installer crash

Bug #1820131 reported by Roger Stubbs
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

installing from usb drive error message says clean cd/rom drive

ProblemType: Bug
DistroRelease: Ubuntu 18.10
Package: ubiquity 18.10.12
ProcVersionSignature: Ubuntu 4.18.0-10.11-generic 4.18.12
Uname: Linux 4.18.0-10-generic x86_64
ApportVersion: 2.20.10-0ubuntu13
Architecture: amd64
CasperVersion: 1.399
CurrentDesktop: ubuntu:GNOME
Date: Thu Mar 14 16:47:19 2019
InstallCmdLine: file=/cdrom/preseed/ubuntu.seed boot=casper initrd=/casper/initrd quiet splash --- maybe-ubiquity
LiveMediaBuild: Ubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.3)
ProcEnviron:
 LANGUAGE=en_US.UTF-8
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 LC_NUMERIC=C.UTF-8
SourcePackage: ubiquity
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Roger Stubbs (rstubbs33) wrote :
Revision history for this message
Paul White (paulw2u) wrote :

We are sorry that we do not always have the capacity to review all reported bugs in a timely manner. The following messages can be found in UbiquitySyslog.txt which was automatically attached to this bug report:

Mar 14 21:46:29 ubuntu kernel: [ 247.168627] SQUASHFS error: zlib decompression failed, data probably corrupt
Mar 14 21:46:29 ubuntu kernel: [ 247.168632] SQUASHFS error: squashfs_read_data failed to read block 0x30fb2004

You probably had a bad write to your media and no doubt the issue was resolved some time ago. Should you have such a problem in the future please try the option to check the integrity of the image from the installer boot menu, and if this confirms that the media is corrupt, try re-writing it.

Paul White
[Ubuntu Bug Squad]

Changed in ubiquity (Ubuntu):
status: New → Invalid
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