[bionic] Full GNOME Session crash shortly after login

Bug #1831343 reported by Timothy Burke
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
gnome-session (Ubuntu)
Expired
High
Unassigned

Bug Description

From /var/log/syslog

Jun 1 10:52:50 armadillo gnome-session[1187]: gnome-session-binary[1187]: WARNING: Application 'org.gnome.SettingsDaemon.Color.desktop' failed to register before timeout
Jun 1 10:52:50 armadillo gnome-session-binary[1187]: WARNING: Application 'org.gnome.SettingsDaemon.Color.desktop' failed to register before timeout
Jun 1 10:52:50 armadillo gnome-session-binary[1187]: Unrecoverable failure in required component org.gnome.SettingsDaemon.Color.desktop
Jun 1 10:52:50 armadillo gnome-session[1187]: gnome-session-binary[1187]: CRITICAL: We failed, but the fail whale is dead. Sorry....
Jun 1 10:52:50 armadillo gnome-session-binary[1187]: CRITICAL: We failed, but the fail whale is dead. Sorry....

Version 3.28.1-0ubuntu3

Has happened on multiple different installs on two different PCs (Dell Latitude e6430 and Thinkpad x131e)

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: gnome-session-bin 3.28.1-0ubuntu3
ProcVersionSignature: Ubuntu 4.18.0-20.21~18.04.1-generic 4.18.20
Uname: Linux 4.18.0-20-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.6
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Sat Jun 1 11:43:05 2019
ExecutablePath: /usr/lib/gnome-session/gnome-session-binary
InstallationDate: Installed on 2019-05-31 (0 days ago)
InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210)
ProcEnviron:
 LANGUAGE=en_CA:en
 PATH=(custom, user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_CA.UTF-8
 SHELL=/bin/bash
SourcePackage: gnome-session
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Timothy Burke (tlbur) wrote :
description: updated
Revision history for this message
Sebastien Bacher (seb128) wrote :

Thank you for your bug report. Could you add your "journalctl -b 0" log after getting the issue? The error in the description is in the color management profile, do you have any special device connected? Do you use color profiles?

Changed in gnome-session (Ubuntu):
importance: Undecided → High
status: New → Incomplete
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. It sounds like some part of the system has crashed. To help us find the cause of the crash please follow these steps:

1. Look in /var/crash for crash files and if found run:
    ubuntu-bug YOURFILE.crash
Then tell us the ID of the newly-created bug.

2. If step 1 failed then look at https://errors.ubuntu.com/user/ID where ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine. Do you find any links to recent problems on that page? If so then please send the links to us.

3. If step 2 also failed then apply the workaround from bug 994921, reboot, reproduce the crash, and retry step 1.

Please take care to avoid attaching .crash files to bugs as we are unable to process them as file attachments. It would also be a security risk for yourself.

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for gnome-session (Ubuntu) because there has been no activity for 60 days.]

Changed in gnome-session (Ubuntu):
status: Incomplete → Expired
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