ubuntu 19.04 freezes randomly

Bug #1833844 reported by Miroslav Spehar
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Incomplete
Undecided
Unassigned

Bug Description

system randomly freezes. last log entry is

Jun 23 11:41:26 r7 kernel: [drm:drm_atomic_helper_wait_for_flip_done [drm_kms_helper]] *ERROR* [CRTC:47:crtc-0] flip_done timed out

i caught this error by dumping logs from another pc, they are not shown in the journal on the machine it happend on
---
ProblemType: Bug
ApportVersion: 2.20.10-0ubuntu27
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: mspehar 2742 F.... pulseaudio
 /dev/snd/controlC0: mspehar 2742 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 19.04
InstallationDate: Installed on 2019-05-13 (42 days ago)
InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
MachineType: Gigabyte Technology Co., Ltd. AX370-Gaming 5
Package: linux (not installed)
ProcFB: 0 amdgpudrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-17-generic root=UUID=55d8bb2f-e90b-4b6d-82ba-2791229ed1cf ro quiet splash vt.handoff=1
ProcVersionSignature: Ubuntu 5.0.0-17.18-generic 5.0.8
RelatedPackageVersions:
 linux-restricted-modules-5.0.0-17-generic N/A
 linux-backports-modules-5.0.0-17-generic N/A
 linux-firmware 1.178.1
RfKill:

Tags: disco wayland-session
Uname: Linux 5.0.0-17-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip kvm libvirt lp lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 06/14/2019
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: F40
dmi.board.asset.tag: Default string
dmi.board.name: AX370-Gaming 5
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: Default string
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF40:bd06/14/2019:svnGigabyteTechnologyCo.,Ltd.:pnAX370-Gaming5:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnAX370-Gaming5:rvrDefaultstring:cvnDefaultstring:ct3:cvrDefaultstring:
dmi.product.family: Default string
dmi.product.name: AX370-Gaming 5
dmi.product.sku: Default string
dmi.product.version: Default string
dmi.sys.vendor: Gigabyte Technology Co., Ltd.

Revision history for this message
Ubuntu Foundations Team Bug Bot (crichton) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Freenode.

To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/1833844/+editstatus and add the package name in the text box next to the word Package.

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

tags: added: bot-comment
affects: ubuntu → linux (Ubuntu)
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1833844

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
tags: added: disco
Revision history for this message
Miroslav Spehar (mspehar) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected wayland-session
description: updated
Revision history for this message
Miroslav Spehar (mspehar) wrote : CRDA.txt

apport information

Revision history for this message
Miroslav Spehar (mspehar) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Miroslav Spehar (mspehar) wrote : IwConfig.txt

apport information

Revision history for this message
Miroslav Spehar (mspehar) wrote : Lspci.txt

apport information

Revision history for this message
Miroslav Spehar (mspehar) wrote : Lsusb.txt

apport information

Revision history for this message
Miroslav Spehar (mspehar) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
Miroslav Spehar (mspehar) wrote : ProcCpuinfoMinimal.txt

apport information

Revision history for this message
Miroslav Spehar (mspehar) wrote : ProcEnviron.txt

apport information

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Miroslav Spehar (mspehar) wrote : ProcInterrupts.txt

apport information

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Miroslav Spehar (mspehar) wrote : ProcModules.txt

apport information

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Miroslav Spehar (mspehar) wrote : PulseList.txt

apport information

Revision history for this message
Miroslav Spehar (mspehar) wrote : UdevDb.txt

apport information

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Miroslav Spehar (mspehar) wrote : WifiSyslog.txt

apport information

Revision history for this message
Kai-Heng Feng (kaihengfeng) wrote :
Revision history for this message
Miroslav Spehar (mspehar) wrote :

Could be. After turning off global c-states it works without freezing.

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