[Satellite C655D, Conexant CX20585, Speaker, Internal] No sound at all

Bug #1817202 reported by Michael C.Fulghum
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
alsa-driver (Ubuntu)
New
Undecided
Unassigned

Bug Description

No sound at all running "intel HDA" Azalia SBX00 kernel module reported as snd_hda_intel, unless my speakers are just dead!! Thanks
I'm running ubuntu 18.04 and love it!!

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.15.0-45.48-generic 4.15.18
Uname: Linux 4.15.0-45-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.5
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: user2 1650 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Thu Feb 21 14:34:25 2019
InstallationDate: Installed on 2015-12-24 (1155 days ago)
InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Alpha amd64 (20150924)
PackageArchitecture: all
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:SB failed
Symptom_Card: Built-in Audio - HDA ATI SB
Symptom_DevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: gdm 1281 F.... pulseaudio
                      user2 1650 F.... pulseaudio
Symptom_Jack: Speaker, Internal
Symptom_Type: No sound at all
Title: [Satellite C655D, Conexant CX20585, Speaker, Internal] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/20/2011
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: 1.80
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: Portable PC
dmi.board.vendor: TOSHIBA
dmi.board.version: Base Board Version
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: AMD
dmi.chassis.version: None
dmi.modalias: dmi:bvnInsydeCorp.:bvr1.80:bd12/20/2011:svnTOSHIBA:pnSatelliteC655D:pvrPSC0YU-04V03X:rvnTOSHIBA:rnPortablePC:rvrBaseBoardVersion:cvnAMD:ct10:cvrNone:
dmi.product.family: Type1Family
dmi.product.name: Satellite C655D
dmi.product.version: PSC0YU-04V03X
dmi.sys.vendor: TOSHIBA

Revision history for this message
Michael C.Fulghum (silverstreak1947) wrote :
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Please try different speakers/headphones. Please also try booting with NONE connected and tell us if it works by connecting them after you have logged in.

Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Actually, let's use bug 1398681 since it's the same machine type.

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