Ubuntu
linux package

Any USB plugged works slow or even not detected well

Bug #1818187 reported by Cristian Delgado on 2019-03-01

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	linux (Ubuntu)	Expired	Undecided	Unassigned

Bug Description

Everytime i plug a USB device like mouse or joystick, they move super slow, or arent detected when i dmesg i got the following:

[ 768.390547] hid-generic 0003:046D:C52F.0002: can't resubmit intr, 0000:00:12.0-2/input1, status -19
---
ProblemType: Bug
ApportVersion: 2.20.10-0ubuntu13.2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: cjdg 2518 F.... pulseaudio
/dev/snd/controlC0: cjdg 2518 F.... pulseaudio
CurrentDesktop: XFCE
DistroRelease: Ubuntu 18.10
MachineType: SAMSUNG ELECTRONICS CO., LTD. 305V4A/305V5A
Package: linux (not installed)
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-15-lowlatency root=UUID=ef1aea6d-2063-4e0a-838a-405332092420 ro quiet splash vt.handoff=1
ProcVersionSignature: Ubuntu 4.18.0-15.16-lowlatency 4.18.20
RelatedPackageVersions:
linux-restricted-modules-4.18.0-15-lowlatency N/A
linux-backports-modules-4.18.0-15-lowlatency N/A
linux-firmware 1.175.1
Tags: cosmic
Uname: Linux 4.18.0-15-lowlatency x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm audio cdrom dialout dip lpadmin plugdev sambashare sudo vboxusers wireshark
_MarkForUpload: True
dmi.bios.date: 09/08/2011
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 02QN.MI99.20110908.SKK
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: 305V4A/305V4A
dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.board.version: 02QN
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 9
dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr02QN.MI99.20110908.SKK:bd09/08/2011:svnSAMSUNGELECTRONICSCO.,LTD.:pn305V4A/305V5A:pvr02QN:rvnSAMSUNGELECTRONICSCO.,LTD.:rn305V4A/305V4A:rvr02QN:cvnSAMSUNGELECTRONICSCO.,LTD.:ct9:cvrN/A:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: 305V4A/305V5A
dmi.product.sku: To be filled by O.E.M.
dmi.product.version: 02QN
dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.
---
ProblemType: Bug
ApportVersion: 2.20.10-0ubuntu13.2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: cjdg 2518 F.... pulseaudio
/dev/snd/controlC0: cjdg 2518 F.... pulseaudio
CurrentDesktop: XFCE
DistroRelease: Ubuntu 18.10
MachineType: SAMSUNG ELECTRONICS CO., LTD. 305V4A/305V5A
Package: linux (not installed)
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-15-lowlatency root=UUID=ef1aea6d-2063-4e0a-838a-405332092420 ro quiet splash vt.handoff=1
ProcVersionSignature: Ubuntu 4.18.0-15.16-lowlatency 4.18.20
RelatedPackageVersions:
linux-restricted-modules-4.18.0-15-lowlatency N/A
linux-backports-modules-4.18.0-15-lowlatency N/A
linux-firmware 1.175.1
Tags: cosmic
Uname: Linux 4.18.0-15-lowlatency x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm audio cdrom dialout dip lpadmin plugdev sambashare sudo vboxusers wireshark
_MarkForUpload: True
dmi.bios.date: 09/08/2011
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 02QN.MI99.20110908.SKK
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: 305V4A/305V4A
dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.board.version: 02QN
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 9
dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr02QN.MI99.20110908.SKK:bd09/08/2011:svnSAMSUNGELECTRONICSCO.,LTD.:pn305V4A/305V5A:pvr02QN:rvnSAMSUNGELECTRONICSCO.,LTD.:rn305V4A/305V4A:rvr02QN:cvnSAMSUNGELECTRONICSCO.,LTD.:ct9:cvrN/A:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: 305V4A/305V5A
dmi.product.sku: To be filled by O.E.M.
dmi.product.version: 02QN
dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.

See original description

Tags:

Revision history for this message

Cristian Delgado (cjdg-2k2) wrote on 2019-03-01:

It works well when running generic image instead of lowlatency kernel

Revision history for this message

Ubuntu Foundations Team Bug Bot (crichton) wrote on 2019-03-01:

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Freenode.

To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/1818187/+editstatus and add the package name in the text box next to the word Package.

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

tags:

added: bot-comment

Brian Murray (brian-murray) on 2019-03-04

affects:

ubuntu → linux (Ubuntu)

Revision history for this message

Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote on 2019-03-04: Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1818187

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status:	New → Incomplete

Revision history for this message

Cristian Delgado (cjdg-2k2) wrote on 2019-03-05: AlsaInfo.txt

AlsaInfo.txt Edit (29.3 KiB, text/plain)

apport information

tags:	added: apport-collected cosmic
description:	updated

Revision history for this message

Cristian Delgado (cjdg-2k2) wrote on 2019-03-05: CRDA.txt

CRDA.txt Edit (468 bytes, text/plain)

apport information

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Cristian Delgado (cjdg-2k2) wrote on 2019-03-05: CurrentDmesg.txt

CurrentDmesg.txt Edit (71.2 KiB, text/plain)

apport information

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Cristian Delgado (cjdg-2k2) wrote on 2019-03-05: IwConfig.txt

IwConfig.txt Edit (508 bytes, text/plain)

apport information

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Cristian Delgado (cjdg-2k2) wrote on 2019-03-05: Lspci.txt

Lspci.txt Edit (16.9 KiB, text/plain)

apport information

Revision history for this message

Cristian Delgado (cjdg-2k2) wrote on 2019-03-05: Lsusb.txt

Lsusb.txt Edit (685 bytes, text/plain)

apport information

Revision history for this message

Cristian Delgado (cjdg-2k2) wrote on 2019-03-05: ProcCpuinfo.txt

#10

ProcCpuinfo.txt Edit (2.0 KiB, text/plain)

apport information

Revision history for this message

Cristian Delgado (cjdg-2k2) wrote on 2019-03-05: ProcCpuinfoMinimal.txt

#11

ProcCpuinfoMinimal.txt Edit (1.0 KiB, text/plain)

apport information

Revision history for this message

Cristian Delgado (cjdg-2k2) wrote on 2019-03-05: ProcEnviron.txt

#12

ProcEnviron.txt Edit (112 bytes, text/plain)

apport information

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Cristian Delgado (cjdg-2k2) wrote on 2019-03-05: ProcInterrupts.txt

#13

ProcInterrupts.txt Edit (2.0 KiB, text/plain)

apport information

Revision history for this message

Cristian Delgado (cjdg-2k2) wrote on 2019-03-05: ProcModules.txt

#14

ProcModules.txt Edit (4.8 KiB, text/plain)

apport information

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Cristian Delgado (cjdg-2k2) wrote on 2019-03-05: PulseList.txt

#15

PulseList.txt Edit (18.9 KiB, text/plain)

apport information

Revision history for this message

Cristian Delgado (cjdg-2k2) wrote on 2019-03-05: RfKill.txt

#16

RfKill.txt Edit (112 bytes, text/plain)

apport information

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Cristian Delgado (cjdg-2k2) wrote on 2019-03-05: UdevDb.txt

#17

UdevDb.txt Edit (175.6 KiB, text/plain)

apport information

Revision history for this message

Cristian Delgado (cjdg-2k2) wrote on 2019-03-05: WifiSyslog.txt

#18

WifiSyslog.txt Edit (109.1 KiB, text/plain)

apport information

description:

updated

Revision history for this message

Cristian Delgado (cjdg-2k2) wrote on 2019-03-05: AlsaInfo.txt

#19

AlsaInfo.txt Edit (29.3 KiB, text/plain)

apport information

Revision history for this message

Cristian Delgado (cjdg-2k2) wrote on 2019-03-05: CRDA.txt

#20

CRDA.txt Edit (468 bytes, text/plain)

apport information

Revision history for this message

Cristian Delgado (cjdg-2k2) wrote on 2019-03-05: CurrentDmesg.txt

#21

CurrentDmesg.txt Edit (71.2 KiB, text/plain)

apport information

Revision history for this message

Cristian Delgado (cjdg-2k2) wrote on 2019-03-05: IwConfig.txt

#22

IwConfig.txt Edit (506 bytes, text/plain)

apport information

Revision history for this message

Cristian Delgado (cjdg-2k2) wrote on 2019-03-05: Lspci.txt

#23

Lspci.txt Edit (16.9 KiB, text/plain)

apport information

Revision history for this message

Cristian Delgado (cjdg-2k2) wrote on 2019-03-05: Lsusb.txt

#24

Lsusb.txt Edit (685 bytes, text/plain)

apport information

Revision history for this message

Cristian Delgado (cjdg-2k2) wrote on 2019-03-05: ProcCpuinfo.txt

#25

ProcCpuinfo.txt Edit (2.0 KiB, text/plain)

apport information

Revision history for this message

Cristian Delgado (cjdg-2k2) wrote on 2019-03-05: ProcCpuinfoMinimal.txt

#26

ProcCpuinfoMinimal.txt Edit (1.0 KiB, text/plain)

apport information

Revision history for this message

Cristian Delgado (cjdg-2k2) wrote on 2019-03-05: ProcEnviron.txt

#27

ProcEnviron.txt Edit (112 bytes, text/plain)

apport information

Revision history for this message

Cristian Delgado (cjdg-2k2) wrote on 2019-03-05: ProcInterrupts.txt

#28

ProcInterrupts.txt Edit (2.0 KiB, text/plain)

apport information

Revision history for this message

Cristian Delgado (cjdg-2k2) wrote on 2019-03-05: ProcModules.txt

#29

ProcModules.txt Edit (4.8 KiB, text/plain)

apport information

Revision history for this message

Cristian Delgado (cjdg-2k2) wrote on 2019-03-05: PulseList.txt

#30

PulseList.txt Edit (18.9 KiB, text/plain)

apport information

Revision history for this message

Cristian Delgado (cjdg-2k2) wrote on 2019-03-05: RfKill.txt

#31

RfKill.txt Edit (112 bytes, text/plain)

apport information

Revision history for this message

Cristian Delgado (cjdg-2k2) wrote on 2019-03-05: UdevDb.txt

#32

UdevDb.txt Edit (175.7 KiB, text/plain)

apport information

Revision history for this message

Cristian Delgado (cjdg-2k2) wrote on 2019-03-05: WifiSyslog.txt

#33

WifiSyslog.txt Edit (109.1 KiB, text/plain)

apport information

Revision history for this message

Kai-Heng Feng (kaihengfeng) wrote on 2019-03-05:

#34

What's the reason for -lowlatency instead of -generic?

Revision history for this message

Launchpad Janitor (janitor) wrote on 2019-05-05:

#35

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status:	Incomplete → Expired

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Any USB plugged works slow or even not detected well

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