Scanning hangs on HP-LaserJet-MFP-M28-M31
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
HPLIP |
New
|
Undecided
|
Unassigned |
Bug Description
Hello,
I have a debian stable system (9.7) and I tried the 3.18 hplip driver and the latest 3.19 with the binary plugin for scanning.
Whenever I try to scan something either via USB or network the scanner starts and move its reading head a bit and afterwards stops and abandons the scanning process.
I have captured the output I found in /var/log/syslog (grepped the simple-scan output).
I have tried different distros (debian stable, testing, unstable, arch, manjaro) and scanning fails over all of them. No matter which scanning software I use it fails.
Can you help in figuring out what happens? I'll provide more details if needed. Just say how to get them.
Hope we get this issue sorted out.
Thanks
Daniel
Hi Daniel,
I open an issue https:/ /answers. launchpad. net/hplip/ +question/ 677937 on january 19th and i still not have any answer.
As you I try to work with an MFP M28a and hplip 3.19.1 ( and plugin for scanner)
Printer work very well but scanner starts to move and i get an Error during device I/O (code=9)
With HP tool hp-scan i get an /hp-scan: http.c 322: invalid http_status=503 in syslog.
Could you verify that you have same problem ? I would feel less alone :)
I tested on physical machine ubuntu, virtual debian, virtual opensuse , same problem .
regards
Yannick