Portrait display cuts off below primary monitor

Bug #1823217 reported by Douglas Hitchcock
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
xorg (Ubuntu)
New
Undecided
Unassigned

Bug Description

Using beta of Disco Dingo, so gnome-shell 3.32.0-1ubuntu1.

Two monitors, place one Portrait right. Any part of that screen that extends below the primary monitor is cut off. The mouse cursor will go in there, but any window you drag in there disappears. If you take a screen shot, the screenshot tool thinks that area does not exist. Screenshots attached.

I've used this same monitor layout for years, this issue did not exist in Cosmic. I was able to reproduce it in a clean install in Virtualbox, so it's not limited to my hardware or any extensions/apps I'm using.

ProblemType: Bug
DistroRelease: Ubuntu 19.04
Package: xorg 1:7.7+19ubuntu12
ProcVersionSignature: Ubuntu 5.0.0-8.9-generic 5.0.1
Uname: Linux 5.0.0-8-generic x86_64
ApportVersion: 2.20.10-0ubuntu23
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Thu Apr 4 14:02:45 2019
DistUpgraded: Fresh install
DistroCodename: disco
DistroVariant: ubuntu
DkmsStatus:
 virtualbox, 6.0.4, 5.0.0-7-generic, x86_64: installed
 virtualbox, 6.0.4, 5.0.0-8-generic, x86_64: installed
ExtraDebuggingInterest: Yes
GraphicsCard:
 Intel Corporation Crystal Well Integrated Graphics Controller [8086:0d26] (rev 08) (prog-if 00 [VGA controller])
   Subsystem: CLEVO/KAPOK Computer Crystal Well Integrated Graphics Controller [1558:7410]
InstallationDate: Installed on 2019-03-26 (8 days ago)
InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Alpha amd64 (20190325)
MachineType: System76, Inc. Galago UltraPro
ProcEnviron:
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-8-generic root=UUID=6429a565-4509-46ef-9be8-1558a2b094e4 ro quiet splash vt.handoff=1
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/09/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 4.6.5
dmi.board.asset.tag: Tag 12345
dmi.board.name: Galago UltraPro
dmi.board.vendor: System76, Inc.
dmi.board.version: galu1
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 9
dmi.chassis.vendor: System76, Inc,
dmi.chassis.version: galu1
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd07/09/2013:svnSystem76,Inc.:pnGalagoUltraPro:pvrgalu1:rvnSystem76,Inc.:rnGalagoUltraPro:rvrgalu1:cvnSystem76,Inc,:ct9:cvrgalu1:
dmi.product.family: Not Applicable
dmi.product.name: Galago UltraPro
dmi.product.sku: Not Applicable
dmi.product.version: galu1
dmi.sys.vendor: System76, Inc.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.97-1ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 19.0.1-1ubuntu2
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.4-1ubuntu3
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.0.1-0ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20180925-2
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1

Revision history for this message
Douglas Hitchcock (clarkaddison) wrote :
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 1822513, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Feel free to continue to report any other bugs you may find.

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