[chtrt5645 - chtrt5645, playback] Playback problem - Headphone jack inverted status as previously described 1824259 - hack quirk not fixing

Bug #1838048 reported by CoolGames
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
alsa-driver (Ubuntu)
Won't Fix
Undecided
Unassigned

Bug Description

I recently updated to 19.04 from 18.04 as recommended and then noticed the loss of use of headphones.

I can easily see the plugged unplugged message change in volume control when physically plugging in headphones to jack.

It seemed to have been fixed but I may have a different device.
Insignia Flex11 NS-P11W7100 using external uSD 128GB as Ubuntu 19.04 system disk.
Internal memory only has kernel files used to boot then enable external uSD.

ProblemType: Bug
DistroRelease: Ubuntu 19.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 5.0.0-21.22+system76-generic 5.0.15
Uname: Linux 5.0.0-21-generic x86_64
ApportVersion: 2.20.10-0ubuntu27.1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: leetdavy 1785 F.... pulseaudio
 /dev/snd/pcmC0D0c: leetdavy 1785 F...m pulseaudio
 /dev/snd/pcmC0D0p: leetdavy 1785 F...m pulseaudio
CurrentDesktop: XFCE
Date: Fri Jul 26 11:19:42 2019
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:chtrt5645 failed
Symptom_Card: Built-in Audio - chtrt5645
Symptom_Type: None of the above
Title: [chtrt5645 - chtrt5645, playback] Playback problem
UpgradeStatus: Upgraded to disco on 2019-07-20 (5 days ago)
dmi.bios.date: 05/19/2017
dmi.bios.version: BI-11.6-S116CJR100-CC34A-029-S
dmi.board.asset.tag: Default string
dmi.board.name: Cherry Trail CR
dmi.board.vendor: AMI Corporation
dmi.board.version: Default string
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias: dmi:bvn:bvrBI-11.6-S116CJR100-CC34A-029-S:bd05/19/2017:svnInsignia:pnNS-P11W7100:pvrDefaultstring:rvnAMICorporation:rnCherryTrailCR:rvrDefaultstring:cvnDefaultstring:ct3:cvrDefaultstring:
dmi.product.family: Default string
dmi.product.name: NS-P11W7100
dmi.product.sku: 5255800
dmi.product.version: Default string
dmi.sys.vendor: Insignia

Revision history for this message
CoolGames (play-coolgames) wrote :
Revision history for this message
CoolGames (play-coolgames) wrote :

Interesting that System 76 mentioned as it creates the initial boot disk but is NOT the target system.

Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Thank you for reporting this bug to Ubuntu.
Ubuntu 19.04 (disco) reached end-of-life on January 23, 2020.

See this document for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases

We appreciate that this bug may be old and you might not be interested in discussing it any more. But if you are then please upgrade to the latest Ubuntu version and re-test. If you then find the bug is still present in the newer Ubuntu version, please add a comment here telling us which new version it is in and change the bug status to Confirmed.

Changed in alsa-driver (Ubuntu):
status: New → Won't Fix
Revision history for this message
CoolGames (play-coolgames) wrote :

I have updated to Ubuntu Studio 19.10
$ uname -a
Linux coolflex11 5.3.0-29-generic #31-Ubuntu SMP Fri Jan 17 17:27:26 UTC 2020 x86_64 x86_64 x86_64 GNU/Linux

Revision history for this message
CoolGames (play-coolgames) wrote :

I can NOT change status to CONFIRMED as it is not responding.
I have verified that the headphones are still INVERTED status.

To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.