linux-generic: missing module intel_pmc_core

Bug #1830116 reported by Marcin
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

Description:

linux-5.0.0-15-generic has missing module named 'intel_pmc_core' for device:
00:1f.2 Memory controller [0580]: Intel Corporation Sunrise Point-LP PMC [8086:9d21] (rev 21)

Similar bug #1730770 ?

Release: 19.04
---
ProblemType: Bug
ApportVersion: 2.20.10-0ubuntu27
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: ubuntu 1887 F.... pulseaudio
CasperVersion: 1.405
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 19.04
LiveMediaBuild: Ubuntu 19.04 (Disco Dingo) - amd64 (20190523.21)
MachineType: Dell Inc. Latitude E7270
Package: linux (not installed)
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=C.UTF-8
 SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=(loop)/casper/vmlinuz noprompt boot=casper persistent persistent-path= iso-scan/filename=/disco-desktop-amd64.iso splash toram
ProcVersionSignature: Ubuntu 5.0.0-15.16-generic 5.0.6
RelatedPackageVersions:
 linux-restricted-modules-5.0.0-15-generic N/A
 linux-backports-modules-5.0.0-15-generic N/A
 linux-firmware 1.178.1
Tags: disco
Uname: Linux 5.0.0-15-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 08/20/2018
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.20.3
dmi.board.name: 027I7V
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.20.3:bd08/20/2018:svnDellInc.:pnLatitudeE7270:pvr:rvnDellInc.:rn027I7V:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.family: Latitude
dmi.product.name: Latitude E7270
dmi.product.sku: 06DB
dmi.sys.vendor: Dell Inc.
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu7
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 19.10
InstallationDate: Installed on 2019-08-04 (0 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Alpha amd64 (20190802)
Package: linux (not installed)
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
Tags: eoan
Uname: Linux 5.2.0-050200rc2-generic x86_64
UnreportableReason: The running kernel is not an Ubuntu kernel
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu7
Architecture: amd64
DistroRelease: Ubuntu 19.10
InstallationDate: Installed on 2019-08-04 (0 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Alpha amd64 (20190802)
Package: linux (not installed)
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
Tags: eoan
Uname: Linux 5.2.0-050200rc2-generic x86_64
UnreportableReason: The running kernel is not an Ubuntu kernel
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:

_MarkForUpload: True
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu7
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: marcin 1186 F.... pulseaudio
DistroRelease: Ubuntu 19.10
InstallationDate: Installed on 2019-08-04 (0 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Alpha amd64 (20190802)
MachineType: Dell Inc. Latitude E7270
Package: linux (not installed)
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.2.0-8-generic root=UUID=eeeebcc7-cd87-42d3-b789-d5de5ca73c24 ro toram quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.2.0-8.9-generic 5.2.0
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-5.2.0-8-generic N/A
 linux-backports-modules-5.2.0-8-generic N/A
 linux-firmware 1.181
Tags: eoan
Uname: Linux 5.2.0-8-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:

_MarkForUpload: True
dmi.bios.date: 05/20/2019
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.21.6
dmi.board.name: 027I7V
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.21.6:bd05/20/2019:svnDellInc.:pnLatitudeE7270:pvr:rvnDellInc.:rn027I7V:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.family: Latitude
dmi.product.name: Latitude E7270
dmi.product.sku: 06DB
dmi.sys.vendor: Dell Inc.

Revision history for this message
Marcin (marcincelebucki) wrote :
affects: linux-meta (Ubuntu) → linux (Ubuntu)
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1830116

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Marcin (marcincelebucki) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected
description: updated
Revision history for this message
Marcin (marcincelebucki) wrote : CRDA.txt

apport information

Revision history for this message
Marcin (marcincelebucki) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Marcin (marcincelebucki) wrote : IwConfig.txt

apport information

Revision history for this message
Marcin (marcincelebucki) wrote : Lspci.txt

apport information

Revision history for this message
Marcin (marcincelebucki) wrote : Lsusb.txt

apport information

Revision history for this message
Marcin (marcincelebucki) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
Marcin (marcincelebucki) wrote : ProcCpuinfoMinimal.txt

apport information

Revision history for this message
Marcin (marcincelebucki) wrote : ProcInterrupts.txt

apport information

Revision history for this message
Marcin (marcincelebucki) wrote : ProcModules.txt

apport information

Revision history for this message
Marcin (marcincelebucki) wrote : PulseList.txt

apport information

Revision history for this message
Marcin (marcincelebucki) wrote : RfKill.txt

apport information

Revision history for this message
Marcin (marcincelebucki) wrote : UdevDb.txt

apport information

Revision history for this message
Marcin (marcincelebucki) wrote : WifiSyslog.txt

apport information

Revision history for this message
Marcin (marcincelebucki) wrote :

Apport information added

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
Kai-Heng Feng (kaihengfeng) wrote :
Revision history for this message
Marcin (marcincelebucki) wrote : ProcCpuinfoMinimal.txt

apport information

tags: added: eoan
description: updated
Revision history for this message
Marcin (marcincelebucki) wrote :

apport information

description: updated
Revision history for this message
Marcin (marcincelebucki) wrote : AlsaInfo.txt

apport information

description: updated
Revision history for this message
Marcin (marcincelebucki) wrote : CRDA.txt

apport information

Revision history for this message
Marcin (marcincelebucki) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Marcin (marcincelebucki) wrote : IwConfig.txt

apport information

Revision history for this message
Marcin (marcincelebucki) wrote : Lspci.txt

apport information

Revision history for this message
Marcin (marcincelebucki) wrote : Lsusb.txt

apport information

Revision history for this message
Marcin (marcincelebucki) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
Marcin (marcincelebucki) wrote : ProcCpuinfoMinimal.txt

apport information

Revision history for this message
Marcin (marcincelebucki) wrote : ProcInterrupts.txt

apport information

Revision history for this message
Marcin (marcincelebucki) wrote : ProcModules.txt

apport information

Revision history for this message
Marcin (marcincelebucki) wrote : RfKill.txt

apport information

Revision history for this message
Marcin (marcincelebucki) wrote : UdevDb.txt

apport information

Revision history for this message
Marcin (marcincelebucki) wrote : WifiSyslog.txt

apport information

Revision history for this message
Marcin (marcincelebucki) wrote :

No change, still module missing.

Tested a v5.2-rc2 and latest eoan daily 5.2.0-8-generic

Revision history for this message
Kai-Heng Feng (kaihengfeng) wrote :

Please test latest mainline kernel:
https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.3-rc3/

Which contains the following commit:
commit b02f6a2ef0a14af5c19780521370673f55c1476d
Author: Rajat Jain <email address hidden>
Date: Thu Jun 27 20:34:13 2019 -0700

    platform/x86: intel_pmc_core: Attach using APCI HID "INT33A1"

Revision history for this message
Marcin (marcincelebucki) wrote :

I was check kernel v5.3-rc3. The module exist and currently is build in the kernel but is not load for specific device [ 8086:9d21 ].

Revision history for this message
Marcin (marcincelebucki) wrote :

One note, the PC has no device ACPI HID "INT33A1"

Revision history for this message
Kai-Heng Feng (kaihengfeng) wrote :

Hmm I think it exists:
P: /devices/platform/INT33A1:00
L: 0
E: DEVPATH=/devices/platform/INT33A1:00
E: SUBSYSTEM=platform
E: MODALIAS=acpi:INT33A1:PNP0D80:
E: USEC_INITIALIZED=45658112
E: ID_VENDOR_FROM_DATABASE=Interphase Corporation

Revision history for this message
Marcin (marcincelebucki) wrote :

Oh, yes. Sorry for confuse.

Revision history for this message
Kai-Heng Feng (kaihengfeng) wrote :

It binds to the ACPI device and is indeed initialized:
[ 0.551760] intel_pmc_core intel_pmc_core.0: initialized

Changed in linux (Ubuntu):
status: Confirmed → Invalid
Revision history for this message
Marcin (marcincelebucki) wrote :

OK, maybe driver is initialized, but not use by pci device [8086:9d21].

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