evince and eog freeze on all printing related actions

[Mark Van den Borre]

environment:
 * hp laserjet 4050n with jetdirect module
 * new machine with clean gutsy install, all updates until 2008/01/11 applied (some possibly relevant packages listed below)

symptoms:
 * printing from gedit, OOo, ... works perfectly fine
 * in the printing preferences from eog or evince, selecting the one specific available printer instead of "random printer" makes the application freeze
 * printing from eog, evince makes the application freeze

some debugging:
 * I raised the LogLevel to "debug" in /etc/cups/cupsd.conf but could find no clues in there

What more information could I provide you? Please tell me!

un cups <geen> (geen beschrijving beschikbaar)
ii cups-pdf 2.4.6-3ubuntu10 PDF printer for CUPS
un cupsomatic-ppd <geen> (geen beschrijving beschikbaar)
ii cupsys 1.3.2-1ubuntu7.3 Common UNIX Printing System(tm) - server
ii cupsys-bsd 1.3.2-1ubuntu7.3 Common UNIX Printing System(tm) - BSD commands
ii cupsys-client 1.3.2-1ubuntu7.3 Common UNIX Printing System(tm) - client programs (SysV)
ii cupsys-common 1.3.2-1ubuntu7.3 Common UNIX Printing System(tm) - common files
un cupsys-driver-gimpprint <geen> (geen beschrijving beschikbaar)
un cupsys-driver-gimpprint-data <geen> (geen beschrijving beschikbaar)
ii cupsys-driver-gutenprint 5.0.1-0ubuntu8 printer drivers for CUPS
un cupsys-pstoraster <geen> (geen beschrijving beschikbaar)
un cupsys-pt <geen> (geen beschrijving beschikbaar)
ii system-config-printer 0.7.75+svn1653-0ubuntu2 Printer configuration GUI
ii libgutenprintui2-1 5.0.1-0ubuntu8 runtime for the Gutenprint printer driver user interface library

[Till Kamppeter (till-kamppeter)]

This is for sure not a bug in Gutenprint. Gutenprint is a printer driver, it has no interaction with desktop applications. As printing works for you in other applications, your printer driver (which is not necessarily Gutenprint) is OK. The problem is most probably in the applications itself or in a library which provides their printing facilities.

[Pedro Villavicencio (pedro)]

Thanks for your bug report. Please try to obtain a backtrace http://wiki.ubuntu.com/DebuggingProgramCrash and attach the file to the bug report. This will greatly help us in tracking down your problem.