XPS 9343 System freezes requiring hard reset
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Confirmed
|
Undecided
|
Unassigned |
Bug Description
Since upgrading to disco I have started having regular freezes of my laptop. There is no response to key presses, mouse movement etc. Only recourse is to reset the system.
ProblemType: Bug
DistroRelease: Ubuntu 19.04
Package: linux-image-
ProcVersionSign
Uname: Linux 5.0.0-13-generic x86_64
NonfreeKernelMo
ApportVersion: 2.20.10-0ubuntu27
Architecture: amd64
CurrentDesktop: MATE
Date: Mon Apr 29 11:13:13 2019
HibernationDevice: RESUME=
InstallationDate: Installed on 2019-01-06 (112 days ago)
InstallationMedia: Ubuntu-MATE 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725)
MachineType: Dell Inc. XPS 13 9343
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=
RelatedPackageV
linux-
linux-
linux-firmware 1.178
SourcePackage: linux
UpgradeStatus: Upgraded to disco on 2019-04-13 (15 days ago)
dmi.bios.date: 08/29/2016
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A09
dmi.board.name: 0310JH
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.
dmi.product.name: XPS 13 9343
dmi.product.sku: 0665
dmi.sys.vendor: Dell Inc.
I have not identified any common state with then freeze occurs, so don't have reproduction scenario at the moment.