apport-bug does nothing after choosing the "Send" option

Bug #1814529 reported by ais523
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
apport (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

After running apport-bug as, e.g., `apport-bug apport` (which I attempted to use to file this bug), it (as expected) puts up a dialog box specifying collected information, then shows that information with two options, "Send" and "Don't Send". However, clicking either button closes apport-bug with no visible further effect (and no messages on standard output or standard error). Expected behaviour is for apport-bug to open a page in my Web browser to allow me to file the bug.

If I revoke my computer's authorisation at https://launchpad.net/~ais523/+oauth-tokens and then repeat the process, there's no change to the observed behaviour (in particular, apport-bug doesn't ask for a new one).

Revision history for this message
ais523 (ais523) wrote :

And an attempt using apport-collect:

I ran the command `apport-collect 1814529`.

apport-collect noticed the lack of authorisation, printing the following text (I redacted the OAuth token):

{{{
The authorization page:
 (https://launchpad.net/+authorize-token?oauth_token=«redacted»&allow_permission=DESKTOP_INTEGRATION)
should be opening in your browser. Use your browser to authorize
this program to access Launchpad on your behalf.
Waiting to hear from Launchpad about your decision...
}}}

The page in question did indeed open in my web browser. After I used that page to authorise my computer, Apport opened the "collecting information" and then "Send problem report to the developers?" dialog boxes, as expected. However, when I then clicked "Send", apport-collect exited with no visible further effect (and no messages on standard output or standard error). Expected behaviour was to attach the collected information to this bug report.

Revision history for this message
ais523 (ais523) wrote :
Download full text (6.1 KiB)

`apport-cli --save /tmp/1814529.apport apport` appears to save the collected information to a file, as intended. I used this mechanism to generate the following information so that I could attach it to this bug report (due to this bug, I can't use the normal mechanism):

ProblemType: Bug
ApportLog:
ApportVersion: 2.20.9-0ubuntu7.5
Architecture: amd64
CurrentDesktop: X-Cinnamon
Date: Mon Feb 4 12:06:04 2019
Dependencies:
 adduser 3.116ubuntu1
 apport 2.20.9-0ubuntu7.5
 apport-symptoms 0.20
 apt 1.6.8
 apt-utils 1.6.8
 bzip2 1.0.6-8.1
 ca-certificates 20180409
 dbus 1.12.2-1ubuntu1
 debconf 1.5.66
 debconf-i18n 1.5.66
 distro-info-data 0.37ubuntu0.2
 dmsetup 2:1.02.145-4.1ubuntu3
 dpkg 1.19.0.5ubuntu2.1
 fdisk 2.31.1-0.4ubuntu3.3
 file 1:5.32-2ubuntu0.1
 gcc-8-base 8.2.0-1ubuntu2~18.04
 gir1.2-glib-2.0 1.56.1-1
 gpgv 2.2.4-1ubuntu1.2
 init-system-helpers 1.51
 iso-codes 3.79-1
 libacl1 2.2.52-3build1
 libapparmor1 2.12-4ubuntu5.1
 libapt-inst2.0 1.6.8
 libapt-pkg5.0 1.6.8
 libargon2-0 0~20161029-1.1
 libattr1 1:2.4.47-2build1
 libaudit-common 1:2.8.2-1ubuntu1
 libaudit1 1:2.8.2-1ubuntu1
 libblkid1 2.31.1-0.4ubuntu3.3
 libbz2-1.0 1.0.6-8.1
 libc6 2.27-3ubuntu1
 libcap-ng0 0.7.7-3.1
 libcap2 1:2.25-1.2
 libcryptsetup12 2:2.0.2-1ubuntu1.1
 libdb5.3 5.3.28-13.1ubuntu1
 libdbus-1-3 1.12.2-1ubuntu1
 libdevmapper1.02.1 2:1.02.145-4.1ubuntu3
 libexpat1 2.2.5-3
 libfdisk1 2.31.1-0.4ubuntu3.3
 libffi6 3.2.1-8
 libgcc1 1:8.2.0-1ubuntu2~18.04
 libgcrypt20 1.8.1-4ubuntu1.1
 libgirepository-1.0-1 1.56.1-1
 libglib2.0-0 2.56.3-0ubuntu0.18.04.1
 libglib2.0-data 2.56.3-0ubuntu0.18.04.1
 libgmp10 2:6.1.2+dfsg-2
 libgnutls30 3.5.18-1ubuntu1
 libgpg-error0 1.27-6
 libgpm2 1.20.7-5
 libhogweed4 3.4-1
 libicu60 60.2-3ubuntu3
 libidn11 1.33-2.1ubuntu1
 libidn2-0 2.0.4-1.1build2
 libip4tc0 1.6.1-2ubuntu2
 libjson-c3 0.12.1-1.3
 libkmod2 24-1ubuntu3.2
 liblocale-gettext-perl 1.07-3build2
 liblz4-1 0.0~r131-2ubuntu3
 liblzma5 5.2.2-1.3
 libmagic-mgc 1:5.32-2ubuntu0.1
 libmagic1 1:5.32-2ubuntu0.1
 libmount1 2.31.1-0.4ubuntu3.3
 libmpdec2 2.4.2-1ubuntu1
 libncurses5 6.1-1ubuntu1.18.04
 libncursesw5 6.1-1ubuntu1.18.04
 libnettle6 3.4-1
 libp11-kit0 0.23.9-2
 libpam-modules 1.1.8-3.6ubuntu2
 libpam-modules-bin 1.1.8-3.6ubuntu2
 libpam-runtime 1.1.8-3.6ubuntu2
 libpam-systemd 237-3ubuntu10.11
 libpam0g 1.1.8-3.6ubuntu2
 libpcre3 2:8.39-9
 libpolkit-agent-1-0 0.105-20ubuntu0.18.04.4
 libpolkit-backend-1-0 0.105-20ubuntu0.18.04.4
 libpolkit-gobject-1-0 0.105-20ubuntu0.18.04.4
 libprocps6 2:3.3.12-3ubuntu1.1
 libpython3-stdlib 3.6.7-1~18.04
 libpython3.6-minimal 3.6.7-1~18.04
 libpython3.6-stdlib 3.6.7-1~18.04
 libreadline7 7.0-3
 libseccomp2 2.3.1-2.1ubuntu4
 libselinux1 2.7-2build2
 libsemanage-common 2.7-2build2
 libsemanage1 2.7-2build2
 libsepol1 2.7-1
 libsmartcols1 2.31.1-0.4ubuntu3.3
 libsqlite3-0 3.22.0-1
 libssl1.1 1.1.0g-2ubuntu4.3
 libstdc++6 8.2.0-1ubuntu2~18.04
 libsystemd0 237-3ubuntu10.11
 libtasn1-6 4.13-2
 libtext-charwidth-perl 0.04-7.1
 libtext-iconv-perl 1.7-5build6
 libtext-wrapi18n-perl 0.06-7.1
 libtinfo5 6.1-1ubuntu1.18.04
 libudev1 237-3ubuntu10.11
 libunistring2 0.9.9-0ubuntu1
 libuuid1 2.31.1-0.4ubuntu3.3
 libxml2 2.9.4+dfsg1-6.1ubuntu1.2
 libzstd1...

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Revision history for this message
Andre Klapper (a9016009) wrote :

ais523: Why is this filed under "evolution"? How is this related to Evolution at all?

Revision history for this message
ais523 (ais523) wrote :

It isn't (except that if apport-bug were working, it would have made sure the bug was filed against the right package!). Sorry, it's easy to make a mistake when filing a bug manually.

affects: evolution (Ubuntu) → apport (Ubuntu)
Revision history for this message
ais523 (ais523) wrote :

Although it was reliably reproducable at the time, I can no longer reproduce this bug (using ubuntu-bug version 2.20.9 on Ubuntu Bionic). Perhaps it's been fixed incidentally.

Changed in apport (Ubuntu):
status: New → Invalid
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