Messages flagged as Junk even when junk filtering off (IMAP)

[evomonkey]

Binary package hint: evolution

I have an IMAP account and all the checkboxes for filtering junk are unchecked. The problem is the virtual junk folder continues to get filled with my email. I already have filtering done on my server so I do not want any filtering done at the client. Is there a way to remove the virtual junk folder for IMAP? I wouldn't mind if the mail was visible from both the inbox and the junk folder. I just am tired of having to mark every mail as not junk to get it to show in the inbox.

ProblemType: Bug
Architecture: i386
Date: Wed Jan 9 11:26:07 2008
DistroRelease: Ubuntu 7.10
ExecutablePath: /usr/bin/evolution
NonfreeKernelModules: fglrx
Package: evolution 2.12.1-0ubuntu1
PackageArchitecture: i386
ProcCmdline: evolution
ProcCwd: /home/panthony
ProcEnviron:
 PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: evolution
Uname: Linux msi-pa-1960 2.6.22-14-generic #1 SMP Tue Dec 18 08:02:57 UTC 2007 i686 GNU/Linux

[Pedro Villavicencio (pedro)]

Thank you for your comments. This does not appear to be a bug report and we are closing it. We appreciate the difficulties you are facing, but it would make more sense to raise your question in the support tracker. https://answers.launchpad.net/ubuntu

[Craig Ringer (ringerc)]

It's a bug alright, though the original reporter may not have been as clear about it as they should.

Junk filtering is DISABLED in evolution (edit -> preferences -> junk, ensure "check incoming messages for junk" is unchecked and to be safe uncheck "check custom headers for junk"). Despite that, messages are shown in the "junk" vfolder on my users' Evolution IMAP accounts (backed by Cyrus IMAPd). As junk filtering was _never_ _enabled_ on the account, there is no way the junk folder could/should contain messages.

The immediate cause of the messages appearing in Junk is that they have the "Junk" IMAP flag set. At least, that's how it looks from digging through CAMEL_DEBUG=all CAMEL_DEBUG_VERBOSE=all output:

sexp is : [(match-all (system-flag "Junk"))]
Equivalent sql SELECT uid FROM 'Inbox' WHERE (junk = 1)

So - we know why they're appearing in Junk, but not how they got the Junk IMAP flag set. None of the messages it's hiding as junk have X-Spam-Flag or X-Spam-Level headers. Bogofilter shouldn't be being run as junk filtering is disabled. So how are they getting flagged?

One of the journalists at work missed a story because of this bug/"feature" after we moved from Thunderbird to Evolution on the thin clients. Evo decided that half her mail was junk and quietly ate it.

I'm encountering this on a Jaunty system with evolution 2.26.1-0ubuntu2. The account is an IMAP account talking to a Cyrus IMAPd server.

[Craig Ringer (ringerc)]

Further investigation reveals that the issue is mostly (entirely?) confined to one user account. While many accounts have messages with the IMAP "Junk" flag set, most are older messages that could well have been manually set by the user with Thunderbird. However, they could also have been set by Evolution when first loading the mailbox, and there's not really any way to tell.

I do have one user account which had junk filtering enabled but LOTS of mail landing up in the Junk vfolder folder. Another account has had a few recent messsages leak into the Junk vfolder (ie flagged as Junk in INBOX). In both cases it is EXTREMELY unlikely that the user would've intentionally flagged the email as Junk. One case could be explained as mis-clicks, but in the other case about 1/3 of mail was flagged as Junk with no discernable pattern.

[Sebastien Bacher (seb128)]

The issue is an upstream one and it would be nice if somebody having it could send the bug the to the people writting the software (https://wiki.ubuntu.com/Bugs/Upstream/GNOME)

[Pedro Villavicencio (pedro)]

seems to be related to bug http://bugzilla.gnome.org/show_bug.cgi?id=342733 ; could you please comment there? Thanks.

[Christopher J. Shaker (cjshaker)]

I'm getting bitten by this bug, too. Junk check is still occurring on IMAP folders when "Check new messages for Junk contents" is disabled under the email account.

This bug makes Evolution unusable for me, unless I can work around it some way. Guess I'll see if I can clear the Junk tag from all of my filed messages using my Mac mail, or Thunderbird.

Chris Shaker
<email address hidden>

[Christopher J. Shaker (cjshaker)]

I've tried to configure Evolution to disable all Spam filtering, because it is already done on my Linux server.

I went into Thunderbird on my Mac, and told it to mark all of the messages in my IMAP folders as 'read'. Did not see any easy way to mark folders of email as 'not spam'. Exited from Thunderbird.

Went to my Ubuntu workstation, and launched Evolution. Initially, it was showing messages in the Junk virtual folder. The messages in the virtual junk folder were messages from various IMAP folders on my server. I left it alone for a couple of hours, and now the virtual junk folder is empty.

I presume that Evolution did not delete those messages, and instead figured out that they were not junk, or that it should not be doing Spam filtering?

Chris Shaker

[BraD C (bradleydanecook)]

Also affected by this bug - we are running evolution 2.28.3-0ubuntu10.3

[Dan (dan-pologea)]

I am affected about this bug too. I am running evolution 2.28.3-0ubuntu10.3
Even if all the junk settings are off (all check-boxes are unchecked) and no message filters are in place I still have e-mails moved to junk folder without no obvious reason. This is bothering me a lot.

[Jörg Frings-Fürst (jff-de)]

bug from 2008 - version not longer supported
change status to invalid

[oni (oni303)]

We now have 2015 and this bug still is UP TO DATE.