 4 08:07:13 lubuntu kernel: [ 1536.240652] EXT4-fs error (device sda1) in ext4_create:2460: IO failure

I've marked this bug as incomplete (due hardware issues), if you believe I'm in error please leave a comment as to why, and you can return the status to "New".

I suggest you validate the health of your hardware (esp. disk by checking it's SMART status using `smartctl`, `gnome-disks` or whichever tool you prefer), and possibly the integrity of your partition table. If you're unfamiliar with these, I suggest seeking looking up refer to https://discourse.ubuntu.com/t/finding-help/709

Changed in ubiquity (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for ubiquity (Ubuntu) because there has been no activity for 60 days.]

Changed in ubiquity (Ubuntu):
status: Incomplete → Expired
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