[Satellite L745, Conexant CX20585, Speaker, Internal] No sound at all
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
alsa-driver (Ubuntu) |
New
|
Undecided
|
Unassigned |
Bug Description
Headphones work just fine. Internal speakers do not work. There was a brief moment where the drum sound played on log-in one time but then the speakers have never output anything again.
NOTE: A few releases ago: 14.04 LTS?!? (Before 16.04, in any case) the sound worked perfectly. It hasn't worked since that time. I recently did a fresh install of Ubuntu 18.04 to se if it would clean up the problem. It only corrected the issue very briefly.
1) Ubuntu 18.04.2 LTS
2) alsa-base 1.0.25+
3) Sound output through internal speakers
4) No sound output through external speakers. The only sound output possible is via headphones. Headphones confirmed to work normally with sound output.
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: alsa-base 1.0.25+
ProcVersionSign
Uname: Linux 4.15.0-45-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
CurrentDesktop: communitheme:
Date: Mon Feb 11 17:11:25 2019
InstallationDate: Installed on 2019-02-11 (0 days ago)
InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725)
PackageArchitec
SourcePackage: alsa-driver
Symptom: audio
Symptom_
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_
USER PID ACCESS COMMAND
/dev/snd/
Symptom_Jack: Speaker, Internal
Symptom_Type: No sound at all
Title: [Satellite L745, Conexant CX20585, Speaker, Internal] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/26/2012
dmi.bios.vendor: INSYDE
dmi.bios.version: 2.60
dmi.board.
dmi.board.name: Base Board Product Name
dmi.board.vendor: Intel Corp.
dmi.board.version: Base Board Version
dmi.chassis.
dmi.chassis.type: 10
dmi.chassis.vendor: OEM Chassis Manufacturer
dmi.chassis.
dmi.modalias: dmi:bvnINSYDE:
dmi.product.family: Intel_Mobile
dmi.product.name: Satellite L745
dmi.product.
dmi.sys.vendor: TOSHIBA