HDMI Port not detected

[Rogelio Menjivar]

The HDMI port doesn't appears in the list xrandr and not working with an external monitor connected

Screen 0: minimum 320 x 200, current 1920 x 1080, maximum 8192 x 8192
eDP-1 connected primary 1920x1080+0+0 (normal left inverted right x axis y axis) 344mm x 194mm
   1920x1080 60.02*+ 60.01 59.97 59.96 59.93
   1680x1050 59.95 59.88
   1600x1024 60.17
   1400x1050 59.98
   1600x900 59.99 59.94 59.95 59.82
   1280x1024 60.02
   1440x900 59.89
   1400x900 59.96 59.88
   1280x960 60.00
   1440x810 60.00 59.97
   1368x768 59.88 59.85
   1360x768 59.80 59.96
   1280x800 59.99 59.97 59.81 59.91
   1152x864 60.00
   1280x720 60.00 59.99 59.86 59.74
   1024x768 60.04 60.00
   960x720 60.00
   928x696 60.05
   896x672 60.01
   1024x576 59.95 59.96 59.90 59.82
   960x600 59.93 60.00
   960x540 59.96 59.99 59.63 59.82
   800x600 60.00 60.32 56.25
   840x525 60.01 59.88
   864x486 59.92 59.57
   800x512 60.17
   700x525 59.98
   800x450 59.95 59.82
   640x512 60.02
   720x450 59.89
   700x450 59.96 59.88
   640x480 60.00 59.94
   720x405 59.51 58.99
   684x384 59.88 59.85
   680x384 59.80 59.96
   640x400 59.88 59.98
   576x432 60.06
   640x360 59.86 59.83 59.84 59.32
   512x384 60.00
   512x288 60.00 59.92
   480x270 59.63 59.82
   400x300 60.32 56.34
   432x243 59.92 59.57
   320x240 60.05
   360x202 59.51 59.13
   320x180 59.84 59.32

ProblemType: Bug
DistroRelease: Ubuntu 19.04
Package: linux-image-5.0.0-13-generic 5.0.0-13.14
ProcVersionSignature: Ubuntu 5.0.0-13.14-generic 5.0.6
Uname: Linux 5.0.0-13-generic x86_64
ApportVersion: 2.20.10-0ubuntu27
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: rog3rb0t 1841 F.... pulseaudio
 /dev/snd/controlC1: rog3rb0t 1841 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Mon May 6 13:18:07 2019
InstallationDate: Installed on 2019-05-06 (0 days ago)
InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 002: ID 0408:a061 Quanta Computer, Inc.
 Bus 001 Device 003: ID 8087:0aaa Intel Corp.
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Acer Nitro AN515-53
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-13-generic root=UUID=c94dc0c5-52e1-44e1-aa97-82e4df33df3f ro quiet splash vt.handoff=1
RelatedPackageVersions:
 linux-restricted-modules-5.0.0-13-generic N/A
 linux-backports-modules-5.0.0-13-generic N/A
 linux-firmware 1.178
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/31/2018
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.22
dmi.board.asset.tag: Type2 - Board Serial Number
dmi.board.name: Freed_CFS
dmi.board.vendor: CFL
dmi.board.version: V1.22
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V1.22
dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.22:bd10/31/2018:svnAcer:pnNitroAN515-53:pvrV1.22:rvnCFL:rnFreed_CFS:rvrV1.22:cvnAcer:ct10:cvrV1.22:
dmi.product.family: Acer Nitro 5
dmi.product.name: Nitro AN515-53
dmi.product.sku: 0000000000000000
dmi.product.version: V1.22
dmi.sys.vendor: Acer

[Ubuntu Kernel Bot (ubuntu-kernel-bot)]

This change was made by a bot.

[Kai-Heng Feng (kaihengfeng)]

The HDMI port probably connects to the Nvidia card instead of Intel one.

Please install Nvidia graphics driver, switch to performance mode, and see if it helps.