package base-files 9.4ubuntu4.9 failed to install/upgrade: subprocess installed post-installation script returned error exit status 127

[alejandra carvajal ochoa]

Bug appeared after upgrading from Ubuntu 14.04 to 16.04

ProblemType: Package
DistroRelease: Ubuntu 16.04
Package: base-files 9.4ubuntu4.9
ProcVersionSignature: Ubuntu 4.4.0-155.182-generic 4.4.181
Uname: Linux 4.4.0-155-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.19
AptOrdering:
 base-files: Install
 base-files: Configure
 NULL: ConfigurePending
Architecture: amd64
Date: Thu Jul 11 19:01:22 2019
Dependencies:

DistributionChannelDescriptor:
 # This is a distribution channel descriptor
 # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
 canonical-oem-somerville-trusty-amd64-osp1-20150720-0
DuplicateSignature:
 package:base-files:9.4ubuntu4.9
 Setting up base-files (9.4ubuntu4.9) ...
 /var/lib/dpkg/info/base-files.postinst: 131: /var/lib/dpkg/info/base-files.postinst: Automatically: not found
 dpkg: error processing package base-files (--configure):
  subprocess installed post-installation script returned error exit status 127
ErrorMessage: subprocess installed post-installation script returned error exit status 127
InstallationDate: Installed on 2016-07-19 (1086 days ago)
InstallationMedia: Ubuntu 14.04 "Trusty" - Build amd64 LIVE Binary 20150720-04:06
RelatedPackageVersions:
 dpkg 1.18.4ubuntu1.5
 apt 1.2.32
SourcePackage: base-files
Title: package base-files 9.4ubuntu4.9 failed to install/upgrade: subprocess installed post-installation script returned error exit status 127
UpgradeStatus: Upgraded to xenial on 2019-07-10 (1 days ago)

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.