when printing from the internet at Wikipedia the 8 page document only printed pages 2,3,4 and did not print 1,5,6,7 and 8.

Bug #1820770 reported by Shane Horton
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
cups (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Other random internet pages do not print at all. The printer is a Brother HL-L2305W. I have been to brother and installed the driver package from them with the same result.

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: cups 2.2.7-1ubuntu2.3
ProcVersionSignature: Ubuntu 4.15.0-46.49-generic 4.15.18
Uname: Linux 4.15.0-46-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.5
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Mon Mar 18 16:18:36 2019
InstallationDate: Installed on 2018-12-25 (83 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
Lpstat:
 device for HL-L2305-2: usb://Brother/HL-L2305%20series?serial=U63934M4N615987
 device for HLL2305: usb://Brother/HL-L2305%20series?serial=U63934M4N615987
MachineType: Hewlett-Packard HP Pavilion g6 Notebook PC
Papersize: letter
PpdFiles:
 Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/HLL2305.ppd', '/etc/cups/ppd/HL-L2305-2.ppd'] failed with exit code 2: grep: /etc/cups/ppd/HLL2305.ppd: Permission denied
 grep: /etc/cups/ppd/HL-L2305-2.ppd: Permission denied
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-46-generic root=UUID=15257050-0864-47a7-8179-fe818fbcbe2f ro quiet splash vt.handoff=1
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/16/2013
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.37
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 1693
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 14.16
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnHewlett-Packard:bvrF.37:bd01/16/2013:svnHewlett-Packard:pnHPPaviliong6NotebookPC:pvr0593110000204610000620100:rvnHewlett-Packard:rn1693:rvrKBCVersion14.16:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.family: 103C_5335KV G=N L=CON B=HP S=PAV X=MIN
dmi.product.name: HP Pavilion g6 Notebook PC
dmi.product.version: 0593110000204610000620100
dmi.sys.vendor: Hewlett-Packard

Revision history for this message
Shane Horton (tmbk2) wrote :
Revision history for this message
Till Kamppeter (till-kamppeter) wrote :

Which browser did you use?
Does the preview of the browser's print dialog also show the broken printout?
Can you print the same web pages with another browser?

Changed in cups (Ubuntu):
status: New → Incomplete
Revision history for this message
Shane Horton (tmbk2) wrote :

Thanks for your reply. I had used chrome browser to print the article and the preview did not show the break in but showed the document in entirety. I just used foxfire and the document printed in entirety but with two more pages due to larger font, which is fine really, so I guess I will start using Firefox more for the the things that chrome won't do as it is becoming clearer that Firefox seems more versatile at this time than chrome (which I've been using since streaming Netflix was made possible years ago). Anyhow TMI,
Thx!

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for cups (Ubuntu) because there has been no activity for 60 days.]

Changed in cups (Ubuntu):
status: Incomplete → Expired
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.