Nvidia issues with 19.04 and XPS 15 9750 GTX 1050 Ti Mobile: Boots to blank screen that flashes a couple times. Can't get to tty.

[Eric Adams]

Hello. I am having issues consistently with this laptop and the Nvidia drivers in 19.04. I have tested this on Ubuntu, Kubuntu, Ubuntu Budgie, and Ubuntu MATE. This is with both the recommended 418 driver as well as 390. Today I tried installing the latest daily of Ubuntu MATE with the proprietary driver option on my Dell XPS 15 9570 with Nvidia GP107M (GeForce GRX 1050 Time Mobile). Boots to blank screen that flashes a couple times. Can't get to tty. Reboot, editing grub to include nomodeset. Boots to underscore character in the top left. I can get tty at least. 418 driver is installed. Looking at logs but nothing seems obvious. If there's anything I can do to help with this please let me know. Thanks!

ProblemType: Bug
DistroRelease: Ubuntu 19.04
Package: xorg 1:7.7+19ubuntu12
ProcVersionSignature: Ubuntu 5.0.0-11.12-generic 5.0.6
Uname: Linux 5.0.0-11-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
.proc.driver.nvidia.gpus.0000.01.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/0000:01:00.0'
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.version:
 NVRM version: NVIDIA UNIX x86_64 Kernel Module 418.56 Fri Mar 15 12:59:26 CDT 2019
 GCC version: gcc version 8.3.0 (Ubuntu 8.3.0-6ubuntu1)
ApportVersion: 2.20.10-0ubuntu27
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
Date: Sat Apr 13 18:27:12 2019
DistUpgraded: Fresh install
DistroCodename: disco
DistroVariant: ubuntu
DkmsStatus: nvidia, 418.56, 5.0.0-11-generic, x86_64: installed
ExtraDebuggingInterest: Yes
GraphicsCard:
 Intel Corporation UHD Graphics 630 (Mobile) [8086:3e9b] (prog-if 00 [VGA controller])
   Subsystem: Dell UHD Graphics 630 (Mobile) [1028:087c]
   Subsystem: Dell GP107M [GeForce GTX 1050 Ti Mobile] [1028:087c]
InstallationDate: Installed on 2019-04-13 (0 days ago)
InstallationMedia: Ubuntu-MATE 19.04 "Disco Dingo" - Alpha amd64 (20190413.2)
MachineType: Dell Inc. XPS 15 9570
ProcEnviron:
 TERM=cygwin
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-11-generic root=UUID=add8471d-1273-4547-aef3-4be006f9eb9c ro quiet splash nomodeset vt.handoff=1
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/01/2019
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.8.1
dmi.board.name: 0D0T05
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.8.1:bd02/01/2019:svnDellInc.:pnXPS159570:pvr:rvnDellInc.:rn0D0T05:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.family: XPS
dmi.product.name: XPS 15 9570
dmi.product.sku: 087C
dmi.sys.vendor: Dell Inc.
version.compiz: compiz 1:0.9.14.0+19.04.20190223.1-0ubuntu1
version.libdrm2: libdrm2 2.4.97-1ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 19.0.2-1ubuntu1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.4-1ubuntu3
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.0.1-0ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20180925-2
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1

[Daniel van Vugt (vanvugt)]

Please:

1. Remove 'nomodeset' and reproduce the problem at least once.

2. Reintroduce 'nomodeset', reboot and then immediately run:

   journalctl -b-1 > prevboot

   and send us the file 'prevboot.txt'.

[Eric Adams (esa1975)]

Daniel,

As requested, Here is the prevboot.txt file. Please let me know if there's anything else I can do to assist. Thanks.

[Daniel van Vugt (vanvugt)]

Thanks. That log shows you are using lightdm and 'slick-greeter', so not regular Ubuntu.

Are you able to redo those steps using plain Ubuntu? I want to see the failure happening in a way where lightdm and slick-greeter are not involved.

[Eric Adams (esa1975)]

I downloaded the latest Ubuntu daily last evening (20190413) and installed it. I was unable to use nomodeset to get to tty. I tried numerous times to no avail. This morning I booted to recovery mode and used the root terminal to run updates. A new kernel version was installed so I thought why not reboot and see if it made any difference. To my surprise, the system booted and was running normally with the 418 Nvidia driver active. I was able to use prime-select to switch to Intel and it works as well. I have no idea why it is working now but am happy to provide any additional logs if you want to investigate further.

My next step is to try installing another 19.04 release like Kubuntu or MATE to see if a similar situation occurs. I will answer back with my findings.

[Eric Adams (esa1975)]

This issue was apparently resolved with the release of 19.04 as I have not encountered it since then. This report should be closed.