Cups can not print with "filter failed" error just after ghostcript update

Bug #1818089 reported by Dr Anirban Mitra
12
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ghostscript (Ubuntu)
Invalid
Low
Unassigned

Bug Description

I was using my Epson 105 printer properly till i decided to do recommended upgrade to recent version of ghostscript after which my pinter stopped working.

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: ghostscript 9.26~dfsg+0-0ubuntu0.18.04.7
ProcVersionSignature: Ubuntu 4.15.0-45.48-generic 4.15.18
Uname: Linux 4.15.0-45-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.9-0ubuntu7.1
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Thu Feb 28 20:31:23 2019
InstallationDate: Installed on 2018-06-01 (272 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
SourcePackage: ghostscript
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Dr Anirban Mitra (mitradranirban) wrote :
Revision history for this message
Dr Anirban Mitra (mitradranirban) wrote :

CUPS error log suggest fault with gs

Revision history for this message
Sebastien Bacher (seb128) wrote :

Thank you for your bug report. The error in the local is
D [28/Feb/2019:20:02:49 +0530] [Job 9259] gs: symbol lookup error: /usr/lib/x86_64-linux-gnu/libgs.so.9: undefined symbol: FT_Property_Set

Could you give the output of
$ ldd -r /usr/lib/x86_64-linux-gnu/libgs.so.9
?

Changed in ghostscript (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
Revision history for this message
Sebastien Bacher (seb128) wrote :

also "dpkg -l | grep fontconfig"

Revision history for this message
Sebastien Bacher (seb128) wrote :

sorry, rather "dpkg -l | grep freetype"

Revision history for this message
Dr Anirban Mitra (mitradranirban) wrote :
Download full text (4.1 KiB)

Following is the requested output

artim@artim-ML10Gen9:~$ ldd -r /usr/lib/x86_64-linux-gnu/libgs.so.9
 linux-vdso.so.1 (0x00007fff542c9000)
 libtiff.so.5 => /usr/lib/x86_64-linux-gnu/libtiff.so.5 (0x00007fdffcee2000)
 libcupsimage.so.2 => /usr/lib/x86_64-linux-gnu/libcupsimage.so.2 (0x00007fdffccd9000)
 libcups.so.2 => /usr/lib/x86_64-linux-gnu/libcups.so.2 (0x00007fdffca4d000)
 libijs-0.35.so => /usr/lib/x86_64-linux-gnu/libijs-0.35.so (0x00007fdffc847000)
 libpng16.so.16 => /usr/lib/x86_64-linux-gnu/libpng16.so.16 (0x00007fdffc615000)
 libjbig2dec.so.0 => /usr/lib/x86_64-linux-gnu/libjbig2dec.so.0 (0x00007fdffc3fd000)
 libjpeg.so.8 => /usr/lib/x86_64-linux-gnu/libjpeg.so.8 (0x00007fdffc195000)
 libz.so.1 => /lib/x86_64-linux-gnu/libz.so.1 (0x00007fdffbf78000)
 liblcms2.so.2 => /usr/lib/x86_64-linux-gnu/liblcms2.so.2 (0x00007fdffbd20000)
 libm.so.6 => /lib/x86_64-linux-gnu/libm.so.6 (0x00007fdffb982000)
 libdl.so.2 => /lib/x86_64-linux-gnu/libdl.so.2 (0x00007fdffb77e000)
 libidn.so.11 => /lib/x86_64-linux-gnu/libidn.so.11 (0x00007fdffb54b000)
 libpaper.so.1 => /usr/lib/x86_64-linux-gnu/libpaper.so.1 (0x00007fdffb347000)
 libfontconfig.so.1 => /usr/lib/x86_64-linux-gnu/libfontconfig.so.1 (0x00007fdffb102000)
 libfreetype.so.6 => /usr/local/lib/libfreetype.so.6 (0x00007fdffae76000)
 libpthread.so.0 => /lib/x86_64-linux-gnu/libpthread.so.0 (0x00007fdffac57000)
 libc.so.6 => /lib/x86_64-linux-gnu/libc.so.6 (0x00007fdffa866000)
 liblzma.so.5 => /lib/x86_64-linux-gnu/liblzma.so.5 (0x00007fdffa640000)
 libjbig.so.0 => /usr/lib/x86_64-linux-gnu/libjbig.so.0 (0x00007fdffa432000)
 libgssapi_krb5.so.2 => /usr/lib/x86_64-linux-gnu/libgssapi_krb5.so.2 (0x00007fdffa1e7000)
 libgnutls.so.30 => /usr/lib/x86_64-linux-gnu/libgnutls.so.30 (0x00007fdff9e82000)
 libavahi-common.so.3 => /usr/lib/x86_64-linux-gnu/libavahi-common.so.3 (0x00007fdff9c76000)
 libavahi-client.so.3 => /usr/lib/x86_64-linux-gnu/libavahi-client.so.3 (0x00007fdff9a65000)
 /lib64/ld-linux-x86-64.so.2 (0x00007fdffe2be000)
 libexpat.so.1 => /lib/x86_64-linux-gnu/libexpat.so.1 (0x00007fdff9833000)
 libkrb5.so.3 => /usr/lib/x86_64-linux-gnu/libkrb5.so.3 (0x00007fdff955d000)
 libk5crypto.so.3 => /usr/lib/x86_64-linux-gnu/libk5crypto.so.3 (0x00007fdff932b000)
 libcom_err.so.2 => /lib/x86_64-linux-gnu/libcom_err.so.2 (0x00007fdff9127000)
 libkrb5support.so.0 => /usr/lib/x86_64-linux-gnu/libkrb5support.so.0 (0x00007fdff8f1c000)
 libp11-kit.so.0 => /usr/lib/x86_64-linux-gnu/libp11-kit.so.0 (0x00007fdff8bed000)
 libidn2.so.0 => /usr/lib/x86_64-linux-gnu/libidn2.so.0 (0x00007fdff89d0000)
 libunistring.so.2 => /usr/lib/x86_64-linux-gnu/libunistring.so.2 (0x00007fdff8652000)
 libtasn1.so.6 => /usr/lib/x86_64-linux-gnu/libtasn1.so.6 (0x00007fdff843f000)
 libnettle.so.6 => /usr/lib/x86_64-linux-gnu/libnettle.so.6 (0x00007fdff8209000)
 libhogweed.so.4 => /usr/lib/x86_64-linux-gnu/libhogweed.so.4 (0x00007fdff7fd5000)
 libgmp.so.10 => /usr/lib/x86_64-linux-gnu/libgmp.so.10 (0x00007fdff7d54000)
 libdbus-1.so.3 => /lib/x86_64-linux-gnu/libdbus-1.so.3 (0x00007fdff7b07000)
 libkeyutils.so.1 => /lib/x86_64-linux-gnu/libkeyutils.so.1 (0x00007fdff7903000)
 libresolv.so.2 => /lib/x86_64-linux-gnu/libresolv.so.2 (0...

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Dr Anirban Mitra (mitradranirban) wrote :
Download full text (3.7 KiB)

Sorry that was output when I tried downgrade to gs9.22
This is with gs9.26
ldd -r /usr/lib/x86_64-linux-gnu/libgs.so.9
 linux-vdso.so.1 (0x00007ffe549ab000)
 libtiff.so.5 => /usr/lib/x86_64-linux-gnu/libtiff.so.5 (0x00007fb4d87d1000)
 libcupsimage.so.2 => /usr/lib/x86_64-linux-gnu/libcupsimage.so.2 (0x00007fb4d85c8000)
 libcups.so.2 => /usr/lib/x86_64-linux-gnu/libcups.so.2 (0x00007fb4d833c000)
 libijs-0.35.so => /usr/lib/x86_64-linux-gnu/libijs-0.35.so (0x00007fb4d8136000)
 libpng16.so.16 => /usr/lib/x86_64-linux-gnu/libpng16.so.16 (0x00007fb4d7f04000)
 libjbig2dec.so.0 => /usr/lib/x86_64-linux-gnu/libjbig2dec.so.0 (0x00007fb4d7cec000)
 libjpeg.so.8 => /usr/lib/x86_64-linux-gnu/libjpeg.so.8 (0x00007fb4d7a84000)
 libz.so.1 => /lib/x86_64-linux-gnu/libz.so.1 (0x00007fb4d7867000)
 liblcms2.so.2 => /usr/lib/x86_64-linux-gnu/liblcms2.so.2 (0x00007fb4d760f000)
 libm.so.6 => /lib/x86_64-linux-gnu/libm.so.6 (0x00007fb4d7271000)
 libdl.so.2 => /lib/x86_64-linux-gnu/libdl.so.2 (0x00007fb4d706d000)
 libidn.so.11 => /lib/x86_64-linux-gnu/libidn.so.11 (0x00007fb4d6e3a000)
 libpaper.so.1 => /usr/lib/x86_64-linux-gnu/libpaper.so.1 (0x00007fb4d6c36000)
 libfontconfig.so.1 => /usr/lib/x86_64-linux-gnu/libfontconfig.so.1 (0x00007fb4d69f1000)
 libfreetype.so.6 => /usr/local/lib/libfreetype.so.6 (0x00007fb4d6765000)
 libpthread.so.0 => /lib/x86_64-linux-gnu/libpthread.so.0 (0x00007fb4d6546000)
 libc.so.6 => /lib/x86_64-linux-gnu/libc.so.6 (0x00007fb4d6155000)
 liblzma.so.5 => /lib/x86_64-linux-gnu/liblzma.so.5 (0x00007fb4d5f2f000)
 libjbig.so.0 => /usr/lib/x86_64-linux-gnu/libjbig.so.0 (0x00007fb4d5d21000)
 libgssapi_krb5.so.2 => /usr/lib/x86_64-linux-gnu/libgssapi_krb5.so.2 (0x00007fb4d5ad6000)
 libgnutls.so.30 => /usr/lib/x86_64-linux-gnu/libgnutls.so.30 (0x00007fb4d5771000)
 libavahi-common.so.3 => /usr/lib/x86_64-linux-gnu/libavahi-common.so.3 (0x00007fb4d5565000)
 libavahi-client.so.3 => /usr/lib/x86_64-linux-gnu/libavahi-client.so.3 (0x00007fb4d5354000)
 /lib64/ld-linux-x86-64.so.2 (0x00007fb4d9bf1000)
 libexpat.so.1 => /lib/x86_64-linux-gnu/libexpat.so.1 (0x00007fb4d5122000)
 libkrb5.so.3 => /usr/lib/x86_64-linux-gnu/libkrb5.so.3 (0x00007fb4d4e4c000)
 libk5crypto.so.3 => /usr/lib/x86_64-linux-gnu/libk5crypto.so.3 (0x00007fb4d4c1a000)
 libcom_err.so.2 => /lib/x86_64-linux-gnu/libcom_err.so.2 (0x00007fb4d4a16000)
 libkrb5support.so.0 => /usr/lib/x86_64-linux-gnu/libkrb5support.so.0 (0x00007fb4d480b000)
 libp11-kit.so.0 => /usr/lib/x86_64-linux-gnu/libp11-kit.so.0 (0x00007fb4d44dc000)
 libidn2.so.0 => /usr/lib/x86_64-linux-gnu/libidn2.so.0 (0x00007fb4d42bf000)
 libunistring.so.2 => /usr/lib/x86_64-linux-gnu/libunistring.so.2 (0x00007fb4d3f41000)
 libtasn1.so.6 => /usr/lib/x86_64-linux-gnu/libtasn1.so.6 (0x00007fb4d3d2e000)
 libnettle.so.6 => /usr/lib/x86_64-linux-gnu/libnettle.so.6 (0x00007fb4d3af8000)
 libhogweed.so.4 => /usr/lib/x86_64-linux-gnu/libhogweed.so.4 (0x00007fb4d38c4000)
 libgmp.so.10 => /usr/lib/x86_64-linux-gnu/libgmp.so.10 (0x00007fb4d3643000)
 libdbus-1.so.3 => /lib/x86_64-linux-gnu/libdbus-1.so.3 (0x00007fb4d33f6000)
 libkeyutils.so.1 => /lib/x86_64-linux-gnu/libkeyutils.so.1 (0x00007fb4d31f2000)
 libresolv.so.2 => /lib/x86_64-linux-gnu/...

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Revision history for this message
Dr Anirban Mitra (mitradranirban) wrote :

This is detailed error log of cups with debug mode on.

Revision history for this message
Sebastien Bacher (seb128) wrote :

That's your issue
  libfreetype.so.6 => /usr/local/lib/libfreetype.so.6 (0x00007fdffae76000)

You have an outdated local installation you did that is taking over the Ubuntu version, clean that one out and things should be back to working. Closing since that's not an Ubuntu bug

Changed in ghostscript (Ubuntu):
status: Incomplete → Invalid
Revision history for this message
Dr Anirban Mitra (mitradranirban) wrote :

Thanks for pointing the error. My cups is now printing fine

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