My system was not loading and it is showing the black screen while turning on and I need to switch off and switch on the laptop several times to turn on my laptop this might be an issue with the graphic card.
ProblemType: Bug
DistroRelease: Ubuntu 19.04
Package: xorg 1:7.7+19ubuntu12
ProcVersionSignature: Ubuntu 5.0.0-15.16-generic 5.0.6
Uname: Linux 5.0.0-15-generic x86_64
ApportVersion: 2.20.10-0ubuntu27
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Mon May 27 18:11:18 2019
DistUpgraded: Fresh install
DistroCodename: disco
DistroVariant: ubuntu
GraphicsCard:
Intel Corporation 2nd Generation Core Processor Family Integrated Graphics Controller [8086:0116] (rev 09) (prog-if 00 [VGA controller])
Subsystem: Lenovo 2nd Generation Core Processor Family Integrated Graphics Controller [17aa:397a]
Advanced Micro Devices, Inc. [AMD/ATI] Robson CE [Radeon HD 6370M/7370M] [1002:68e4] (prog-if 00 [VGA controller])
Subsystem: Lenovo Radeon HD 6370M/7370M [17aa:397a]
InstallationDate: Installed on 2019-04-25 (31 days ago)
InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
MachineType: LENOVO 20079
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-15-generic root=UUID=14d2a429-ed18-409f-a9ea-dc0593e5aa1b ro quiet splash vt.handoff=1
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/07/2011
dmi.bios.vendor: LENOVO
dmi.bios.version: 40CN28WW(V2.14)
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: Base Board Product Name
dmi.board.vendor: LENOVO
dmi.board.version: Base Board Version
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Chassis Manufacturer
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnLENOVO:bvr40CN28WW(V2.14):bd10/07/2011:svnLENOVO:pn20079:pvrLenovoG570:rvnLENOVO:rnBaseBoardProductName:rvrBaseBoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
dmi.product.family: IDEAPAD
dmi.product.name: 20079
dmi.product.sku: HuronRiver_CRB
dmi.product.version: Lenovo G570
dmi.sys.vendor: LENOVO
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.97-1ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 19.0.2-1ubuntu1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.4-1ubuntu3
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.0.1-0ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20180925-2
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1
Thanks for your report. I'm not a developer, just having a quick glance on your logs:
Your system log shows I/O errors on /dev/sdb, a 1.00 TB storage. This can be due to bad cabling / connectors or due to a bad disk. Additionally, the USB connection to the WD My Passport 25E1 drive was reset twice (this may be a follow-up issue).
Your system log refers to several "Firmware Bug", "ACPI Warning" and "ACPI Error" events. Some of these refer to your graphics card / chipset. Firmware bugs can sometimes be worked around by Linux, but the better approach is a firmware upgrade. Your system currently runs BIOS 40CN28WW(V2.14) 10/07/2011
BIOS version 40CN33WW (released on 02 Sep 2012) is the latest version available:
https:/
The X graphics server (which provides the foundation to make your graphical desktop work) seems to start up fine with radeon (AMD/ATI graphics) acceleration.
Summing up, at this point, these seem to be hardware / firmware specific issues, not bugs in Ubuntu. Because of this, I will mark this bug as "incomplete". If you can solve these hardware / firmware issues and the system still fails to boot properly, please update this bug report and reset the status to "new" (or file a new bug).
If you would like further support, both professional (commercial) and volunteer / community support are available:
https:/
https:/