SSL Broken after upgrade to Hardy from Gutys in Firefox and Thunderbird

[Matthew Tighe]

After upgrading to hardy heron from gutsy both Firefox 2.0 and Thunderbird 2.0 would not connect to SSL pages. Uninstalling, removing profiles, and shared directories did NOT fix the problem. Problem does not exist in Firefox 3.0 or Swiftweasel and Swiftdove (which I am now using).

[Matthew Tighe (tighem)]

Seems to have fixed itself through the update process.

[Ivan Wong (email-ivanwong)]

I just upgraded to Hardy (as of 2008-04-21 HKT) from Gutsy and got exactly the same problem. Reinstalling package firefox-3/thunderbird doesn't help. The error message was:

"Could not initialize the browser's security component. The most likely cause is problems with files in your browser's profile directory. Please check that this directory has no read/write restrictions and your hard disk is not full or close to full. It is recommended that you exit the browser and fix the problem. If you continue to use this session, you might see incorrect browser behaviour when accessing security features."

I tried with a newly created user with nothing in the home directory and the problem's still there. I then installed firefox-2 and got exactly the same error message when I tried to start firefox-2. Here's the version information of the related packages:

ivanwong@ivanwong:~$ dpkg -l | grep 'firefox\|thunderbird\|libnspr\|libnss'
ii firefox 3.0~b5+nobinonly-0ubuntu2 meta package for the popular mozilla web browse
ii firefox-2 2.0.0.14+2nobinonly-0ubuntu1 lightweight web browser based on Mozilla
ii firefox-3.0 3.0~b5+nobinonly-0ubuntu2 safe and easy web browser from Mozilla
ii firefox-3.0-dom-inspector 3.0~b5+nobinonly-0ubuntu2 dummy upgrade package for firefox-3.0-dom-inspe
ii firefox-dom-inspector 3.0~b5+nobinonly-0ubuntu2 meta package for firefox-dom-inspector
ii libnspr4-0d 4.7.1~beta2-0ubuntu1 NetScape Portable Runtime Library
ii libnss-mdns 0.10-3ubuntu2 NSS module for Multicast DNS name resolution
ii libnss3-1d 3.12.0~beta3-0ubuntu1 Network Security Service libraries
ii mozilla-thunderbird 2.0.0.12+nobinonly-0ubuntu1 Transition package for mozilla-thunderbird rena
ii thunderbird 2.0.0.12+nobinonly-0ubuntu1 mail/news client with RSS and integrated spam f
ivanwong@ivanwong:~$

[Daniel T Chen (crimsun)]

Is this symptom still reproducible in 8.10 or 9.04?

[Rick Copeland (rick446)]

I just upgraded to 8.10 and the symptom was still reproducible. However, in my case, the problem was (likely) due to an old version of libsqlite3.so.0 that was hanging around in /usr/local/lib (which also caused a problem with Firefox when I upgraded). Deleting the old version of libsqlite3.so.0 seemed to fix both problems for me.d

[Rick Copeland (rick446)]

I just upgraded to 8.10 and the symptom was still reproducible. However, in my case, the problem was (likely) due to an old version of libsqlite3.so.0 that was hanging around in /usr/local/lib (which also caused a problem with Firefox when I upgraded). Deleting the old version of libsqlite3.so.0 seemed to fix both problems for me.

[JanBrinkmann (jbrinkmann)]

This bug report is being closed due to your last comment regarding this being fixed with an update. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down box. You can learn more about bug statuses at https://wiki.ubuntu.com/Bugs/Status. Thank you again for taking the time to report this bug and helping to make Ubuntu better. Please submit any future bugs you may find.