Wayland freeze 18.04 using VLC

Bug #1830936 reported by Dilip
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
gnome-shell (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

I tried Wayland while logging in and it works fine until I try to play some local video file using VLC. Ubuntu freezes completely and I have to power off by pressing the power button. It works fine in the default Xorg Ubuntu session. I have the latest version of VLC that comes with the update which 3.0.6 and Ubuntu 18.04 fully updated.

Tags: bionic
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command only once, as it will automatically gather debugging information, in a terminal:

apport-collect 1830936

When reporting bugs in the future please use apport by using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs.

Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Also...

Thank you for taking the time to report this bug and helping to make Ubuntu better. It sounds like some part of the system has crashed. To help us find the cause of the crash please follow these steps:

1. Look in /var/crash for crash files and if found run:
    ubuntu-bug YOURFILE.crash
Then tell us the ID of the newly-created bug.

2. If step 1 failed then look at https://errors.ubuntu.com/user/ID where ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine. Do you find any links to recent problems on that page? If so then please send the links to us.

3. If step 2 also failed then apply the workaround from bug 994921, reboot, reproduce the crash, and retry step 1.

Please take care to avoid attaching .crash files to bugs as we are unable to process them as file attachments. It would also be a security risk for yourself.

affects: wayland (Ubuntu) → gnome-shell (Ubuntu)
Changed in gnome-shell (Ubuntu):
status: New → Incomplete
tags: added: bionic
Revision history for this message
Dilip (dilip-meet) wrote :

I somehow messed up the command you gave.

I was in Wayland and VLC crashed just now. I am attaching var/crash files. There was only 2 of them. Thanks.

Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Thanks.

Unfortunately those crash files don't appear to be related to this bug. That's not completely surprising if the "freeze" isn't caused by a crash.

Next, please get a second computer and ssh into the freezing one (you may need to install 'openssh-server' on the freezing one first). Then reproduce the freeze and while it is frozen, from ssh run:

  killall -ABRT gnome-shell

Wait a minute or two and that should produce a new crash file. Then follow the instructions in comment #2 again.

Revision history for this message
Dilip (dilip-meet) wrote :

Thanks for the reply. Earlier, taking suggestions from the community I used the default video player and mpv video player which I downloaded from the store app in 18.04. Both work fine with the same files without any freeze. I think it crashes only with the VLC.

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for gnome-shell (Ubuntu) because there has been no activity for 60 days.]

Changed in gnome-shell (Ubuntu):
status: Incomplete → Expired
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