[HP Spectre x360 - 15-df0008nc] Battery is drained in the laptop sleep mode and sometimes is shutdown by BIOS overheating protection

Bug #1816251 reported by M K
20
This bug affects 3 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

[HP Spectre x360 - 15-df0008nc] Battery is significantly drained in the laptop sleep mode. Over the night the fully charged laptop battery will get empty while kept the laptop in sleep mode. The symptoms are the same with or without connected USB-C dock.

As a workaround also it is not possible to enable deep sleep.

Full laptop specification is here:
https://support.hp.com/za-en/document/c06200426

Enabling deep sleep results into failure:
$ sudo echo deep > /sys/power/mem_sleep
bash: /sys/power/mem_sleep: Permission denied.

Additionally also not possible to enable deep sleep by updating grub loader.

# editing /etc/default/grub
# Adding
GRUB_CMDLINE_LINUX_DEFAULT="quiet splash mem_sleep_default=deep"
sudo update-grub
# reboot laptop and still gets s2idle
$ cat /sys/power/mem_sleep
[s2idle]

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: gnome-power-manager 3.26.0-1
ProcVersionSignature: Ubuntu 4.15.0-45.48-generic 4.15.18
Uname: Linux 4.15.0-45-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.9-0ubuntu7.5
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Sat Feb 16 18:22:25 2019
InstallationDate: Installed on 2019-02-13 (3 days ago)
InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725)
SourcePackage: gnome-power-manager
UpgradeStatus: No upgrade log present (probably fresh install)
---
ProblemType: Bug
ApportVersion: 2.20.9-0ubuntu7.5
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: u 2055 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 18.04
InstallationDate: Installed on 2019-02-13 (4 days ago)
InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725)
MachineType: HP HP Spectre x360 Convertible 15-df0xxx
NonfreeKernelModules: nvidia_modeset nvidia
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-45-generic root=UUID=00f2f7ce-f972-4459-afbe-9f134e1dcae2 ro quiet splash vt.handoff=1
ProcVersionSignature: Ubuntu 4.15.0-45.48-generic 4.15.18
RelatedPackageVersions:
 linux-restricted-modules-4.15.0-45-generic N/A
 linux-backports-modules-4.15.0-45-generic N/A
 linux-firmware 1.173.3
Tags: bionic
Uname: Linux 4.15.0-45-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip libvirt lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 12/13/2018
dmi.bios.vendor: AMI
dmi.bios.version: F.21
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 8519
dmi.board.vendor: HP
dmi.board.version: 11.45
dmi.chassis.type: 31
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAMI:bvrF.21:bd12/13/2018:svnHP:pnHPSpectrex360Convertible15-df0xxx:pvr:rvnHP:rn8519:rvr11.45:cvnHP:ct31:cvrChassisVersion:
dmi.product.family: 103C_5335KV HP Spectre
dmi.product.name: HP Spectre x360 Convertible 15-df0xxx
dmi.sys.vendor: HP
---
ProblemType: Bug
ApportVersion: 2.20.9-0ubuntu7.5
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: u 2039 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 18.04
InstallationDate: Installed on 2019-02-13 (5 days ago)
InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725)
MachineType: HP HP Spectre x360 Convertible 15-df0xxx
NonfreeKernelModules: nvidia_modeset nvidia
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-45-generic root=UUID=00f2f7ce-f972-4459-afbe-9f134e1dcae2 ro quiet splash vt.handoff=1
ProcVersionSignature: Ubuntu 4.15.0-45.48-generic 4.15.18
RelatedPackageVersions:
 linux-restricted-modules-4.15.0-45-generic N/A
 linux-backports-modules-4.15.0-45-generic N/A
 linux-firmware 1.173.3
Tags: bionic
Uname: Linux 4.15.0-45-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip libvirt lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 12/13/2018
dmi.bios.vendor: AMI
dmi.bios.version: F.21
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 8519
dmi.board.vendor: HP
dmi.board.version: 11.45
dmi.chassis.type: 31
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAMI:bvrF.21:bd12/13/2018:svnHP:pnHPSpectrex360Convertible15-df0xxx:pvr:rvnHP:rn8519:rvr11.45:cvnHP:ct31:cvrChassisVersion:
dmi.product.family: 103C_5335KV HP Spectre
dmi.product.name: HP Spectre x360 Convertible 15-df0xxx
dmi.sys.vendor: HP

Revision history for this message
M K (mk11110000) wrote :
M K (mk11110000)
description: updated
summary: - HP Spectre x360 15" notebook: Battery drains off during the laptop sleep
+ [HP Spectre x360 - 15-df0008nc] Battery is drained in the laptop sleep
M K (mk11110000)
description: updated
summary: [HP Spectre x360 - 15-df0008nc] Battery is drained in the laptop sleep
+ mode
affects: gnome-power-manager (Ubuntu) → linux (Ubuntu)
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1816251

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
M K (mk11110000) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected
description: updated
Revision history for this message
M K (mk11110000) wrote : CRDA.txt

apport information

Revision history for this message
M K (mk11110000) wrote : CurrentDmesg.txt

apport information

Revision history for this message
M K (mk11110000) wrote : IwConfig.txt

apport information

Revision history for this message
M K (mk11110000) wrote : Lspci.txt

apport information

Revision history for this message
M K (mk11110000) wrote : Lsusb.txt

apport information

Revision history for this message
M K (mk11110000) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
M K (mk11110000) wrote : ProcCpuinfoMinimal.txt

apport information

Revision history for this message
M K (mk11110000) wrote : ProcEnviron.txt

apport information

Revision history for this message
M K (mk11110000) wrote : ProcInterrupts.txt

apport information

Revision history for this message
M K (mk11110000) wrote : ProcModules.txt

apport information

Revision history for this message
M K (mk11110000) wrote : PulseList.txt

apport information

Revision history for this message
M K (mk11110000) wrote : RfKill.txt

apport information

Revision history for this message
M K (mk11110000) wrote : UdevDb.txt

apport information

Revision history for this message
M K (mk11110000) wrote : WifiSyslog.txt

apport information

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
M K (mk11110000) wrote : AlsaInfo.txt

apport information

description: updated
Revision history for this message
M K (mk11110000) wrote : CRDA.txt

apport information

Revision history for this message
M K (mk11110000) wrote : CurrentDmesg.txt

apport information

Revision history for this message
M K (mk11110000) wrote : IwConfig.txt

apport information

Revision history for this message
M K (mk11110000) wrote : Lspci.txt

apport information

Revision history for this message
M K (mk11110000) wrote : Lsusb.txt

apport information

Revision history for this message
M K (mk11110000) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
M K (mk11110000) wrote : ProcCpuinfoMinimal.txt

apport information

Revision history for this message
M K (mk11110000) wrote : ProcEnviron.txt

apport information

Revision history for this message
M K (mk11110000) wrote : ProcInterrupts.txt

apport information

Revision history for this message
M K (mk11110000) wrote : ProcModules.txt

apport information

Revision history for this message
M K (mk11110000) wrote : PulseList.txt

apport information

Revision history for this message
M K (mk11110000) wrote : RfKill.txt

apport information

Revision history for this message
M K (mk11110000) wrote : UdevDb.txt

apport information

Revision history for this message
M K (mk11110000) wrote : WifiSyslog.txt

apport information

summary: [HP Spectre x360 - 15-df0008nc] Battery is drained in the laptop sleep
- mode
+ mode and sometimes is shutdown by BIOS overheating protection
Revision history for this message
M K (mk11110000) wrote :

It seems to be related to nvidia drivers. The previous behavior was described for nvidia-driver-390. After upgrading to nvidia-driver-415 it is observed the same behavior as in https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1803179. (the laptop freeze in sleep mode)

The only workaround which works is to use kernel parameters acpi_osi=! acpi_osi=\"Windows 2009\", but that disables the touchpad.

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