Touchpad does not work after installing Ubuntu

[Adrian Barbuio]

I previously had Windows 10 on my protab laptop. After wiping the hard drive and installing Ubuntu 19.04 on the device, the touchpad ceases to respond at all. I am using an external mouse currently.

ProblemType: Bug
DistroRelease: Ubuntu 19.04
Package: gnome-control-center 1:3.32.2-0ubuntu1.1
ProcVersionSignature: Ubuntu 5.0.0-23.24-generic 5.0.15
Uname: Linux 5.0.0-23-generic x86_64
ApportVersion: 2.20.10-0ubuntu27.1
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Tue Aug 6 02:39:36 2019
ExecutablePath: /usr/bin/gnome-control-center
InstallationDate: Installed on 2019-02-22 (164 days ago)
InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210)
ProcEnviron:
 LANGUAGE=en_AU:en
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_AU.UTF-8
 SHELL=/bin/bash
SourcePackage: gnome-control-center
UpgradeStatus: Upgraded to disco on 2019-08-04 (1 days ago)

[Sebastien Bacher (seb128)]

Thank you for your bug report. Could you add a 'journalctl -b 0' and 'sudo libinput-list-devices' logs to the bug?

[Adrian Barbuio (oiubrab)]

Here are the logs:

[Sebastien Bacher (seb128)]

The journal log has those

Aug 08 13:18:28 primovictoria /usr/lib/gdm3/gdm-x-session[1540]: (II) event8 - HID 1018:1006 Touchpad: is tagged by udev as: Touchpad
Aug 08 13:18:28 primovictoria /usr/lib/gdm3/gdm-x-session[1540]: (II) event8 - HID 1018:1006 Touchpad: device is a touchpad
Aug 08 13:18:28 primovictoria /usr/lib/gdm3/gdm-x-session[1540]: (II) event8 - HID 1018:1006 Touchpad: device removed

Aug 08 13:18:28 primovictoria /usr/lib/gdm3/gdm-x-session[1540]: (II) event8 - HID 1018:1006 Touchpad: is tagged by udev as: Touchpad
Aug 08 13:18:28 primovictoria /usr/lib/gdm3/gdm-x-session[1540]: (II) event8 - HID 1018:1006 Touchpad: device is a touchpad
Aug 08 13:18:28 primovictoria /usr/lib/gdm3/gdm-x-session[1540]: (II) event8 - HID 1018:1006 Touchpad: device removed

Reassigning to libinput for now but could be a kernel issue

[Sebastien Bacher (seb128)]

looks like bug #1685937 is about the same touchpad device

[Adrian Barbuio (oiubrab)]

Except the workaround detailed in this bug does not seem to apply to me as there is no hid-ids.h or hid-core.c in /drivers/hid