LibreOffice Impress 6.2.2.2 Embedded Video Problem

Bug #1821849 reported by Sam Colegrove
14
This bug affects 3 people
Affects Status Importance Assigned to Milestone
libreoffice (Ubuntu)
Fix Released
Undecided
Unassigned

Bug Description

The following bugs are for LibreOffice 6.2.2.2 Impress on Kubuntu 19.04.

When I start a slide-show with Impress by using either F5 or Shift F5, I get a white screen. When I click on it, the slide is displayed. When I exit the presentation with say "Esc", soffice.bin is in the taskbar with the odp file used for the presentation. If I click on the odp file and exit, both tasks are removed.

Now when I advance to an embedded video I get the image shown with this report. When the video is started, the previous slide is shown on top of the video as it is being played. Not a good view!!!! This happens when either starting from the first slide or the one preceding embedded video.

I have tried the gtk3 options in https://launchpad.net/bugs/1820062 and the changes make no difference to this problem. I have also installed gstreamer1.0-plugins-* which solved previous problem with LibreOffice.

Revision history for this message
Sam Colegrove (colegrove479) wrote :
Colin Watson (cjwatson)
affects: launchpad → libreoffice (Ubuntu)
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in libreoffice (Ubuntu):
status: New → Confirmed
Revision history for this message
Sam Colegrove (colegrove479) wrote :

Disco's release is the 18 April and the next version, 6.2.3, of LibreOffice is 15-21 April.

Currently no one has been assigned to solve this problem and when this happens, I hope that person can "Pull a Rabbit out of a Hat" and quickly solve the problem.

In the meantime, I have LibreOffice 6.1.4.2 locked-in on this version of Disco and working to my satisfaction.

Given the short time to Disco's release, please consider going back to LibreOffice 6.1.4.2, so that no one has "egg on their face" on the release date.

Revision history for this message
Olivier Tilloy (osomon) wrote :

I cannot reproduce this issue in an up-to-date disco VM, with libreoffice 6.2.2-0ubuntu1.

Sam, can you try downloading and installing the upstream packages from https://download.documentfoundation.org/libreoffice/stable/6.2.2/deb/x86_64/LibreOffice_6.2.2_Linux_x86-64_deb.tar.gz and let us know whether they exhibit the same problem?

Thanks!

Revision history for this message
Sam Colegrove (colegrove479) wrote : Re: [Bug 1821849] Re: LibreOffice Impress 6.2.2.2 Embedded Video Problem

Hi Olivier,

I should firstly point out  that my problems are on Kubuntu 19.04.  I
downloaded the file and extracted it in my home directory into the file
LibreOffice_6.2.2.2_Linux_x86-64_deb.  I purged my current version of
LibreOffice and installed this new version.  The version information is
attached.

It still gave the same problem that I reported on.  When I launch the
odp file I get a blank black screen with white slider strips on the
right edge and bottom edge.  Clicking on the black screen shows the
slide which can be used to start a display slide-show. However, when
advancing to the embedded video, a reduced size previous slide is
overlaid on the video.  If I connect an external monitor, both screens
have the same display with the video taking full screen and overlaid
with the previous slide.

If I am in the LibreOffice Impress edit mode and I click on the slide
with the video, the display goes to full screen and no edit option is
possible.

I hope the above information helps you find some way to reproduce the
problems I am experiencing.

Regards,

Sam

On 03/04/19 06:54, Olivier Tilloy wrote:
> I cannot reproduce this issue in an up-to-date disco VM, with
> libreoffice 6.2.2-0ubuntu1.
>
> Sam, can you try downloading and installing the upstream packages from
> https://download.documentfoundation.org/libreoffice/stable/6.2.2/deb/x86_64/LibreOffice_6.2.2_Linux_x86-64_deb.tar.gz
> and let us know whether they exhibit the same problem?
>
> Thanks!
>

Revision history for this message
Olivier Tilloy (osomon) wrote :

Thanks for testing this Sam. Is this behaviour observable with all presentations that contain a video clip? (ideally you would test creating a new one)

Since this affects the upstream build, could you please file an upstream bug report at https://bugs.documentfoundation.org/enter_bug.cgi?product=LibreOffice&format=guided, and share the link to it here? Thanks!

Revision history for this message
Sam Colegrove (colegrove479) wrote :

Hi Olivier,

I have just tested with videos which are coded in webm and wmv formats
and they all show similar characteristics to my original video which was
mp4.  I will see what I can do about using the site
https://bugs.documentfoundation.org/enter_bug.cgi?product=LibreOffice&format=guided.

BTW, have you managed to replicate the problems that I have experienced
with Disco?

Cheers

Sam

On 03/04/19 19:06, Olivier Tilloy wrote:
> Thanks for testing this Sam. Is this behaviour observable with all
> presentations that contain a video clip? (ideally you would test
> creating a new one)
>
> Since this affects the upstream build, could you please file an upstream
> bug report at
> https://bugs.documentfoundation.org/enter_bug.cgi?product=LibreOffice&format=guided,
> and share the link to it here? Thanks!
>

Revision history for this message
Olivier Tilloy (osomon) wrote :

Thanks for testing and the feedback Sam.
I haven't been able to reproduce the problems you're seeing locally.
Please file a bug report upstream, this might be a known issue, and if not upstream developers should be able to help us nail it down.

Revision history for this message
Sam Colegrove (colegrove479) wrote :

Hi Olivier,

In all your replies you have not stated the distribution you used for
testing.  On the launchpad site it is stated that others have
encountered this problem.  Did you do it on Disco?

Sam

On 04/04/19 17:46, Olivier Tilloy wrote:
> Thanks for testing and the feedback Sam.
> I haven't been able to reproduce the problems you're seeing locally.
> Please file a bug report upstream, this might be a known issue, and if not upstream developers should be able to help us nail it down.
>

Revision history for this message
Olivier Tilloy (osomon) wrote :

In comment #4 I stated that I am testing on disco.

Unless otherwise noted, a bug against a source package on Launchpad always targets the current development series (i.e. at the moment 19.04, aka Disco).

I have been testing on stock Ubuntu though (with GNOME), not Kubuntu.

Revision history for this message
Sam Colegrove (colegrove479) wrote :

That is indeed interesting that Ubuntu 19.04 does not have this
problem.  I have just install the latest build of Kubuntu 19.04 into
another partition of my HP Spectre x360 15-ch004ng which has a 1TB SSD.
I tested the video after all the latest LibreOffice updates and it still
gave the same problems that I reported. Basically, when a video is
started the display goes full screen and is a mess.

On 05/04/19 19:38, Olivier Tilloy wrote:
> In comment #4 I stated that I am testing on disco.
>
> Unless otherwise noted, a bug against a source package on Launchpad
> always targets the current development series (i.e. at the moment 19.04,
> aka Disco).
>
> I have been testing on stock Ubuntu though (with GNOME), not Kubuntu.
>

Revision history for this message
Sam Colegrove (colegrove479) wrote :

It is now one week since you realized that the bug is with Kubuntu 19.04 and NOT with Ubuntu 19.04. I assume that by now you have a VM with Kubuntu 19.04 and tested the impact of an embedded video. Since I have not heard from you, I expect that you have found the bug that caused me to start this report.

Since no one has been assigned to solve this bug and its importance is Undecided, could you please let me know if this bug will be dealt with by launchpad or is there anywhere else I should head for this bug to be fixed?

Revision history for this message
Sam Colegrove (colegrove479) wrote :

This problem has been fixed for some time now and I no longer get a white screen at the start of a video. I currently have LibreOffice 6.4.3.2 and it works GREAT. Thanks for all the improvements that have been made.

Changed in libreoffice (Ubuntu):
status: Confirmed → Fix Released
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