System hangs when a Dell WD15 dock station is plugged
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Confirmed
|
Undecided
|
Unassigned |
Bug Description
With the kernel packets in version 4.15.0-43 (the ones I'm running to report this bug), I can plug my Dell WD15 dock station normally on the USB-C connector of my laptop, before or after booting it: everything works fine.
When I upgrade to the latest kernel (i.e. install linux-XXX-4.15.0.44 with XXX=image, headers, modules and modules-extra), my laptop cannot boot ubuntu with the WD15 dock plugged in. It boots normally without WD15, can use normally a USB-C memory stick plugged in the same connector, but hangs whenever the WD15 dock is plugged in: black screen, no reaction to the laptop keyboard even when caps lock is pressed (the corresponding LED does not turn on), must reboot with a long action on the power-off button.
The problem is really specific to 4.15.0.44 and is not present in 4.15.0.43. Whit the new version installed, choosing the old kernel in the GRUB menu gives a working system. I now un-installed the new version and it works well.
Enclosed file: Portion of /var/log/kern.log showing a boot sequence with WD15 plugged. It begins to differ from the sequence with WD15 unplugged at line 685 (looking for usb devices), contains a warning at line 850 and a OOPS at line 951
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: linux-image-
ProcVersionSign
Uname: Linux 4.15.0-43-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
Date: Thu Jan 31 15:42:55 2019
InstallationDate: Installed on 2017-09-20 (497 days ago)
InstallationMedia: Ubuntu-GNOME 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801)
MachineType: Dell Inc. Latitude 5480
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=
PulseList:
Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
No PulseAudio daemon running, or not running as session daemon.
RelatedPackageV
linux-
linux-
linux-firmware 1.173.3
SourcePackage: linux
UpgradeStatus: Upgraded to bionic on 2018-05-15 (261 days ago)
dmi.bios.date: 11/12/2018
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.13.0
dmi.board.name: 0T96NR
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.
dmi.product.family: Latitude
dmi.product.name: Latitude 5480
dmi.sys.vendor: Dell Inc.
The portion of kern.log mentioned in the initial post, but not attached it seems.