my laptop does not recognize the blueooth mouse
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Invalid
|
Undecided
|
Unassigned |
Bug Description
Hi to all.
I have a convertible laptop from Acer. Spin 5 SP513-52N
I Have a Wirele Mouse. Xiaomi MI Mouse. It Works both with wireless dongle and with bluetooth.
With dongle all is ok.
With bluetooth:
a) On Windows it works good;
b) ON Android it works good;
c) On linux, various distro (ubuntu, debian, Openasuse, Mint, Majaro, Cromium OS), my PC Doesn't see my mouse.
It's strange.
SOme info:
lsusb
[code] cicciocant@
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 005: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller
Bus 001 Device 004: ID 0bda:57f3 Realtek Semiconductor Corp.
Bus 001 Device 003: ID 04f3:22bd Elan Microelectronics Corp.
Bus 001 Device 002: ID 0489:e0a3 Foxconn / Hon Hai
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
lsusb -v -d 0489:e0a3
Bus 001 Device 002: ID 0489:e0a3 Foxconn / Hon Hai
Couldn't open device, some information will be missing
Device Descriptor:
bLength 18
bDescriptorType 1
bcdUSB 2.01
bDeviceClass 224 Wireless
bDeviceSubClass 1 Radio Frequency
bDeviceProtocol 1 Bluetooth
bMaxPacketSize0 64
idVendor 0x0489 Foxconn / Hon Hai
idProduct 0xe0a3
bcdDevice 0.01
iManufacturer 0
iProduct 0
iSerial 0
bNumConfigura
Configuration Descriptor:
bLength 9
bDescriptorType 2
wTotalLength 177
bNumInterfaces 2
bConfigurat
iConfiguration 0
bmAttributes 0xe0
Self Powered
Remote Wakeup
MaxPower 100mA
Interface Descriptor:
bLength 9
bDescript
bInterfac
bAlternat
bNumEndpoints 3
bInterfac
bInterfac
bInterfac
iInterface 0
Endpoint Descriptor:
bLength 7
Transfer Type Interrupt
Synch Type None
Usage Type Data
bInterval 1
Endpoint Descriptor:
bLength 7
Transfer Type Bulk
Synch Type None
Usage Type Data
bInterval 1
Endpoint Descriptor:
bLength 7
Transfer Type Bulk
Synch Type None
Usage Type Data
bInterval 1
Interface Descriptor:
bLength 9
bDescript
bInterfac
bAlternat
bNumEndpoints 2
bInterfac
bInterfac
bInterfac
iInterface 0
Endpoint Descriptor:
bLength 7
Transfer Type Isochronous
Synch Type None
Usage Type Data
bInterval 1
Endpoint Descriptor:
bLength 7
Transfer Type Isochronous
Synch Type None
Usage Type Data
bInterval 1
Interface Descriptor:
bLength 9
bDescript
bInterfac
bAlternat
bNumEndpoints 2
bInterfac
bInterfac
bInterfac
iInterface 0
Endpoint Descriptor:
bLength 7
Transfer Type Isochronous
Synch Type None
Usage Type Data
bInterval 1
Endpoint Descriptor:
bLength 7
Transfer Type Isochronous
Synch Type None
Usage Type Data
bInterval 1
Interface Descriptor:
bLength 9
bDescript
bInterfac
bAlternat
bNumEndpoints 2
bInterfac
bInterfac
bInterfac
iInterface 0
Endpoint Descriptor:
bLength 7
Transfer Type Isochronous
Synch Type None
Usage Type Data
bInterval 1
Endpoint Descriptor:
bLength 7
Transfer Type Isochronous
Synch Type None
Usage Type Data
bInterval 1
Interface Descriptor:
bLength 9
bDescript
bInterfac
bAlternat
bNumEndpoints 2
bInterfac
bInterfac
bInterfac
iInterface 0
Endpoint Descriptor:
bLength 7
Transfer Type Isochronous
Synch Type None
Usage Type Data
bInterval 1
Endpoint Descriptor:
bLength 7
Transfer Type Isochronous
Synch Type None
Usage Type Data
bInterval 1
Interface Descriptor:
bLength 9
bDescript
bInterfac
bAlternat
bNumEndpoints 2
bInterfac
bInterfac
bInterfac
iInterface 0
Endpoint Descriptor:
bLength 7
Transfer Type Isochronous
Synch Type None
Usage Type Data
bInterval 1
Endpoint Descriptor:
bLength 7
Transfer Type Isochronous
Synch Type None
Usage Type Data
bInterval 1
Interface Descriptor:
bLength 9
bDescript
bInterfac
bAlternat
bNumEndpoints 2
bInterfac
bInterfac
bInterfac
iInterface 0
Endpoint Descriptor:
bLength 7
Transfer Type Isochronous
Synch Type None
Usage Type Data
bInterval 1
Endpoint Descriptor:
bLength 7
Transfer Type Isochronous
Synch Type None
Usage Type Data
bInterval 1
dmesg | grep Bluetooth
[[code] 3.418376] Bluetooth: Core ver 2.22
[ 3.418397] Bluetooth: HCI device and connection manager initialized
[ 3.418401] Bluetooth: HCI socket layer initialized
[ 3.418403] Bluetooth: L2CAP socket layer initialized
[ 3.418410] Bluetooth: SCO socket layer initialized
[ 5.305204] Bluetooth: BNEP (Ethernet Emulation) ver 1.3
[ 5.305207] Bluetooth: BNEP filters: protocol multicast
[ 5.305212] Bluetooth: BNEP socket layer initialized
[ 10.702546] Bluetooth: RFCOMM TTY layer initialized
[ 10.702553] Bluetooth: RFCOMM socket layer initialized
[ 10.702558] Bluetooth: RFCOMM ver 1.11
[ 801.557920] Bluetooth: hci0: last event is not cmd complete (0x0f)
[ 820.662872] Bluetooth: hci0: last event is not cmd complete (0x0f)[/code]
lsusb -v | grep -E '\<(Bus|
[code]Couldn't open device, some information will be missing
Couldn't open device, some information will be missing
Couldn't open device, some information will be missing
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Couldn't open device, some information will be missing
bDeviceClass 9 Hub
bDeviceProtocol 3
Couldn't open device, some information will be missing
iProduct 2
Bus 001 Device 005: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller
bDeviceClass 255 Vendor Specific Class
Couldn't open device, some information will be missing
bDeviceProtocol 255 Vendor Specific Protocol
iProduct 2
(Bus Powered)
Bus 001 Device 004: ID 0bda:57f3 Realtek Semiconductor Corp.
bDeviceClass 239 Miscellaneous Device
bDeviceProtocol 1 Interface Association
iProduct 1
(Bus Powered)
Bus 001 Device 003: ID 04f3:22bd Elan Microelectronics Corp.
bDeviceClass 0 (Defined at Interface level)
bDeviceProtocol 0
iProduct 14
Bus 001 Device 002: ID 0489:e0a3 Foxconn / Hon Hai
bDeviceClass 224 Wireless
bDeviceProtocol 1 Bluetooth
iProduct 0
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
bDeviceClass 9 Hub
bDeviceProtocol 1 Single TT
iProduct 2 [/code]
hciconfig -a
[code]hci0: Type: Primary Bus: USB
BD Address: 94:53:30:B8:27:EC ACL MTU: 1024:8 SCO MTU: 50:8
UP RUNNING
RX bytes:1644 acl:0 sco:0 events:84 errors:0
TX bytes:4927 acl:0 sco:0 commands:69 errors:0
Features: 0xff 0xfe 0x8f 0xfe 0xd8 0x3f 0x5b 0x87
Packet type: DM1 DM3 DM5 DH1 DH3 DH5 HV1 HV2 HV3
Link policy: RSWITCH HOLD SNIFF
Link mode: SLAVE ACCEPT
Name: 'Spin-SP513-51'
Class: 0x1c0000
Service Classes: Rendering, Capturing, Object Transfer
Device Class: Miscellaneous,
HCI Version: 4.1 (0x7) Revision: 0x0
LMP Version: 4.1 (0x7) Subversion: 0x25a
Manufacturer: Qualcomm (29)[/code]
hcitool dev
Devices:
hci0 94:53:30:B8:27:EC
Now I'm in Ubuntu 18.10.
ProblemType: Bug
DistroRelease: Ubuntu 18.10
Package: linux-image-
ProcVersionSign
Uname: Linux 4.18.0-10-generic x86_64
ApportVersion: 2.20.10-0ubuntu13
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
CasperVersion: 1.399
CurrentDesktop: ubuntu:GNOME
Date: Mon Feb 11 14:38:10 2019
LiveMediaBuild: Ubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.3)
MachineType: Acer Spin SP513-51
ProcEnviron:
TERM=xterm-
PATH=(custom, no user)
XDG_RUNTIME_
LANG=C.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=
RelatedPackageV
linux-
linux-
linux-firmware 1.175
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/15/2017
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.11
dmi.board.name: Spin SP513-51
dmi.board.vendor: Acer
dmi.board.version: V1.11
dmi.chassis.type: 31
dmi.chassis.vendor: Acer
dmi.chassis.
dmi.modalias: dmi:bvnInsydeCo
dmi.product.family: SKL
dmi.product.name: Spin SP513-51
dmi.product.sku: Spin SP513-51_1139_1.11
dmi.product.
dmi.sys.vendor: Acer
Changed in linux (Ubuntu): | |
status: | Incomplete → Invalid |
This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1815467
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the Ubuntu Kernel Team.