calibre not recognizing nook 7 (bntv460)

Bug #1821497 reported by Deborah Mattia
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
calibre
Fix Released
Undecided
Unassigned

Bug Description

calibre 3.40.1 embedded-python: True is64bit: False
Windows-10-10.0.17134-SP0 Windows ('32bit', 'WindowsPE')
32bit process running on 64bit windows
('Windows', '10', '10.0.17134')
Python 2.7.15+
Windows: ('10', '10.0.17134', 'SP0', u'Multiprocessor Free')
Interface language: None
Successfully initialized third party plugins: DeDRM (6, 6, 1) && Barnes & Noble (1, 2, 15)
USB devices on system:
(USBDevice(vendor_id=0x4f2 product_id=0xb5d9 bcd=0x4011 devid=usb\vid_04f2&pid_b5d9&rev_4011&mi_00 devinst=1),
 USBDevice(vendor_id=0x4f2 product_id=0xb5d9 bcd=0x4011 devid=usb\vid_04f2&pid_b5d9&rev_4011 devinst=2),
 USBDevice(vendor_id=None product_id=None bcd=None devid=usb\root_hub30&vid8086&pid9d2f&rev0021 devinst=3),
 USBDevice(vendor_id=None product_id=None bcd=None devid=usb\vid_0e8d&pid_2008&rev_???? devinst=5),
 USBDevice(vendor_id=0x8087 product_id=0xa2a bcd=0x1 devid=usb\vid_8087&pid_0a2a&rev_0001 devinst=4))

No disabled plugins
Looking for devices of type: MTP_DEVICE
List of WPD PNP ids:
[u'\\\\?\\usb#vid_0e8d&pid_2008#60810321036314#{6ac27878-a6fa-4155-ba85-f98f491d4f33}']
MTP device: \\?\usb#vid_0e8d&pid_2008#60810321036314#{6ac27878-a6fa-4155-ba85-f98f491d4f33}
{'device_version': u'1.0',
 'friendly_name': u'',
 'has_bulk_properties': True,
 'has_storage': True,
 'manufacturer_name': u'southerntelecom',
 'model_name': u'BNTV460',
 'protocol': u'MTP: 1.00',
 'serial_number': u'60810321036314',
 'storage': [],
 'type': 'unknown'}
Not a suitable MTP device, ignoring

No suitable MTP devices found

Looking for devices of type: SMART_DEVICE_APP
All IP addresses {'{E24527D5-55B9-11E6-83CF-806E6F6E6963}': [{'addr': u'127.0.0.1', 'netmask': u'255.255.255.255', 'broadcast': u'127.0.0.1'}], '{F3144BBC-C744-4CEA-B7C7-6E938200036C}': [{'addr': u'192.168.1.6', 'netmask': u'255.255.255.255', 'broadcast': u'192.168.1.6'}]}
No device is connected

Looking for devices...

Devices possibly connected: None

Revision history for this message
Kovid Goyal (kovid) wrote : Re: calibre bug 1821497

That device is reporting it has no storage available, which is why calibre refuses to connect to it.
This can usually be fixed by rebooting both the device and the computer. Also sometimes faulty/failing
SD cards cause it. If you have an SD card in the device, try removing it.

 status fixreleased

Changed in calibre:
status: New → Fix Released
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