Screen freezes

Bug #1814151 reported by Andrey Sorokin
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Screen freezes after wake up from suspend mode on Acer Aspire V3-571G.

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: linux-image-4.15.0-44-generic 4.15.0-44.47
ProcVersionSignature: Ubuntu 4.15.0-44.47-generic 4.15.18
Uname: Linux 4.15.0-44-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.5
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: andrey 2549 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Thu Jan 31 20:57:28 2019
HibernationDevice: RESUME=UUID=a27531fc-cfed-43e8-a74e-35d79f38791c
InstallationDate: Installed on 2018-08-26 (158 days ago)
InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725)
MachineType: Acer Aspire V3-571G
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-44-generic root=UUID=ef195b2c-8777-41a7-ba3d-9fcf3765739d ro quiet splash vt.handoff=1
RelatedPackageVersions:
 linux-restricted-modules-4.15.0-44-generic N/A
 linux-backports-modules-4.15.0-44-generic N/A
 linux-firmware 1.173.3
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/04/2012
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V2.09
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: VA50_HC_CR
dmi.board.vendor: Acer
dmi.board.version: Type2 - Board Version
dmi.chassis.type: 10
dmi.chassis.vendor: Insyde Corp.
dmi.chassis.version: V2.09
dmi.modalias: dmi:bvnInsydeCorp.:bvrV2.09:bd12/04/2012:svnAcer:pnAspireV3-571G:pvrV2.09:rvnAcer:rnVA50_HC_CR:rvrType2-BoardVersion:cvnInsydeCorp.:ct10:cvrV2.09:
dmi.product.family: Type1Family
dmi.product.name: Aspire V3-571G
dmi.product.version: V2.09
dmi.sys.vendor: Acer

Revision history for this message
Andrey Sorokin (andrey.sorokin) wrote :
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Terry Rudd (terrykrudd) wrote :

I believe this bug a duplicate of https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1813663. Please confirm by reviewing that bug to see if your conditions are similar. At your earliest convenience could you please try the 4.15.0-45 to it it resolves your issue?

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