Bluetooth doesn't remember my Logitech MX Master mouse.

Bug #1838912 reported by Keiva
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
bluez (Ubuntu)
Expired
Low
Unassigned

Bug Description

I can pair my mouse, and sometimes Ubuntu will remember it, but more often it doesn't automatically connect when I turn the computer on or wake it up. I've noticed that it'll have the same BT address, so it should connect (?).

When it DOES connect, it's when I've had the mouse turned off and don't turn it on until Ubuntu is completely awake and running. That doesn't always work, but if I have the mouse turned on before turning Ubuntu on, then it never connects. I have to re-pair them.

ProblemType: Bug
DistroRelease: Ubuntu 19.04
Package: gnome-control-center 1:3.32.2-0ubuntu1.1
ProcVersionSignature: Ubuntu 5.0.0-23.24-generic 5.0.15
Uname: Linux 5.0.0-23-generic x86_64
ApportVersion: 2.20.10-0ubuntu27.1
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Thu Aug 1 18:40:38 2019
ExecutablePath: /usr/bin/gnome-control-center
InstallationDate: Installed on 2019-08-01 (0 days ago)
InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
ProcEnviron:
 SHELL=/bin/bash
 XDG_RUNTIME_DIR=<set>
 PATH=(custom, no user)
 LANG=en_US.UTF-8
SourcePackage: gnome-control-center
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Keiva (keiva) wrote :
Revision history for this message
Sebastien Bacher (seb128) wrote :

gnome-control-center is only a configuration UI and doesn't include any service, it's not involved in reconnecting devices. Reassigning to bluez

Could you include a 'journalctl -b 0' log after getting the issue?
Could you also provide the bluetoothctl info for the device as explained on https://wiki.ubuntu.com/DebuggingBluetooth ?

affects: gnome-control-center (Ubuntu) → bluez (Ubuntu)
Changed in bluez (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for bluez (Ubuntu) because there has been no activity for 60 days.]

Changed in bluez (Ubuntu):
status: Incomplete → Expired
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