Evolution crashes on automatic mail check

Bug #1840955 reported by M Willis Monroe
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
evolution (Ubuntu)
Confirmed
Undecided
Unassigned
evolution-ews (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

I set up Evolution to check my Exchange Web Services account every ten minutes.

If I send a test e-mail to that address Evolution crashes whenever it regularly checks the mail.

When it is restarted the new e-mail is sitting in the Inbox in Evolution.

The only log output I have (no debug symbols installed) is:
[1] 4847 segmentation fault (core dumped) evolution

ProblemType: Bug
DistroRelease: Ubuntu 19.04
Package: evolution 3.32.1-2
Uname: Linux 5.3.0-rc4-custom x86_64
ApportVersion: 2.20.10-0ubuntu27.1
Architecture: amd64
CurrentDesktop: GNOME
Date: Wed Aug 21 10:31:08 2019
InstallationDate: Installed on 2019-07-30 (21 days ago)
InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
SourcePackage: evolution
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
M Willis Monroe (willismonroe) wrote :
Revision history for this message
M Willis Monroe (willismonroe) wrote :

Just to add a detail, it doesn't crash if there is no new mail when checking. It only crashes if there is new mail when it checks the account.

Revision history for this message
Andre Klapper (a9016009) wrote :

Can you please provide a backtrace of the crash? See https://wiki.ubuntu.com/DebuggingProgramCrash and https://wiki.ubuntu.com/Backtrace

Revision history for this message
Petr Fischer (p-fischer) wrote :

The application crashes the same way on my Ubuntu 19.10 (I have one Exchange account and one iCloud account - it's seems that app is crashing after auto-receive new mail from both accounts).

Evolution is crashing also when I want to view new items from some subscribed feeds.

Console error:
“evolution” terminated by signal SIGSEGV (Address boundary error)

Revision history for this message
Petr Fischer (p-fischer) wrote :

Note: I also have some "search folders", which is connected to both email accounts.

Revision history for this message
Petr Fischer (p-fischer) wrote :

Next findings: it looks like evolution is crashing on auto-received email only when I am logged in gnome session with wayland, in normal X11 gnome session, no crashes yet.

Can @willismonroe test this?

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in evolution (Ubuntu):
status: New → Confirmed
Changed in evolution-ews (Ubuntu):
status: New → Confirmed
Revision history for this message
Andre Klapper (a9016009) wrote :

Still needs a stacktrace of the crash...

To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.