No sound if booted with the headphones plugged in (have to re-plug them to get sound)

Bug #1815384 reported by Catalin Gabriel Stan
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
alsa-driver (Ubuntu)
Confirmed
Undecided
Unassigned
pulseaudio (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

lsb_release -rd
Description: Ubuntu 18.04.1 LTS
Release: 18.04

I am not sure how to describe the problem.

If i turn off my laptop with my headphones in, when it boots up (without removing the headphones at any times), then no sound is playing on any exits. Not on the laptop's speaker, neither on the headphones.

I am a developer, and I think the issue it's that the hardware is trying to play the sound on the headphones (because you restrict playing on both the speakers and the headphones at once, without extra custom configurations), because playing on headphones is what the hardware remembers, but ubuntu forgets that between reboots and it's telling the hardware to play on speakers, which the hardware won't do.

To fix the problem, i have to unplug my headphones and plug them back in. And sometimes that is annoying because some sounds may be too loud and i am in a meeting :) .

Maybe in ubuntu, the audio port is being initialized with speakers at boot time, and it is not verifying the aux outputs for listeners, to initialize with that.

Maybe this should be a new feature.

The feature would be to scan the audio ports at boot time, to see if any auxiliary ports are found. Not sure if multiple can be found. Initialize with whatever state would be if those auxiliary ports where plugged in one at a time, and not found like this. The initial state should not always be the default audio port.

Thank you for understanding, and please let me know if you what i mean.

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.15.0-45.48-generic 4.15.18
Uname: Linux 4.15.0-45-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.5
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: catalinstan 2906 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Sun Feb 10 23:02:24 2019
InstallationDate: Installed on 2018-06-25 (230 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_Jack: Black Headphone Out, Front
Symptom_PulsePlaybackTest: PulseAudio playback test successful
Symptom_Type: None of the above
Title: [Latitude 7490, Realtek ALC3246, Black Headphone Out, Front] Playback problem
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/26/2018
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.7.2
dmi.board.name: 0KP0FT
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.7.2:bd11/26/2018:svnDellInc.:pnLatitude7490:pvr:rvnDellInc.:rn0KP0FT:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.family: Latitude
dmi.product.name: Latitude 7490
dmi.sys.vendor: Dell Inc.

Revision history for this message
Catalin Gabriel Stan (cstan) wrote :
summary: - [Latitude 7490, Realtek ALC3246, Black Headphone Out, Front] Playback
- problem
+ No sound if booted with the headphones plugged in (have to re-plug them
+ to get sound)
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in alsa-driver (Ubuntu):
status: New → Confirmed
Changed in pulseaudio (Ubuntu):
status: New → Confirmed
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 1583801, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Feel free to continue to report any other bugs you may find.

tags: added: disco
Revision history for this message
Kris M (krislema2) wrote :

1816271 I get no sound after boot whether or not headphones are plugged in.
If headphones not plugged in, after boot, plugging them in wakes sound.
If headphones ARE plugged in at boot, must unplug and plug in headphones to wake sound.
It's just not waking alsa or pulseaudio. Worked fine until about 14th or 15th.

To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.