$ ubuntu-bug /var/crash/<NAME>.crash not work

Bug #1825822 reported by El jinete sin cabeza
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
apport (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

[Impact]
When trying to send a report manually, you can not

[Test Case]
Start Ubuntu
Open terminal
$ ubuntu-bug /var/crash/<NAME>.crash does not work

ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: apport 2.20.10-0ubuntu27
Uname: Linux 5.1.0-050100rc6-generic x86_64
ApportLog:

ApportVersion: 2.20.10-0ubuntu27
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Mon Apr 22 07:50:37 2019
InstallationDate: Installed on 2018-12-02 (140 days ago)
InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725)
PackageArchitecture: all
SourcePackage: apport
UpgradeStatus: Upgraded to eoan on 2018-12-02 (140 days ago)

Revision history for this message
El jinete sin cabeza (ejsc) wrote :
Revision history for this message
Brian Murray (brian-murray) wrote :

Which .crash file name did you pass to ubuntu-bug? What did you expect to happen that did not?

Changed in apport (Ubuntu):
status: New → Incomplete
Revision history for this message
El jinete sin cabeza (ejsc) wrote :

1. Which .crash file name did you pass to ubuntu-bug?

$ ubuntu-bug /var/crash/_usr_bin_gnome-control-center.1000.crash

2. What did you expect to happen that did not?

That the .crash upload to be processed and open the launchpad.net page. And then, I will generate the BackTrace with the symbols of the packages that are intervening.

Revision history for this message
Brian Murray (brian-murray) wrote :

You are running a release of Ubuntu which is now considered a stable release and as such crash reports are no longer sent to launchpad.net rather they only go to the Ubuntu Error Tracker - http://errors.ubuntu.com. This is done because when a release is stable it has a lot more users and rather then flooding Launchpad with crash reports we send those crash reports to the Error Tracker. There we have counts of the crashes affecting the most users and with that information we can then fix the bugs affecting the most users.

There is a file, /var/crash/_usr_bin_gnome-control-center.1000.uploaded, in your /var/crash directory which indicates that the crash was in fact uploaded.

Changed in apport (Ubuntu):
status: Incomplete → Invalid
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