Hard Disk Freezing
Bug #1839557 reported by
Henrique Watanabe
This bug affects 1 person
| Affects | Status | Importance | Assigned to | Milestone | |
|---|---|---|---|---|---|
| linux (Ubuntu) |
Expired
|
Undecided
|
Unassigned | ||
Bug Description
OS: Linux Mint 19.2
Cinnamon Version: 4.2.3
Kernel 4.15.0-55
Processor: Intel Core i5-4210U CPU @ 1.70GHz x 2
Memory: 3.8 GB
Hard disc 316.8 GB
Graphic card: Intel Corporation Haswell-ULT Integrated Graphics Controller.
Issue Description: When I start the notebook and put the password in login screen and tap enter the computer doesn't responds and freeze the screen, sometimes the OS pass the screen login, but freeze and you cannot control or click anything. After it, I tried to change the version of Kernel to 5.0.0-23 and worked fine again. Please check it! The Kernel version 4.15.0-55 has serious problems with Hard Disc control.
| Changed in linux (Ubuntu): | |
| assignee: | nobody → Henrique Watanabe (henrixwat) |
| description: | updated |
Revision history for this message
| Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote Missing required logs. | #1 |
| Changed in linux (Ubuntu): | |
| status: | New → Incomplete |
| Changed in linux (Ubuntu): | |
| assignee: | Henrique Watanabe (henrixwat) → nobody |
Revision history for this message
| Launchpad Janitor (janitor) wrote | #2 |
| Changed in linux (Ubuntu): | |
| status: | Incomplete → Expired |
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This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1839557
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the Ubuntu Kernel Team.