Gnome freezes when right clicking an icon on desktop on wayland

Bug #1841663 reported by soundaxis
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
gnome-shell (Ubuntu)
Won't Fix
Low
Unassigned
gnome-shell-extension-desktop-icons (Ubuntu)
Won't Fix
Low
Unassigned

Bug Description

2015 15" Macbook Pro, Integrated graphics.

Description: Ubuntu 19.04
Release: 19.04

On occasion when I right-click on an item or two on the desktop to move to trash the Gnome Wayland session will lockup forcing me to hard reboot. Upon reboot, the items will be deleted as expected however.

This has happened multiple times since I did a fresh install of 19.04, the most recent was just after booting.
---
ProblemType: Bug
ApportVersion: 2.20.10-0ubuntu27.1
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
DisplayManager: gdm3
DistroRelease: Ubuntu 19.04
GsettingsChanges:
 b'org.gnome.shell' b'app-picker-view' b'uint32 1'
 b'org.gnome.shell' b'favorite-apps' redacted by apport
 b'org.gnome.desktop.interface' b'gtk-im-module' b"'gtk-im-context-simple'"
InstallationDate: Installed on 2019-06-09 (79 days ago)
InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
Package: gnome-shell-extension-desktop-icons
PackageArchitecture: amd64
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 5.0.0-25.26-generic 5.0.18
Tags: wayland-session disco
Uname: Linux 5.0.0-25-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip kvm lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True

Revision history for this message
soundaxis (paulmdemers) wrote :

Was able to replicate three times in a row by having files copying from the desktop to a flash drive. Then right-clicking, move to trash on a different icon on the desktop.

Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command only once, as it will automatically gather debugging information, in a terminal:

apport-collect 1841663

When reporting bugs in the future please use apport by using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs.

tags: added: disco
Changed in gnome-shell (Ubuntu):
status: New → Incomplete
Changed in gnome-shell-extension-desktop-icons (Ubuntu):
status: New → Incomplete
Revision history for this message
soundaxis (paulmdemers) wrote : Dependencies.txt

apport information

tags: added: apport-collected wayland-session
description: updated
Revision history for this message
soundaxis (paulmdemers) wrote : ProcCpuinfoMinimal.txt

apport information

Revision history for this message
Daniel van Vugt (vanvugt) wrote :

I wonder if this freeze is related to FS syncing... Are you able to reproduce any freeze WITHOUT using USB drives?

Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Also, please:

1. Open a Terminal window and run:

   dmesg -w

2. Right click on the desktop and reproduce this bug.

3. Do you see any new messages in the Terminal window?

Revision history for this message
soundaxis (paulmdemers) wrote :

Ran a terminal with dmesg -w running.

Generated a 2gb file on my desktop, copied and pasted into home.
After "finished copying" notification I right clicked "move to trash", and lockup.
Didn't see anything in the console output.

Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Please try:

1. Open a Terminal window and run:

   journalctl -f

2. Right click on the desktop and reproduce this bug.

3. Do you see any new messages in the Terminal window?

Revision history for this message
soundaxis (paulmdemers) wrote :

Journal output attached

Revision history for this message
soundaxis (paulmdemers) wrote :

dmesg output attached

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for gnome-shell-extension-desktop-icons (Ubuntu) because there has been no activity for 60 days.]

Changed in gnome-shell-extension-desktop-icons (Ubuntu):
status: Incomplete → Expired
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for gnome-shell (Ubuntu) because there has been no activity for 60 days.]

Changed in gnome-shell (Ubuntu):
status: Incomplete → Expired
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

This looks relevant:

Aug 29 23:19:34 Demers-MBP gnome-shell[2768]: Error setting metadata to desktop files , Gio.IOErrorEnum: Unable to set metadata key
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Changed in gnome-shell (Ubuntu):
status: Expired → New
Changed in gnome-shell-extension-desktop-icons (Ubuntu):
status: Expired → New
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Missing nul termination somewhere?

Revision history for this message
Daniel van Vugt (vanvugt) wrote :
tags: added: performance
Changed in gnome-shell (Ubuntu):
importance: Undecided → Low
Changed in gnome-shell-extension-desktop-icons (Ubuntu):
importance: Undecided → Low
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

See also bug 1852018

Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Thank you for reporting this bug to Ubuntu.
Ubuntu 19.04 (disco) reached end-of-life on January 23, 2020.

See this document for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases

We appreciate that this bug may be old and you might not be interested in discussing it any more. But if you are then please upgrade to the latest Ubuntu version and re-test. If you then find the bug is still present in the newer Ubuntu version, please add a comment here telling us which new version it is in and change the bug status to Confirmed.

Changed in gnome-shell (Ubuntu):
status: New → Won't Fix
Changed in gnome-shell-extension-desktop-icons (Ubuntu):
status: New → Won't Fix
Revision history for this message
Robert (snajper-ro) wrote :

i watch video on youtube, delete file form desktop.
and i can see little delay 0.1 seconds , not very critical, but it doesn't work like must! without any delay!

Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Robert,

Please report a new bug by running:

  ubuntu-bug gnome-shell

on the affected machine.

Revision history for this message
Philipp (philippun) wrote :

I can reproduce this bug on a fresh install of Ubuntu 20.04:
https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1877451

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