Printers partially recognizes network printer, but isn't able to even print a test page
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
gnome-control-center (Ubuntu) |
New
|
Undecided
|
Unassigned |
Bug Description
Printer is Canon iP7250, CUPS version is 2.2.10, Ubuntu 19.04 (2019-02-03 10:50).
In Printers panel, I can see it being present without the need to add it - which is great.
But I don't see it as an option to print to in GTK print dialogue, I can't select it as default printer from that Printers panel (that option is there in the dropdown menu when I click the cogwheel - but it doesn't seem to do anything - not even mark it as selected).
Clicking on Printing options I get a blank window with Test Page button at the top - which doesn't seem to do anything.
Sometimes clicking on Printer details (when it's a second time?) crashes the application.
After the crash it's no longer visible, but Add new printer restores it - although it then says it searches for drivers and says it had failed adding the printer.
When it doesn't crash, clicking on Printer details shows
"Address: Canon iP7200 series.
Driver: Canon iP7200 Series"
Clicking in the screen on select from database, and selecting Canon Pixma iP7250 CUPS+Gutenprint
Enables a normal Printing Options dialogue (i.e. not completely empty as before) - but the test page still doesn't print. It's says the printers state is stopped, and localhost:631 says the printer is pointing to file:///dev/null
On 18.04 I can print to this printer fine after manually selecting this getenprint driver or using
lp -d Canon_iP7200_series <file name>
Without the need for any drivers installation, however, the Printers panel doesn't add it properly there either (in the automatic way). In this version of Ubuntu, even the
lp -d Canon_iP7200_series <file name> command doesn't work (says lp: No such file or directory)
Also driverless doesn't return anything (it says ipp://411824000
And lpstat -e only occasionally reports seeing the printer (it works consistently on 18.04).
Going to additional printer settings... and clicking on adding an ipp printer with the device URI ipp://411824000
But if I didn't know that URI (which I could not see using driverless on this vesion of Ubuntu) - I wouldn't have been able to add my printer. This is even a worse experience than in 18.04 - and the experience there was bad enough (as described in https:/
ProblemType: Bug
DistroRelease: Ubuntu 19.04
Package: gnome-control-
ProcVersionSign
Uname: Linux 4.18.0-11-generic x86_64
ApportVersion: 2.20.10-0ubuntu19
Architecture: amd64
CasperVersion: 1.402
CurrentDesktop: ubuntu:GNOME
Date: Fri Feb 15 20:38:48 2019
ExecutablePath: /usr/bin/
LiveMediaBuild: Ubuntu 19.04 "Disco Dingo" - Alpha amd64 (20190203)
ProcEnviron:
SHELL=/bin/bash
XDG_RUNTIME_
PATH=(custom, no user)
LANG=C.UTF-8
SourcePackage: gnome-control-
UpgradeStatus: No upgrade log present (probably fresh install)