the mouse stopped responding to commands

[Louis Peutzen]

the mouse stopped responding to commands

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: xorg 1:7.7+19ubuntu7.1
ProcVersionSignature: Ubuntu 4.18.0-24.25~18.04.1-generic 4.18.20
Uname: Linux 4.18.0-24-generic x86_64
.tmp.unity_support_test.0:

ApportVersion: 2.20.9-0ubuntu7.6
Architecture: amd64
CompositorRunning: None
Date: Mon Jun 24 21:21:31 2019
DistUpgraded: Fresh install
DistroCodename: bionic
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
 NVIDIA Corporation GF108 [GeForce GT 430] [10de:0de1] (rev a1) (prog-if 00 [VGA controller])
   Subsystem: eVga.com. Corp. GF108 [GeForce GT 430] [3842:1335]
InstallationDate: Installed on 2019-03-27 (89 days ago)
InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210)
MachineType: System manufacturer System Product Name
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-24-generic root=/dev/mapper/ubuntu--vg-root ro drm.debug=0xe plymouth:debug
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/18/2009
dmi.bios.vendor: Phoenix Technologies, LTD
dmi.bios.version: ASUS P5N-E SLI ACPI BIOS Revision 1406
dmi.board.name: P5N-E SLI
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: 1.XX
dmi.chassis.asset.tag: 123456789000
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnPhoenixTechnologies,LTD:bvrASUSP5N-ESLIACPIBIOSRevision1406:bd11/18/2009:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5N-ESLI:rvr1.XX:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer
version.compiz: compiz 1:0.9.13.1+18.04.20180302-0ubuntu1
version.libdrm2: libdrm2 2.4.95-1~18.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 18.2.8-0ubuntu0~18.04.2
version.libgl1-mesa-glx: libgl1-mesa-glx 18.2.8-0ubuntu0~18.04.2
version.xserver-xorg-core: xserver-xorg-core N/A
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
xserver.bootTime: Wed Apr 24 21:29:22 2019

[Daniel van Vugt (vanvugt)]

1. Which mouse is having the problem? You seem to have at least two mice connected.

2. Please remove these from your kernel command line options:

   drm.debug=0xe plymouth:debug

   and then reboot.

3. Wait for the problem to happen again and then please immediately run:

   dmesg > newdmesg.txt

   and send us the file 'newdmesg.txt'.

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]