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Ubuntu 19.04 Background and lockscreen image turns into white noise after sleep and wakeup

Bug #1827314 reported by Mehran Daneshvar on 2019-05-02

This bug report is a duplicate of: Bug #1809407: [nvidia] Corrupted wallpaper after resuming from suspend or hibernation. Edit Remove

This bug affects 6 people

Affects		Status	Importance	Assigned to	Milestone
	gnome-desktop (Ubuntu)	Confirmed	Undecided	Unassigned
	linux (Ubuntu)	Incomplete	Undecided	Unassigned

Bug Description

Ubuntu 19.04 Background and lockscreen image turns into white noise after sleep and wakeup
the lock screen is Disco Dingo default image and bg is custom but both turn into a noisy broken image
my laptop is MSI CX627QL
Core i5 7th gen
Ram 12 gb

Tags:

Revision history for this message

Mehran Daneshvar (mehrandvm) wrote on 2019-05-02:

bg sample Edit (2.7 MiB, image/png)

Daniel Manrique (roadmr) on 2019-05-02

affects:

canonical-identity-provider → linux (Ubuntu)

Revision history for this message

Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote on 2019-05-02: Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1827314

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status:	New → Incomplete
tags:	added: disco

Roberto Holguin (robertoholguinc) on 2019-06-05

Changed in gnome-desktop (Ubuntu):
status:	New → Confirmed
status:	Confirmed → New

Revision history for this message

Daniel van Vugt (vanvugt) wrote on 2019-06-05:

Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 1809407, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Feel free to continue to report any other bugs you may find.

Revision history for this message

Launchpad Janitor (janitor) wrote on 2019-07-12:

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in gnome-desktop (Ubuntu):
status:	New → Confirmed

Revision history for this message

Pehkawn (pehkawn) wrote on 2019-10-16:

White noise background and lock screen. Edit (196.9 KiB, image/png)

I experience the same issue. After suspend the lock screen and background image is gone, leaving only a "white noise" (see attached image). From what I can tell, this bug is purely aesthetical, and has no practical implications. I can still log in and use my computer like nothing happened.

I am far from any expert, but the description of [bug #1809407](https://bugs.launchpad.net/bugs/1809407) does not sound entirely similar to what I experience and what OP describes, and the bug might not be a duplicate.