GNOME Shell icon grid animation will play through, but the icons will remain in place or "chopped off"

[PJ O]

After installing an update for Ubuntu 18.04 LTS, GNOME's App Launcher screen faces graphical issues when scrolling. To reproduce this, simply open the Application menu and scroll in the paginated list. If the bug is present, the screen will fail to update completly; the animation wil play through, but the icons will remain in place or "chopped off," it seems the frame isn't completly refreshed? It's fixed after a few seconds or by moving the mouse.

I'm using GNOME 3.28.2 on Ubuntu 18.04 LTS

I'm also using an Nvidia card for graphics (with drivers installed)

I attached a picture (Sorry that it isn't a screenshot!)

EDIT 4/30/19: Here's `journalctl` (I ran the command, performed the action. If this doesn't cut it, I attached the entire journalctl below.):

```
Apr 30 21:24:15 pj-desktop anacron[14623]: Updated timestamp for job `cron.daily' to 2019-04-30
Apr 30 21:24:15 pj-desktop cracklib[14653]: no dictionary update necessary.
Apr 30 21:24:16 pj-desktop systemd[1]: Stopping Make remote CUPS printers available locally...
Apr 30 21:24:16 pj-desktop systemd[1]: Stopped Make remote CUPS printers available locally.
Apr 30 21:24:16 pj-desktop systemd[1]: Stopping CUPS Scheduler...
Apr 30 21:24:16 pj-desktop systemd[1]: Stopped CUPS Scheduler.
Apr 30 21:24:16 pj-desktop gsd-color[2010]: failed to connect to device: Failed to connect to missing device /org/freedesktop/ColorManager/devices/cups_Canon_MF720C_Series
Apr 30 21:24:16 pj-desktop gsd-color[1624]: failed to connect to device: Failed to connect to missing device /org/freedesktop/ColorManager/devices/cups_Canon_MF720C_Series
Apr 30 21:24:16 pj-desktop systemd[1]: Closed CUPS Scheduler.
Apr 30 21:24:16 pj-desktop systemd[1]: Stopping CUPS Scheduler.
Apr 30 21:24:16 pj-desktop systemd[1]: Listening on CUPS Scheduler.
Apr 30 21:24:16 pj-desktop systemd[1]: Stopped CUPS Scheduler.
Apr 30 21:24:16 pj-desktop systemd[1]: Stopping CUPS Scheduler.
Apr 30 21:24:16 pj-desktop systemd[1]: Started CUPS Scheduler.
Apr 30 21:24:16 pj-desktop systemd[1]: Started CUPS Scheduler.
Apr 30 21:24:16 pj-desktop systemd[1]: Started Make remote CUPS printers available locally.
Apr 30 21:24:16 pj-desktop colord[1115]: failed to get session [pid 14745]: No data available
Apr 30 21:24:16 pj-desktop rsyslogd[1038]: [origin software="rsyslogd" swVersion="8.32.0" x-pid="1038" x-info="http://www.rsyslog.com"] rsyslogd was HUPed
Apr 30 21:24:17 pj-desktop colord[1115]: failed to get session [pid 14745]: No data available
Apr 30 21:24:18 pj-desktop pkexec[14767]: pam_unix(polkit-1:session): session opened for user root by (uid=1000)
Apr 30 21:24:18 pj-desktop pkexec[14767]: pj: Executing command [USER=root] [TTY=unknown] [CWD=/home/pj] [COMMAND=/usr/lib/update-notifier/package-system-locked]
Apr 30 21:24:30 pj-desktop anacron[10055]: Job `cron.daily' terminated
Apr 30 21:24:30 pj-desktop anacron[10055]: Normal exit (1 job run)

```

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: gnome-shell 3.28.3-0ubuntu0.18.04.4
ProcVersionSignature: Ubuntu 4.15.0-48.51-generic 4.15.18
Uname: Linux 4.15.0-48-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.9-0ubuntu7.6
Architecture: amd64
CurrentDesktop: communitheme:ubuntu:GNOME
Date: Sat Apr 27 20:51:07 2019
DisplayManager: gdm3
InstallationDate: Installed on 2018-12-25 (123 days ago)
InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725)
ProcEnviron:
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: gnome-shell
UpgradeStatus: No upgrade log present (probably fresh install)

[Sebastien Bacher (seb128)]

Thank you for your bug report, could you add your journalctl log to the bug after getting the issue?

[PJ O (pj-beans)]

I added the newest journalctl to the post above, and here's the entire thing.

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Daniel van Vugt (vanvugt)]

It appears this bug was first reported against gnome-shell 3.28.3-0ubuntu0.18.04.4 (from last December). So it doesn't sound like it's a very new problem. At least not in 'gnome-shell'. It might be a regression in some other package.

[Daniel van Vugt (vanvugt)]

Thank you for reporting this bug to Ubuntu.

Ubuntu 18.04 (bionic) reached end-of-standard-support on May 31, 2023.

See this document for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases

We appreciate that this bug may be old and you might not be interested in discussing it anymore. But if you are then please upgrade to the latest Ubuntu version and re-test. If you then find the bug is still present in the newer Ubuntu version, please add a comment here telling us which new version it is in.